From start to finish Bloomerang is an excellent software. Customer support is highly responsive, training is extensive and free, handles event tracking, grant tracking, major gift fundraising, contact management, donor segmentation, reporting and filtering, mobile app, and integrates with multiple third-party apps. The user interface is sleek and graphic-heavy. Constituent and gift visibility is superb.

Donor retention, donor cultivation, moves management, strategic plan goals and the ability to track progress against goals. Ease of use, graphical user interface is colorful and elegant. Displays highly useful information right where you need it.

They Bloomerang customer support team and the tech team are very responsive and always making improvements based upon customer feedback. One niggly problem is that you cannot email to multiple email addresses for a given constituent. You can store them, but it will only email to the primary email. Also, you can't report on and download multiple emails for a given constituent. With many married couples who are together in a single record (not a household) there are often several different emails.

Bloomerang really helped to organize our donor relationships. All of us knew who spoke to whom and the financial background of the donors. We didn't have to have the donor repeat information because everything was logged in the system. We could also put our efforts into those who had a connection to our cause and the financial means to donate more if asked.

I was a part of selecting Bloomerang for a nonprofit I worked for. It was midline for cost and midline for options. That actually met our criteria. We didn't have any experience with donor software so we wanted something intuitive and easy to use. That's Bloomerang. I really liked the donor search because we could evaluate a person's capacity to donate. That helped us to be intentional with our efforts.

I would imagine that the options offered are not as robust as some other platforms however, we never used a donor software before and this was more than we needed. So we felt we could grow with the program.

We switched to Bloomerang as an organization around a year ago. This program is intuitive and user friendly. The transition between programs was flawless and simple on our end. The data is well organized and easy to access. Our previous program required chatting with a representative every time we needed to create a report - however this program is easy to use and we've rarely had to use the chat feature! The times we've used the customer service chat have been fabulous. The people are friendly and very helpful! The training is excellent. We love how it tracks our fundraising goals and how simple the online donation form was to create. I also enjoy using the email blast feature - this has helped us reach out to our supporters in a new, easy way!

I honestly don't have any suggestions at this point. This program is better than we hoped for.

Bloomerang was a great tool to have with a team that was not tech-literate/savvy. All of its basic functions necessary for tracking a donor through a donor-lifecycle also made it a great foundational CRM.

My team was not tech-savvy, so Bloomerang was easy to use and explain to my supervisors.

Bloomerang's features were pretty inflexible, so selecting features for a report became a fight. There is also limited opportunity to customize the fundraising pages.