Timecounts 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Timecounts

4.9

(15)

Pricing

Starting at $59.00 per month

About Timecounts

Timecounts is a volunteer management solution that assists nonprofits, schools, universities, social organizations and community groups with scheduling shifts, finding volunteers, tracking attendance and managing projects and tasks.

Timecounts includes a calendar system that allows users to see which shifts are available on any given day as well as create new ones without having to switch between programs. Users can generate customized reports based on specific criteria. The platform automatically sends reminders to volunteers about shift completion.

Timecounts Screenshots

Timecounts Pricing and Plans

Starting price: $59.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per year

No plan information available

Pro

$59.00

flat rate, per month

No plan information available

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Timecounts Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of Timecounts
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assignment Management
Calendar Management
Communication Management
Contact Management
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Document Storage
Event Scheduling
For Nonprofits
Personalization
Reminders
Reporting & Statistics
Scheduling
Search/Filter
SMS Messaging
Summary Reports

Timecounts User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.6

Value for money

4.9

Customer support

5.0

Functionality

4.5

Tom B.

Verified reviewer

Higher Education

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Our search for the perfect volunteer management system ended with Timecounts!

We're using Timecounts to manage a community of over 220 volunteers taking part in a project to digitise the world famous photographic collections of the Courtauld Institute of Art, an independent college of the University of London.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We came to Timecounts after frustrating experiences with other volunteer management systems: simple things like having to run a report to find out who was volunteering that day, or finding that our volunteers simply couldn't find their way around the interface led us in search of something better. Timecounts fits beautifully with our aspirations in every sense: it's logical, looks beautiful, makes tasks such as responding to notifications a pleasure and has some of the most responsive customer service we have encountered. We particularly love the new Highlights and Insights dashboards that display hours, birthdays, a leaderboard, community growth as well as detailed stats per volunteer over selected time periods. We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription. That should say it all.

Cons:

Nothing really. It's been a pleasure to see the software develop over the past 12 months: Amanda and her team clearly have a well thought out development plan for Timecounts. It would be lovely to either style messages with images or, more usefully, see an optional integration with Mailchimp or similar for more detailed messaging options, but this is just being picky!

Anna A.

Used daily for more than 2 years

Review source

Reviewed September 2017

Great for organization and engaging community!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many things we love about Timecounts: 1. Customer rep is amazing to work with! She understands the needs of the user and is always open to feedback. We've felt incredibly supported and heard by her and her team. 2. We're able to store all of our volunteer information through Timecounts, including volunteer contact information, volunteer history, all of our forms, events, etc. 3. We really love how our hub came out. Timecounts made it super easy to customize it so that it could fit our brand and aesthetic. It was also very easy to set our hub up. I did it all by myself and didn't have to rely on our design team at all. 4. How easy it is to organize volunteer information. Tagging allows you to identify different skills, activities or group. For instance, we have a reception tag for volunteers who are great at the front desk. Also, the filter functionality is super helpful. 5. Assignments, Events, and Gatherings make it super easy to coordinate and schedule volunteers. This functionality has been HUGE for us. 6. Messaging also makes scheduling and coordination easy. Timecounts is still developing a lot of functionality and features, which is exciting! They have a big vision for the future of Timecounts but this means that sometimes, things are still being built. Anytime I've felt like "if only Timecounts had this" I've been able to communicate with the customer rep and in some cases, she's been able to implement my requests. Timecounts is always working towards being better, more user-friendly, and to fit the needs of their users. I highly recommend it!

Brittany G.

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Timecounts

Good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Manages our volunteers time. It's also a great tool to communicate with volunteers.

Cons:

The scheduling tool doesn't quite fit our needs

Candace D.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Best platform that fits our needs

They are responsive and actually have a plan for the future and a reasoning for why or why they won't move forward with specific things. Timecounts is constantly being updated with cool and helpful features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoyed the look and feel of the software at first glance. Other volunteer management platforms seem like they needed to be updated. Timecounts is also easy to navigate as a volunteer coming into the system. Pricing is great, and I appreciate how helpful the team is with my seemingly countless questions.

Cons:

I'd like to be able to merge duplicate accounts. Right now I'd have to add emails and time served separately. The time displays day/month/year still even though I specified month/day/year. I'd like more functionality with messaging (attachments for events, for instance).

Verified

Reviewer

Arts and Crafts

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed August 2018

Clean, Clear and Comprehensive Volunteer Management with Great Support

We manage a team of 50 or so volunteers with regular weekly shifts in a community art gallery. Volunteers can select their own shifts with Timecounts, which is awesome, and it ties into our web site nicely with embeddable forms. Volunteers have remarked how modern and professional the service is, especially in comparison to what we were previously using (another popular online volunteer manager).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Timecounts has made it easy to schedule, track and communicate with volunteers in small community art space. Their new free tier makes the tool accessible to organizations of any size, with the option to grow into new features as required. I've always found their support team accessible and responsive and there is simply no comparison for clean, modern design in a web-based volunteer-hub. I also love that Timecounts in based in Canada, as we are.

Cons:

There is no mobile app or even mobile-first web-app to log into. Work in the hub is best done on a laptop or desktop - or larger tablet. Some of the terminology and layout in the app took getting used to, but that has improved over time and it becomes second-nature once you adapt to the Timecounts process.

Alexander L.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Volunteer Management

The customer services and responsiveness is what drew us to hire them in the first place. They adapt to the needs of their customers and have only gotten better and better over the past two years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very intuitive and has a public facing website that is user friendly for any level of computer user.

Cons:

I believe this is getting upgrade but it would be helpful if the export feature had more options. I would like to export tags and notes, etc.

Becky C.

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Timecounts Volunteer Administration System

We were looking for a volunteer administration system that would work with Social Media and compatible with smart phones. I was delighted when I found Timecounts. I am able to designate a photo for each event that would attract a volunteers attention. With the ability to link one opportunity to social media increased the number of volunteers for the events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This site allows you to create attractive custom volunteer opportunities which are compatible with smart devices and social media. I am able to keep in real time contact with my volunteers. I am able to create private events for small groups. Best customer service ever! Any site glitches, which are rare, are fixed in less than 15 minutes.

Cons:

This software is still under development. The future plans for accommodating group sign up is coming soon. At this point, I work around this until it is fully developed.

Scott M.

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Thumbs up from www.TheShareMisison.com

Excellent and top notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is solid product at an exceptional price. Go ahead, shop around. See if you can find a similar bang for your buck. And if you actually do find a worthy competitor, next see if you can get the nearly instantaneous customer support that which Timecounts provides with their chat portal. Go ahead, try. Or, you could just take our word for it. Timecounts is our key volunteer & portal. We love it.

Cons:

Being a fairly new product, the Timecounts team is not shy to say that more features will be rolled out soon. Yes, some tweaks, such as more customizable features, would be great, but the team's heart is to always improve. We'll wait for sure!

Caroline K.

Media Production

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2016

Timecounts is making my job easier

Thank you timecounts for making my job so much easier! I can manage my volunteers more efficiently because all their information is available at the click of a button. My volunteers are happier because they can easily sign up for shifts that better fit their schedule (and mine). This software saves me hours of work every single week and if I ever have a question or problem Danielle is always on hand to walk me through it. Thank you Danielle and Timecounts!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that each of my volunteers have a profile where I can look up their contact information, activity, signup forms, etc.