CanadaHelps 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

CanadaHelps

4.5

(27)

Pricing

Starting at CA$99.00 per month

About CanadaHelps

CanadaHelps offers simple fundraising solutions with an all-in-one fundraising system; from flagship customizable donation forms, to peer-to-peer and events management. CanadaHelps fundraising tools are purpose made for Canadian charities, and we have been serving the charitable sector since 1999.

Let CanadaHelps do the heavy lifting for your charity, no matter the size of your organization. Our solutions help charities raise more, accept many types of donations, and automate the administrative work associated with fundraising. Do things faster and better to free up time for what matters: your mission.

CanadaHelps Screenshots

CanadaHelps Pricing and Plans

Starting price: CA$99.00 per month

Free Trial

Free Version

Basic

CA$99.00

usage based, per month

No plan information available

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CanadaHelps Features

Popular features found in Nonprofit
Accounting
Campaign Management
CRM
Customizable Forms
Donor Management
Electronic Payments
Event Management
Fundraising Management
Grant Management
Membership Management
Registration Management
Volunteer Management
More features of CanadaHelps
ACH Payment Processing
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Attendance Management
Campaign Analytics
Campaign Planning
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Donation Tracking
Email Management
Email Marketing
Email Reminders
Email Templates
Email Tracking
Event Ticketing
Forms Management
For Nonprofits
Goal Setting/Tracking
Interaction Tracking
Mobile Access
Mobile Giving
Online Forms
Online Giving
Payment Processing
Personalization
Real-Time Analytics
Real-Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Summary Reports
Third-Party Integrations
Web Forms
Website Integration

CanadaHelps User Reviews

Overall Rating

4.5

Ratings Breakdown

67%

26%

Secondary Ratings

Ease of Use

4.0

Value for money

4.4

Customer support

4.7

Functionality

4.3

Alistair J.

Verified reviewer

Higher Education

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed September 2021

Another Home Run for CanadaHelps

The CanadaHelps team has been an incredible partner and a significant resource for our charity. They are personable, responsive and capable. We feel privileged to have a partner that truly "gets" the charitable sector, understands our challenges and promotes our causes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Modern, intuitive, powerful, backed by a technical and customer service team that is second to none.

Cons:

The Opportunities tab has lots of room for development as a recurring grant management tool.

Reasons for switching to CanadaHelps

We had been early adopters of Silent Partner. It was getting old and clunky. It had been taken over and improved by Sumac but, as delighted users of the CanadaHelps charity platform, we wanted to leverage its benefits into a new DMS. Further, we were able to do a historic (20 year) data conversion into the DMS.

Vendor Response

Thank you for leaving a review Alistair, our Product Team always appreciate your thoughtful feedback. We are so happy to hear that you regard us as a partner and the feelings are mutual - we look forward to our continued partnership!

Replied September 2021

John L.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Canada Helps: A Canadian charity helping other charities!

Very good support from friendly and courteous people. They are always improving their product. We have grown from 50 members to over 250 using the Canada Helps DMS in two years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Single software package enables all facets of donor recruitment, engagement and renewed commitment.

Cons:

The reports function is a little difficult however I have learned over time. The bulk email function creates a great looking email but once again there is a learning curve.

Reasons for switching to CanadaHelps

Wild Apricot was too expensive, it is American now, support was slow.

Bruce H.

Verified reviewer

Fund-Raising

Self-Employed

Used daily for less than 2 years

Review source

Reviewed April 2024

Don't buy it!

75% negative. Phone calls to their help line often get pushed to email.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Donation processing as we are a small charity

Cons:

Pulling reports is brutal. Rather than allow you full access to all critical fields, they decide which ones you can and can't access. What this means is you have to generate multiple reports then do the analysis yourself. I regret having leased this system.

Reasons for choosing CanadaHelps

I thought it would be easy to use - nope.

Reasons for switching to CanadaHelps

Report running was fantastic but this software is not properly designed for charity work.

David B.

Verified reviewer

Defense & Space

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Guild of the Royal Canadian Dragoons

We looked at commercial software and we stumbled across the DMS after asking CanadaHelps if they knew of a a provider. Perfect solution for our charity given those who work for us are located across Canada. We needed something simple to understand, cloud based and flexible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, cost, flexibility and support .

Cons:

Took a little while to become comfortable using it - takes time to learn anything!

Reasons for choosing CanadaHelps

Vendor Response

Thank you Dave for leaving a review. We're proud to be serving Canada's charitable sector. We look forward to continuing to support you and the Guild of the Royal Canadian Dragoons.

Replied October 2021

Roxanne D.

Verified reviewer

Libraries

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed November 2021

CanadaHelps DMS review from The Children's Book Bank

I was part of the planning and the beta-testing of the DMS. It was a fun experience and really great to be a part of this new feature of CanadaHelps from the start.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So far the DMS has been very helpful for our team to organize and execute fundraising campaigns - including the MailChimp integration. We also like being able to process a cc donation, issue a tax receipt and know that all the information is already logged into our system.

Cons:

It would be nice to have a monthly payment feature for the DMS - the once a year payment can be hefty, especially for smaller organizations. There are still some bugs - duplicate contacts from importing our original lists. But over time these kinds of bugs get worked out.

Reasons for switching to CanadaHelps

We weren't using Sumac enough and it was not terribly user-friendly, especially when it came to pulling contact lists.

Vendor Response

Hello Roxanne, thank you for taking the time to leave us a review. We're happy to hear you found the DMS helpful for organizing and executing your fundraising campaigns. We have noted the demand for monthly payment options and are looking into ways to make the DMS more accessible in this regard. Thanks again for leaving your feedback.

Replied November 2021

Kathy B.

Verified reviewer

Public Relations and Communications

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed November 2021

New to DMSing

We are able to start generating regular newsletter and fundraising campaigns with greater ease. The on boarding process was longer than expected but the support staff have been great in helping us get to where we need to go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is great to have all our contacts in one place. There is a steep learning curve but I am hopeful it will be worth all the effort! I am grateful for the super support staff helping us along.

Cons:

We are working to create new business processes around the DMS. There are a few key part of the software that I would like to see improved including uploading new contacts in bulk (without having to use another email communication program). The placement of 'unsubcribe' feature of the bulk email templates needs to become more flexible so people are unsubscribing to communication without taking the time to even scan it.

Reasons for choosing CanadaHelps

We chose CH DMS because we were already using CH for our donations.

Vendor Response

Hi Kathy, thank you so much for leaving us a review. We're happy to hear our support team is helping you with the learning curve, that's what we're here for. Also great to hear that newsletter and fundraising campaigns have gotten easier with the CanadaHelps DMS. The feedback you are providing us is very useful. I'm happy to share that we are working on a bulk import tool for the DMS in the near future and the placement of the unsubscribe position should be fixed this or next week so stay tuned! Do reach out to us if you have any other feedback. Thanks again for taking the time to leave a review.

Replied November 2021

Michael K.

Verified reviewer

Performing Arts

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed April 2025

Highly recommended

Canada Helps is easy to work with, support is an email away and they provide quick thorough assistance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is easy to use...and full of features that make life easy. The donations forms are easy to create and link to our website.

Cons:

There are a lot of tabs on the interface that causes some confusion at times...mostly because there are things we have not yet learned how to work with. We get what we need and know that there is more to the program if and when we are needing more.

Vendor Response

Hi Michael thank you for your kind words, we are glad our fundraising tools are making life easier and you're finding value in them for your charity! We acknowledge the charity account navigation is a bit jam-packed at the moment and re-vamping the interface is definitely on our product road map. Don't hesitate to let us know any other feedback.

Replied April 2025

John M.

Verified reviewer

Education Management

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed October 2024

We have been using it for a decade or more 5 stat

It was many years ago I set up our account and I recall it was very straightforward and has required no maintenance. We run campaigns twice a year. Each campaign only requires publishing and promoting the link. Whether on a desktop computer or a cell phone the donation page is easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favourite feature is the Donations page listing those who donated and allowing me to respond and indicating if I did respond. My second favourite is the Custom Download. Our donation management is simple on a excel spreadheet. The customer download exports nicely into excel.

Cons:

We run a simple campaign twice a year for a week and have experienced no Cons.

Jen L.

Verified reviewer

Civic & Social Organization

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Great Customer Service

Our use of the CanadaHelps platform has been very positive and we value their services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support at Canada Helps is absolutely wonderful, always quick to respond with the guidance and answers needed.

Cons:

It does take a little time to learn how to use the platform however they offer helpful instructional resources and great customer support!

Oralee O.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed October 2024

CanadaHelps does help a lot.

CanadaHelps is a quality, legitimate site that streamlines donations and makes it easy for charities of all size to use and is an easy, secure platform for donors to access

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a simple to use platform with lots of resources for the charity sector

Cons:

Simplified instructions for volunteer organizations

Showing 1 - 10 of 27 Reviews

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