Tessitura 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Tessitura

4.1

(36)

Pricing

Pricing available upon request

About Tessitura

Tessitura helps arts and culture organizations grow revenue, deepen relationships and streamline operations by bringing CRM, ticketing, fundraising, marketing, memberships and admissions into one powerful platform. With everyone working from a single constituent record, teams spend less time reconciling data and more time acting on it, whether that’s improving conversions, increasing donor retention or personalizing outreach.

Designed for theaters, museums, performing arts centers and cultural attractions, Tessitura supports complex ticketing, digital memberships, online giving and multichannel campaigns, all backed by real‑time data that point teams toward their next best action. As a mission‑driven nonprofit with 24/7 support and a worldwide community of 800+ organizations, Tessitura gives buyers not just software, but a long‑term partner focused on helping them achieve sustainable growth and deliver exceptional customer experiences.

Tessitura Screenshots

Tessitura Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Tessitura Features

Popular features found in Museum
Contact Management
Digital Asset Management
Event Management
Fundraising Management
Gift Shop POS
Inventory Management
Membership Management
Product Catalog
Ticketing
More features of Tessitura
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Attendance Tracking
Barcode/Ticket Scanning
Budgeting/Forecasting
Campaign Analytics
Campaign Management
Confirmations/Reminders
Contribution Tracking
Credit Card Processing
CRM
Cross Selling Functionality
Customer Data Management
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Data Security
Discount Management
Document Storage
Donation Management
Donor Management
Electronic Payments
Email Templates
Event Calendar
Forecasting
For Museums
For Nonprofits
GDPR Compliance
Goal Setting/Tracking
Interaction Tracking
Kiosk Ticketing
Member Database
Mobile Giving
Mobile Ticketing
Multi-Event
Multi-Location
Online Forms
Online Ticketing
Onsite Ticketing
Order Processing
Payment Processing
Pledge Management
Point of Sale (POS)
Predictive Analytics
Print-at-Home
Promotions Management
Real-Time Reporting
Recurring/Subscription Billing
Reporting/Analytics
Reporting & Statistics
Reserved Seating
Sales Reports
Season Tickets
Seating Map
Segmentation
Surveys & Feedback
Task Management
Third-Party Integrations
Ticket Reservations
Website Management

Tessitura Integrations

Loqate

SalesVu

Momentus Technologies

CampDoc

ArtifaxEvent

Queue-it Virtual Waiting Room

See all 18 integrations

Tessitura User Reviews

Overall Rating

4.1

Ratings Breakdown

39%

36%

19%

Secondary Ratings

Ease of Use

3.2

Value for money

3.7

Customer support

4.1

Functionality

3.9

Verified

Reviewer

Music

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

A CRM that fits our needs

It's been positive for managing relationships and for data mining.

Ratings Breakdown

Ease of use

Functionality

Pros:

It was created with music institutions and not-for-profits in mind and has all the ability to hand every need our unique business type(s) have.

Cons:

It's a pretty advanced program and there is a massive learning curve. Getting staff on board to learn it can be a challenge. In addition, it's one of those softwares that is "only as good as the data you put into it."

Verified

Reviewer

Music

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Essential ticketing software for Arts venues

Runs the entire CRM and ticketing solution for the organisation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Company fully understands the requirements of the industry that it is targeting. There is an excellent community with end users willing to engage and help each other.

Cons:

Requires quite a lot of resource to manage and maintain in terms of staff and hardware. Would hope to see this improve in coming releases and perhaps a shift to a cloud implementation.

Brian L.

Verified reviewer

Performing Arts

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed September 2024

Tessitura Review

I like how it is easy to learn the system. But I wish some payments take fewer steps to do the debit/credit or cash transaction. Opening the report, I wish it was already opened by the time we opened the application, instead of opening a report and then closing it before you leave.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how it was easy to use. The system has a security page where you log in. The style looks very separate which means that getting the information looks like a Windows 95 style. The tabs are functional and usage is fine to look for a show.

Cons:

It has had some technical problems from the start. The database is really old, I cannot find the patron with its search bar. You have to search by first name. Also, the payment takes too many steps when it should be reached quicker to pay.

Verified

Reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tessitura is definitely the most popular in the nonprofit arts industry. It's ticketing and fundraising features are integrated and allows for a full constituent report.

Cons:

Lately, the software seems outdated. Unlike Raiser's Edge, Tessitura demands a full training to know the ins and outs of the software. It's not the most user-friendly software out there.

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed January 2018

I've been using Tessitura for a few months and I enjoy the ability to learn new functions every day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many functions to learn about this software that I always am excited to learn. Tessitura gives you so much information so many forms that it's insane on what this software can hold.

Cons:

It is a bit complicated and you do need a specialist if you want to really learn how to fully utilize the software.

Verified

Reviewer

Performing Arts

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed February 2018

Tessitura is an easy to use fundraising and ticketing software system that I would reccomend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use in the ticketing function. One is able to see and use a seat map in real time to place and track orders. These orders are then linked to the constituents account where you can track the moves management of a particular donor and see their giving history.

Cons:

Does not have the full capacity of moves management as seen in Raiser's Edge NXT but has a better ticketing and box office functionality. A better database for those who own their own performance venue and have a larger marketing than development team. Not ideal for someone who is focused on development first.

Verified

Reviewer

Performing Arts

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed October 2017

An incredibly robust ticketing and seating software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tessitura allows you to input and seat based on your own theater's house model. I like that there's a visual layout you can view to see which seats are taken and what kind of ticket they're purchased under.

Cons:

Tessitura is a large and complicated software. I'm not even aware of all of the things it can do. It's a true learning process and companies may choose how deep down the rabbit hole they'd like to go: using it lightly or going so far as to send members of their theater to the huge Tessitura conference once a year.

Verified

Reviewer

Writing and Editing

Self-Employed

Used other for less than 2 years

Review source

Reviewed May 2019

Art Organization Zeus

Every arts organization uses Tessitura for a reason. All encompassing, it's reach is impressive, limited only by its users organization.

Ratings Breakdown

Ease of use

Functionality

Pros:

For donor organization, easy and effective with a wide range of tracking.

Cons:

Ugh, ok, repeat entries were the scourge of my job. So its effectiveness definitely depends on the team who uses it. I wish there were an option for Tessitura to regularly compare possible multiple entries to combine.

Liam C.

Verified reviewer

Entertainment

201-500 employees

Used monthly for less than 6 months

Review source

Reviewed September 2018

Tessitura Basics

Ratings Breakdown

Ease of use

Functionality

Pros:

Tessitura is a fantastic software that helps me to track and process huge amounts of data.

Cons:

Because the work I do on Tessitura is relatively simple (tracking constituent information and processing tickets) at times the software feels more complex than it needs to be.

Verified

Reviewer

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed October 2017

I enjoyed this software immensely, but because, but it can be slow to pick up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is SO big. The number of features is really excellent, and I am constantly amazed at the breadth of functionality.

Cons:

Unfortunately, the sheer number of functions can prove daunting, often. At times, it is not always intuitive, but I eventually get around to understanding.

Showing 1 - 10 of 36 Reviews

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