Birdeye vs Listen360: Which is best for you?

Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.

It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.

Listen360 has absolutely helped us track how our company is doing at a location level and an overall level.

it takes one bad review to affect your percentage and it takes SO many reviews to get your percentage back up