DonorDock 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

DonorDock

4.8

(33)

Pricing

Starting at $100.00 per month

About DonorDock

DonorDock is a fundraising CRM and donor management software specifically built for non-profit organizations. It offers users a user-friendly platform with a wide choice of features. These features include campaign management, contact database, contact management, CRM, donor management, email management and many more. The software was created as a tool that can be used on a daily basis to help NGO's with all their fundraising management tasks.

DonorDock Screenshots

DonorDock Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Lite

$100.00

flat rate, per month

Plan includes:

Unlimited Contact Records
Email & live chat support
Data Migration Assistance
Included features in every tier:
Nonprofit CRM
Online Giving
Reporting
Email Marketing
Donor Outreach
Mail Merge

Essentials

$300.00

flat rate, per month

Plan includes:

5 Users
Unlimited Contact Records
10,000 emails per month included
500 text credits per month
5 Automations
3 Integrations
Email & live chat support
Data Migration Assistance
Included features in every tier:
Nonprofit CRM

Professional

$450.00

flat rate, per month

Plan includes:

25 Users
Unlimited Contact Records
50,000 emails per month included
1,000 text credits per month
30 Automations
10 Integrations
Premium account management
White-glove data migration
Domain authentication
All Features in Essentials Plan

Basic

$100.00

flat rate, per month

No plan information available

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DonorDock Features

Popular features found in Nonprofit
Accounting
Campaign Management
CRM
Customizable Forms
Donor Management
Electronic Payments
Event Management
Fundraising Management
Grant Management
Membership Management
Registration Management
Volunteer Management
More features of DonorDock
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
API
Calendar Management
Campaign Planning
Campaign Segmentation
Communication Management
Contact Database
Contact Management
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Donation Tracking
Dues Management
Email Management
Email Marketing
Email Templates
Email Tracking
Forms Management
For Nonprofits
Fund Accounting
Interaction Tracking
Member Database
Mobile Access
Real-Time Analytics
Real-Time Notifications
Real-Time Reporting
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Social Media Integration
Summary Reports
Task Management
Task Scheduling
Third-Party Integrations
Web Forms
Website Integration
Workflow Management

DonorDock Integrations

GoFundMe Pro

Eventbrite

Mailchimp

Bloomerang Fundraising

QuickBooks Online

Donorbox

See all 11 integrations

DonorDock User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

18%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.8

Functionality

4.6

Mark S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Reviewed June 2023

Very happy with DonorDock for our small non-profit

We've had a very good experience and things have been working smoothly for us. During our initial ramp up, there were some issues and limitations that we surfaced, but the DonorDock team was very prompt and supportive in helpful resolve things. Very pleased with our interactions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DonorDock provides an easy-to-use product that nicely meets the needs of our small non-profit. We have just over 2,000 contacts in our database, some with email addresses and some only with U.S. mail contact info. We manage donations, email newsletters, etc. The integration with Stripe has worked seamlessly. We like the fact that this is an active project with improvements and new features continuing to be added. We also have had very good luck with their Support. Prompt and helpful. The reporting features also provide a lot of flexibility and work well.

Cons:

The features for creating various communications, whether email or .pdf, can be fairly limited and simplistic. Better than some, but certainly that's not a core strength of DonorDock. And there seem to be some database fields that we don't have access to or are not visible in a data dump. But in general, these are rather minor things that don't overshadow the many positives.

Reasons for choosing DonorDock

Better features, better UX, met our requirements, ease of use, active development.

Reasons for switching to DonorDock

Donor Tools had become very dated and we desired some newer features and a product that was more actively supported. The newer version of Donor Tools was very limited and didn't meet our needs.

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed June 2023

Simplest Donor Management Tool

It's so much easier to use than any other donor management system I've tried. It's also the cheapest. The team is super friendly too, so anytime we have questions, you're taken care of immediately.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is very intuitive to figure out, so I don't have to spend any time training how to do something new. It's simple, easy, and includes a newsletter option so I could get rid of that additional expense.

Cons:

Honestly, nothing. They are the greatest to work with so if you ever come across a functionality you wish it had, you simply need to let them know and they make it happen.

Reasons for choosing DonorDock

Price, ease of use and customer service were all best with DonorDock.

Reasons for switching to DonorDock

The software we were using kept raising prices and was extremely difficult to use.

Sky P.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed August 2021

Not enough experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I haven't had much time to use it. I like that it can help me organize my contacts.

Cons:

It is always difficult to start using new software and make it regular.

Reasons for choosing DonorDock

cheaper and local

Vendor Response

Hi Sky, thanks for your review of DonorDock. We're glad that DonorDock has helped you organize your contacts. You mentioned that you're just getting started with DonorDock - We would love to share some resources for helping with that. Feel free to attend one of our regularly scheduled live trainings, watch an on demand video training course, visit our knowledge base, or chat with the support team. While starting to use a new software usually involves some learning, we hope these resources will make that learning as easy as possible, and we hope one of these options will help you as you learn! Thanks for your review!

Replied August 2021

John K.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 12 months

Reviewed March 2023

A breath of fresh air

Overall the experience with DonorDock has been great. This mostly comes from the fact that they have the best service out there. Anytime we need to figure something out, they are there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DonorDock really is different from all our donor CRM tools. Not only is their interface very intuitive and doesn't need excess training, but they are consistently making great improvements (using feedback from the community), and their service level is unmatched. Ultimately, it does everything we need it to in a simple solution for a great price. I have encouraged many to make the switch.

Cons:

DonorDock does have limitations on customization. Everything that we need from the tool is there, but if you get very granular with your donor information points, there may be missing areas. You can add different custom options to support these needs, but it may become excessive if you do it a lot. I would also like better automated workflows, but I have accomplished what I need by using third-party-linked solutions.

Reasons for switching to DonorDock

The cost, lack of service from eTapestry, and complete different usability of the two products made it an easy choice.

Loretta E.

Verified reviewer

Civic & Social Organization

11-50 employees

Used daily for less than 2 years

Reviewed June 2023

DonorDock for Small Nonprofit

DonorDock is regularly evaluating its platform and making updates, to include engaging user feedback. Customer service is quick, responsive and helpful.Data is a powerful tool and a tool that small nonprofits deserve to have too and not at outrageous costs. DonorDock has provided us a centralized platform for collecting, organizing, and analyzing crucial data. By capturing and analyzing data on donors, fundraising campaigns, and program outcomes, we are gaining more insights into our fundraising efforts. This data-driven approach enables us to identify areas for improvement and make informed decisions.We finally feel like we are actually in the game to manage fundraising goals rather than trying to understand dozens of spreadsheets that don't talk to each other in ways that we really needed!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Implementing DonorDock for us was a game-changer. DonorDock offers a multitude of benefits that streamline operations, enhance fundraising efforts, and foster stronger relationships with donors. By leveraging the power of a CRM, we have optimized our efficiency, increased our impact, and are achieving long-term sustainability in the work that we do.

Cons:

The only thing that we have found that we are missing is a way to connect events to DonorDock, such as a way to sell tickets for fundraisers and track them through DonorDock vs. setting up a separate process for this and having to input data into the system for each ticket sold.

Reasons for choosing DonorDock

It had everything we needed. DonorDock didn't try to sell us on things we didn't need, especially being a small nonprofit, some functionality just doesn't make sense for us to have. DonorDock's costs were reasonable and the customer service has been great along the entire process. We didn't feel like we were getting a sales-pitch or pushed into using DonorDock which was much appreciated during the process.

Jenny S.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Reviewed February 2023

We love DonorDock!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love how easy it is to use the software. Other software systems we've used have taken days if not weeks to know how to do the most basic things and DonorDock was so easy to navigate. We are able to tailor our communications to our donors with the help of our marketing team and it looks just like we sent the email individually. The online giving pages are easy to set up and modify as needed.

Cons:

There are some aspects of the software that I wish it had. For example: it would be nice to have a way to toggle between a primary address and a secondary address so we aren't having to manually manipulate a mailing list when some of our donors are down south for the winter; it would be nice to have the ability to run a report of total giving by year to be compared to other years, right now we pull a list for each year separately, merge them together and then make it all coherent it's very cumbersome.

Reasons for choosing DonorDock

Pricing was the main factor along with ease of use.

Reasons for switching to DonorDock

The company that hosted the Dynamics system decided to not put anymore investment into keeping the software current and we needed something that was more user friendly.

Verified

Reviewer

Music

2-10 employees

Used weekly for less than 12 months

Reviewed December 2023

Robust, Cheap, and Easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how much Donor Dock can do, the fact that they don't raise our price for having a big database (one price no matter how big) and that it includes email marketing, which saves us money on having a separate emailer.

Cons:

I wish that the integration between donor lists and marketing lists were a bit smoother. As well, I wish that I could change the assigned member for donors more easily, merge contacts more smoothly, or have contacts that have no assigned member.

Reasons for choosing DonorDock

Price for the functionalities. Hands down, DD was the cheapest that we could find while still having everything that we needed.

Reasons for switching to DonorDock

Exceed was in an old version, and we needed something in the cloud that multiple team members could use.

Eddie A.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

Excellent product with great customer service!

Great product, great company, and great customer service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Donor Dock is a simple but elegant solution to nonprofits' fundraising and development needs across three main functions, CRM, Engagement/Donor Outreach, and donation platform and it's an excellent product in each category.

Cons:

Honestly, nothing. Excellent product at a great price point.

Reasons for choosing DonorDock

Donor Dock IMO is much better at the main functions of DMS and a great value.

Reasons for switching to DonorDock

Donor Dock is a much more robust product with greater functionality of use.

Laura D.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2025

DonorDock-Simple and Intuitive

Overall, it’s a simple platform that appears to be easy to navigate and give you an at—glance snapshot of donor history, records, and campaign progress.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DonorDock is a simple, intuitive donor management and donation processing platform for businesses and nonprofits who might just be starting out.

Cons:

Sometimes, the filters in DonorDock can act a little “wonky” and not display the data correctly. If you re-filter or refresh a few times, this usually solves the issue.

Tim I.

Verified reviewer

Religious Institutions

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed February 2025

Donordock has free option!