Birdeye vs Okendo: Which is best for you?

Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.

It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.

I think having all of the offerings in one place and interface is a great way to ensure customers get the most out of the platform and services.

I don't like that I'm not able to directly syndicate reviews with other retailers (since Bazaarvoice owns this segment), but hope that we can do this in the near future!