Fundraise Up vs Neon CRM: Which is best for you?

It allows us to have easy-to-use elements on our website, encourage donations gently but effectively, bolster our monthly giving program, and even cut down on the amount of credit card fees we pay because Fundraise Up encourages donors to cover the fees themselves!Plus, their customer service is quick to respond, answer questions, implement ideas, and help us understand and best utilize their software for our needs.

I have emailed them multiple times about this but they don't respond.

I love how everything interacts with one another, the simplicity of printing out the donor thank you letters, and the reporting that it provides for year-over-year donations.

This causes difficulty for the members (when they login to the "wrong" account, they do not have an active membership), as well as obfuscating how long someone has been a member, as they might renew on the Individual account one year and the Company account the next, so complete membership records are divided between two accounts.