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Josh P.
Advisor, 7 years

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Updated January 20, 2026
Birdeye vs Thryv: Which is best for you?
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Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$244.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Support Ticket Management
5.0
Feedback Management
5.0
Chatbot
4.89
See All
Booking Management
4.92
Customer Database
4.83
ROI Tracking
4.83
See All
Integrations
See All
See All
Pros / Cons
- Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.
- It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.
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- Thryv has been great for keeping our client communication, invoicing, and scheduling all in the same place.
- I initially was quite happy with Thryv as a CRM, but as time went on, using the system became increasingly frustrating due to performing consistently on a desktop (Mac or PC), having to start to pay for extra features, and the overall quality, or lack of quality, I was receiving for my monthly subscription.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5in the comparison
4/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.2/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2022
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad