Neigbrs by Vinteum 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Neigbrs by Vinteum

4.4

(46)

Pricing

Pricing available upon request

About Neigbrs by Vinteum

Neigbrs by Vinteum is a complete management solution built for Property Management Companies, Board Members, and residents who want better communication and efficient community operations.

Our all-in-one platform empowers managers to oversee multiple portfolios while giving communities a branded website and mobile app that centralize every essential task.
Streamline your workflow by managing finances, maintenance requests, documents, amenity bookings, and e-voting in one unified hub.

Keep your entire portfolio informed through automated multichannel communication — including SMS, email, voice calls, and app push notifications — ideal for both routine updates and emergencies.

Trusted across North America, Neigbrs by Vinteum offers intuitive tools, transparent workflows, and dedicated customer support that goes the extra mile.

Simplify property management and community living — with technology that brings people together.

Neigbrs by Vinteum Screenshots

Neigbrs by Vinteum Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

Plan includes:

Public Facing Website
Resident Portal
Role-based login access
5 GB for Document Storage
Direct Chat
Targeted Messaging
Notices and Social Network
Lost & Found
Email Read Confirmation
Send & Generate Invoices with QuickBooks integration

Standard

Pricing available upon request

Plan includes:

Public Facing Website
Resident Portal
Role-based login access
Unlimited Document Storage
Direct Chat
Targeted Messaging
Notices and Social Network
Lost & Found
Email Read Confirmation
Send & Generate Invoices with QuickBooks integration

Premium

Pricing available upon request

Plan includes:

Public Facing Website
Resident Portal
Role-based login access
Unlimited Document Storage
Direct Chat
Targeted Messaging
Notices and Social Network
Lost & Found
Email Read Confirmation
Send & Generate Invoices with QuickBooks integration

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Neigbrs by Vinteum Features

Popular features found in HOA
Accounting
Calendar Management
Document Management
Event Management
Fee Collection
HOA Violation Enforcement
Payment Processing
Property Database
Reporting/Analytics
Website Management
Work Order Management
More features of Neigbrs by Vinteum
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
Chapter Management
Committee Management
Communication Management
Contact Database
Contact Management
Customizable Branding
Customizable Templates
Dashboard
Document Storage
Dues Management
Electronic Payments
Email Marketing
Email Reminders
Event Calendar
Event Scheduling
Event Ticketing
File Management
For Residential
Guest Tracking
Invoice Management
Maintenance Management
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Membership Management
Mobile App
Multi-Location
Newsletter Management
Occupancy Management
Online Payments
Overdue Payments
Owner Portal
Personalization
Real-Time Notifications
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Role-Based Permissions
Search/Filter
Self Service Portal
Service Request Management
SMS Messaging
Tenant Portal
Tenant Tracking
Third-Party Integrations
Transaction History
Violation Tracking
Website Integration

Neigbrs by Vinteum Integrations

QuickBooks Desktop

QuickBooks Enterprise

QuickBooks Money

Zoom Workplace

Neigbrs by Vinteum User Reviews

Overall Rating

4.4

Ratings Breakdown

63%

26%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.7

Functionality

4.2

Jeffrey K.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Reviewed August 2025

Great service for our condo

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service. Great pricing. Easy to use and upload files. User interface is attractive and straightforward.

Cons:

None so far. Everything has gone well. Customer service has been very helpful and good response times.

Reasons for choosing Neigbrs by Vinteum

Price and features of website page. Ease of use.

Vendor Response

Thank you, Jeffrey, for your kind words and positive feedback! We’re delighted to hear that you’ve had a smooth experience with our platform. Our team takes pride in providing both great technology and exceptional support, so it’s wonderful to know we’re meeting your expectations. We look forward to supporting your condo community for many years to come!

Replied August 2025

Lance P.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Reviewed May 2024

Using Neigbrs for Condominium HOA management

We are very happy with the site and have no plans to change to something else.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very nice system at an affordable cost. Customer Service is excellent.

Cons:

Only one document file at a time can be uploaded. One cannot upload a file with multiple documents.

Reasons for choosing Neigbrs by Vinteum

It had the greatest capacity for what we needed at a good price. Customer Service also was excellent.

Reasons for switching to Neigbrs by Vinteum

The prior site did not work - it never worked even after 1 year of trying.

Vendor Response

Hey Lance, Thank you for your kind words, we appreciate having you as a client! After recent improvements, you can now upload up to ten documents at a time. Please check the updated help center: https://vinteum.tawk.help/article/how-to-add-documents

Replied July 2024

Scott l.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Product in motion

Good and with a few enhancements it would be great. Some areas need better placement of next steps. Reduce clicks needed to complete task. Better integration with IOS and Cell/tablets is needed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Dashboard for users is easy on phone, tablet or laptop. Many useful tools and has been growing since we started.

Cons:

Zoom feature does not allow administrator to mute all and control who speaks. Talk to board is only to return answers. We need an option for Board to send message to 1 or many residents.

Katy C.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Don't bother - save yourself frustration!!

Very very frustrating. We tried for almost two months to adapt to the new software. We ended up with a building full of frustrated residents, and even more frustrated staff. The support staff promises to make changes, but they never get to them. And the few things they do take forever. And if you do decide to use them only do a month to month because they do not have any cancellation policy. We stupidly paid for a year in advance because the service sounded so great, and now they will not refund any portion of that year even though we have had to go back to Building Link. The less expensive choice has turned out to be much more costly. I guess buyer beware!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was relatively inexpensive compared to Building Link, and the front facing website looked attractive.

Cons:

It is a klunky system, especially on the management side. If you are signing in as an administrator you cannot see the "talk to manager" messages. If you sign in as manager you lose your master admin abilities. You have to sign in to each separately. If you have more than one manager or an assistant manager they both get notified anytime someone sends a message. There is no way to put more than one address per resident, which is an issue in a seasonal condo. The zoom feature seems great until you try to use it for a large meeting. Sound quality was so bad it was nearly impossible to hear anyone, and the screen went black for many attendees. The training is done by a team in South America and they are very hard to understand if you have older residents. It is not set up in an intuitive way like many systems, and you find yourself hunting around to find simple tasks like trying to look up a unit.

Reasons for choosing Neigbrs by Vinteum

Salesperson presented a product that promised much more than what we received.

Reasons for switching to Neigbrs by Vinteum

It seemed like it would be more user friendly and help keep the association compliant. It did not meet either expectation.

Kay B.

Verified reviewer

Facilities Services

201-500 employees

Used daily for less than 6 months

Reviewed November 2023

Has depth and breadth you need--and still easy to implement

It seemed a bit scary to implement at first. Through training and reading, I realized it was simple--if we don't need a function, don't implement it right away or at all. Focus on the basics. Get people using it. And then focus on getting even more residents on the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to customize Great tutorials Excellent help chat and training Well designed Users love having an app on their phone Affordable

Cons:

I still have a hard time spelling "Neigbrs"

Reasons for switching to Neigbrs by Vinteum

Prior website didn't have an app and very hard to maintain.

Vendor Response

Thank you so much for your kind words, Kay. I'm so pleased that we have been able to help you and your community!

Replied November 2023

Frank D.

Verified reviewer

Real Estate

51-200 employees

Used weekly for more than 2 years

Reviewed August 2025

Great Communication & Organization Tool for Residential Communities

I've used Vinteum as an HOA member to provide documents online for residents to use and see. We've also used it for community surveys on issues or policies being considered, and for votes on a wide variety of issues and elections. It has been a great way to reach all residents and for each of us to reach out to the Board or other residents in the community.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vinteum has excellent customer support and has always rapidly addressed issues faced by our HOA in using the app. The cost is very effective for our small residential community. Overall it is easy to use once residents become familiar with it. Vinteum has been a great tool for management of community documents, facilities, and communication. Our community has been pleased with it since beginning to use it over 4 years ago.

Cons:

The biggest complaint from new residents is getting familiar with the app and how to use it. Because it is so comprehensive, the many options can initially be confusiing. With use and a little effort, it can become a valuabl;e communication tool.

Vendor Response

Thank you so much, Frank, for your thoughtful review! We’re thrilled to hear that Vinteum has been a helpful tool for your community. We also appreciate your honest feedback about the learning curve for new residents. Because of our wide range of features, it can take a little time to get familiar with everything. Our team will continue working to make that process smoother and onboarding as easy as possible. It’s a pleasure to support your HOA, and we’re grateful for your trust and partnership!

Replied August 2025

Oscar R.

Verified reviewer

Executive Office

Self-Employed

Used daily for less than 6 months

Reviewed August 2025

Great Community Communication Tool

Excellent & looking forward to future improvements. Customer service is superb during the on-board training was extremely beneficial & very responsive in answering any questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Complete up to date community communicative tool which is easy to navigate. Very respectful A+ customer service.

Cons:

Confusing method to download products, especially the excel spreadsheets & not being able to manipulate the application. Assigning packing space is a challenge, since requires a detail description of vehicle data. Should be able to assign separately.

Vendor Response

Thank you so much, Oscar, for your thoughtful review. We’re very happy to know that Vinteum has been a helpful tool for your community and that you’ve had a great experience with our Customer Service team. We also truly appreciate your honest feedback about the product downloading method. Your ‘Assign Separately’ suggestion has already been shared with our Product Team, and we will keep working to make every process smoother and onboarding as easy as possible. If you have any future inquiries, please feel free to contact us. Our team will be glad to assist you and will respond within one business day. It’s a pleasure to support your HOA, and we are so grateful for your trust and partnership!

Replied August 2025

George O.

Verified reviewer

Accounting

Self-Employed

Used weekly for less than 12 months

Reviewed August 2025

Vinteum Experience to Date

Overall experience has been good. Password issues have been annoying and time consuming and shake my confidence that I can get on the system each time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support has been very good. We seem to get issues corrected quickly. Prefer being able to make a phone call rather than sending an email.

Cons:

Not being able to use Apple products to enter the website and use all the features outside of the app. Have also recently had many issues in the last weeks getting on the system because it says my password does not match the system and I have to reset it (with the same password) and it sometimes does not work. Also if I am using both the app and a pc I have to go through the reset password on each device before it will work. When it does not work I have to call Vinteum for help.

Vendor Response

Thank you so much, George, for taking the time to share your review. We’re truly sorry to hear about the trouble you’ve had logging in. We know how frustrating that can be. Rest assured, your feedback about the Apple Products integration has already been passed along to our Product Team. After looking into it, we couldn’t find any login errors on the platform, but we do recommend enabling Face ID in the app, as it’s a simple way to avoid any password issues in the future. If the problem persists, please don’t hesitate to reach out. Our team is always happy to help and will respond within one business day. It’s a joy to support your HOA, and we’re so grateful for your trust and partnership!

Replied August 2025

PATRICK N.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 2 years

Reviewed August 2025

Great condo website

It has been very wonderful and all the owners enjoy it tremendously. It is user friendly and very easy to navigate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great value for the monthly cost. We looked at many websites and this one was rhe best deal we could find

Cons:

It is hard to say I believe we would like to see a section on parking space available. We have a need for that.

Vendor Response

Thank you, Patrick, for your kind words and positive feedback! We’re delighted to hear that Vinteum has been a helpful tool for your community and that you’ve had a smooth experience with our platform. Regarding your suggestion for a ‘’Parking Space Availability’’ section, Neigbrs has a feature just for that! If you’d like to know more about how it works, read our Help Center Article here ➡️ http://bit.ly/3USnau3. If you have any future inquiries, please don't hesitate to contact our support team at cs@vinteum.io or 844-900-0910. We will be glad to assist you and will respond within one business day. It’s a pleasure to support your HOA, and we are so grateful for your trust and partnership!

Replied August 2025

David D.

Verified reviewer

Real Estate

Self-Employed

Used monthly for more than 2 years

Reviewed July 2024

Let this be your website

We are completely satisfied. It does everything that we needed a website to do for us plus so much more. It almost makes us want to expand our use of it, but we don't have some of the the amenities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That the staff are quick to respond to any issues our users may have with the website.

Cons:

Nothing. It is our older neighbours who don't know how to use a computer that is usually the challenge.

Vendor Response

Thank you very much for the feedback. We’re happy to know that you’re a fan of the website platform we built for your community. We also have several other features that it would be amazing for you to use. As for the older residents who don't know how to use a computer, we offer a mobile app that could be a good option, and we also provide free training for both the platform managers and the residents. We take special care with those who are not tech-savvy. If you need any further support, just request it via email at cs@vinteum.io.

Replied October 2024

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