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DonorDock

DonorDock 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

DonorDock
DonorDock
4.8
(33)

Pricing

Starting at $500.00 per month

About DonorDock

DonorDock is a fundraising CRM and marketing software that was specifically created to help nonprofits improve their fundraising and marketing. It provides users with a fundraising suite, a nonprofit CRM and essential marketing tools. The software offers organizations an intuitive and user friendly tool to keep up with all their daily fundraising and contact management tasks. Users are provided with a variety of tools such as fundraising tracking, receipts, custom reports, gift tracking, volunteer tracking and many more. Learn more at Donordock.com

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DonorDock User Interface

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DonorDock Pricing and Plans

Starting price: $500.00 per month
Free Trial
Free Version

DonorDock ONE | Unlimited contacts. No hidden costs. No contracts.

$500.00

flat rate, per month

Plan includes:

  • Unlimited Contact Records
  • Email & live chat support
  • Data Migration Assistance
  • Included features in every tier:
  • Nonprofit CRM
  • Online Giving
  • Reporting
  • Email Marketing
  • Donor Outreach
  • Mail Merge
Read More
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DonorDock Features

  • Popular features found in Nonprofit
    Accounting
    Campaign Management
    CRM
    Customizable Forms
    Donor Management
    Electronic Payments
    Event Management
    Fundraising Management
    Grant Management
    Membership Management
    Registration Management
    Volunteer Management
  • More features of DonorDock
    Access Controls/Permissions
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    Ad hoc Reporting
    Alerts/Notifications
    API
    Calendar Management
    Campaign Planning
    Campaign Segmentation
    Communication Management
    Contact Database
    Contact Management
    Credit Card Processing
    Customer Database
    Customizable Branding
    Customizable Fields
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Document Storage
    Donation Tracking
    Dues Management
    Email Management
    Email Marketing
    Email Templates
    Email Tracking
    Forms Management
    For Nonprofits
    Fund Accounting
    Interaction Tracking
    Member Database
    Mobile Access
    Real-Time Analytics
    Real-Time Notifications
    Real-Time Reporting
    Recurring/Subscription Billing
    Reminders
    Reporting & Statistics
    Social Media Integration
    Summary Reports
    Task Management
    Task Scheduling
    Third-Party Integrations
    Web Forms
    Website Integration
    Workflow Management

DonorDock Integrations

GoFundMe Pro
GoFundMe Pro
Eventbrite
Eventbrite
Mailchimp
Mailchimp
Bloomerang Fundraising
Bloomerang Fundraising
QuickBooks Online
QuickBooks Online
Donorbox
Donorbox

See all 15 integrations

DonorDock User Reviews

Overall Rating

4.8

Ratings Breakdown

5

79%

4

18%

3

3%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.8

Functionality

4.6

Steffane's profile
Steffane P.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Reviewed June 2023

12 out of 10 CRM with all the functionality without the pricey contract

5

They are absolutely amazing!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
DonorDock is extremely user friendly, has specific nonprofit tools built in and customizable reporting!
Cons:
Would love to have more grant specific tools included

Read More

LV
Laura V.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 6 months

Reviewed May 2023

Could not have done it without DonorDock star employee: [sensitive content hidden]

5

DonorDock was so much easier to purchase than other products and the price point made it affordable for a small nonprofit to utilize.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We love the ease of use of the software, but most importantly is the help that [sensitive content hidden] gave us to get started with our database. She was the best Solution Engineer because she not only understands the complexity of functionality, but she can easily convey this information to us in a way that we understand. She is a delight to work with and we couldn't have been happier that she has been so responsive with us.
Cons:
Nothing at this time. We are just starting to use the product after importing our data.

Reasons for choosing DonorDock

The ease of installation and customer service.

Read More

SG
Sue G.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2024

Great CRM for small organizations

4

So far, it has been good. Pretty straight forward CRM/Donor Management system.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Functionality
icon
Pros:
It's pretty simplistic to use. There seems to be some good analytic features that can be utilized.
Cons:
Hard to find help in the software at this point, but I am new to it. Knowing CRM's I can figure some of the functionality out though.

Vendor Response

Thank you for the review Sue! If you're ever looking for support, you can get live chat support by clicking the chat bubble at the bottom of the screen.

Replied December 2024

Read More

JI
Judd I.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 6 months

Reviewed June 2023

Easy to use and import data

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Intuitive user interface. We like that pricing isn't tiered based on number of contacts. Most other solutions have a steep price increase that discourages growing contacts.
Cons:
The need to use Zapier for integrations with other systems (which has a separate cost) is the only downside.

Reasons for choosing DonorDock

We considered multiple other CRM solutions. DonorDock was the only one that did not have a steep price increase when the number of contacts hit a threshold (usually from 1,000 to 2,500). As a smaller nonprofit that's focused on growing our contacts and supporters, it's really important for us to control costs as we grow.

Reasons for switching to DonorDock

DonorDock consolidates all contacts into one place and also has great features like dashboards and reporting as well as automated reminders to reach out to contacts.

Read More

DB
Danielle B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Reviewed February 2023

DonorDock is for YOU

5

DonorDock is incredibly user-friendly and doesn't limit the number of donor contacts like many other systems. It's really easy to use, and they have frequent training, informational update zooms, and great customer service if you need anything. After you try DonorDock, you'll wonder what you ever did before and why it took you so long to sign up.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
So user-friendly, the donor info management is next level, and the customer service is like I've never experienced anywhere.
Cons:
It's hard to say cons as most of the time DonorDock is developing new ways to improve before I realize improvements need to be made.

Reasons for choosing DonorDock

Price, customer service, value, local, and the list goes on.

Read More

LB
Larry B.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Exactly what we needed

5

Nothing but good things. Glad we ran to this

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Pricing is based on real world non-profit management. Not like the others that would have been more expensive as we grow or donor based.
Cons:
A few features are not there yet but I fully believe this is the best solution for our needs and requirements

Reasons for choosing DonorDock

Service, road map, functionality, cost, and management team

Reasons for switching to DonorDock

Cost, end of life legacy product, growth potential

Vendor Response

Thanks Larry! Yes, we're happy we can offer unlimited contacts so unlike other tools, we don't charge you more as your organization grows. We're also glad you've joined other nonprofits that have chosen DonorDock over tools like DonorPerfect, D365 or Neon, and we're very pleased you've had a 5 start experience. Thanks for your review!

Replied August 2021

Read More

LG
Laurie G.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed June 2023

Director

5

for the price and functions, it is user friendly. Still learning the system, currently.

Ratings Breakdown

4
Ease of use
5
Value for money
3
Customer support
4
Functionality
icon
Pros:
the cost and features are a good value for a mid-range to basic CRM data base.
Cons:
The integration was a bit complicated, not much support. Still learning the system so, i can't speak to much yet.

Reasons for choosing DonorDock

Cost and a referral from Room In the Inn, Memphis.

Read More

VR
Verified
Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Reviewed October 2023

Like working with Friends

5

Super easy to use and the team is so helpful!

Ratings Breakdown

5
Ease of use
5
Value for money
4
Functionality
icon
Pros:
Customer service and ease of use are what we like most.
Cons:
There isn't anything we don't like so far!

Reasons for choosing DonorDock

DonorDock is better value

Reasons for switching to DonorDock

eTapestry is terrible and expensive

Read More

Jim's profile
Jim B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Reviewed June 2023

This software is a great fit for our non profit

4

It solves a bunch of our needs

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
It is a great product for us - ease of use and solving our problems
Cons:
Overall no complaints . It is a good product for our size

Read More

VR
Verified
Reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed June 2023

Starting with Donor Dock!

4

Customer service has been excellent!

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
More up to date and continually adding and updating features
Cons:
Users that subscribe to our newsletter do not get automatically put on a list and we do not get notified that they subscribed.

Read More

Showing 1 - 10 of 33 Reviews

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