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SSRPM

Overview

SSRPM 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

SSRPM
SSRPM
4.6
(14)

Pricing

Pricing available upon request

About SSRPM

SSRPM is a self-service password reset solution, which helps businesses enable users to change their credentials by answering predefined security questions. Employees can utilize the secure portal to update personal information including addresses, names and other details.

SSRPM's account claiming module enables organizations to securely manage handover processes using a unique claim ID to access accounts or credentials. Businesses can add corporate logos to customize the platform and establish brand identity with users. Additionally, administrators can select editable Active Directory fields and attributes for employees to update according to requirements.

SSRPM offers mobile applications for Android and iOS devices, allowing professionals to enroll, reset and change passwords. Pricing is available on request and support is extended via FAQs, live chat, phone, email and other online measures.

SSRPM Screenshots

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SSRPM Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    SSRPM Features

    • Popular features found in Password Management
      Credential Management
      Multi-Factor Authentication
      Password Generator
      Password Synchronization
      Single Sign On
      User Management
    • More features of SSRPM
      Access Control
      Alerts/Notifications
      API
      Authentication
      Employee Database
      Employee Directory
      Group Passwords
      Mobile Access
      Password Database
      Password Management
      Password Protection
      Remote Access/Control
      Reporting/Analytics
      Two-Factor Authentication

    SSRPM User Reviews

    Overall Rating

    4.6

    Ratings Breakdown

    5

    57%

    4

    43%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.5

    Customer support

    4.2

    Functionality

    4.1

    Have you used SSRPM and would like to share your experience with others?

    VR

    Verified
    Reviewer

    Computer Software

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2021

    SSRPM Review

    4

    Overall It is very useful software and eases from day to day authentication hassels.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    It offers ease of use to support end-users with authentication problems. Provides self-service where there is a request for passwords or account assistance. SSRPM easily combines with login prompts. A connection directly inside the prompt is given for Active Directory passwords or ID logins.
    Cons:
    The object performs its function reasonably well. Maybe it would be helpful to provide an extra feature that would support remote users. It will be excellent to send warnings or updates when a person has been locked out. We may access this information from the Admin Portal, but it would be helpful for a system-generated email.

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    51-200 employees

    Used weekly for less than 2 years

    Review source

    Reviewed January 2021

    Review of SSRPM

    4

    My overall experience with SSRPM is good enough because I have the tendency to forget my login credentials everytime. I think this product is very good for people like me. It is very user friendly and easy access is also the main feature.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    2
    Functionality
    icon
    Pros:
    SSRPM is very flexible for resetting passwords in the case when we forget our credentials. It can be done without any help desk assistance which is great. It is very easy to use in helping end-users with login and credential issues. This software offers self-service where there is a request for passwords or account assistance.
    Cons:
    The product performs its function reasonably well. Maybe it would be helpful to provide an extra feature that would support remote users. It will be excellent to send warnings or updates when a person has been locked out. We may access this information from the Admin Portal, but it would be helpful for a system-generated email.

    Read More

    DR

    Dave R.

    Verified reviewer

    Higher Education

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed June 2019

    A must have!

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    SSRPM is an excellent product that saves us time, money, and enhances our user experience. It is by far the best investment we have made to help reduce IT Service Desk call volume. Every organization needs a self-service password management solution!
    Cons:
    A streamlined process for managing product branding and customizations during upgrades would be beneficial.

    Read More

    JR

    James R.

    Verified reviewer

    Education Management

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed June 2019

    Set it and forget it

    5

    As with other products from Tools4Ever, support is fantastic!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We use groups and OU’s for a lot of our security needs SSRPM works so well with our environment. Once you have configured the settings for the various levels of users, you don’t need to do anything else. Great product.
    Cons:
    I cannot think of anything to say on SSRPM that I do not like.

    Read More

    JS

    Jeff S.

    Verified reviewer

    Banking

    51-200 employees

    Used daily for more than 2 years

    Reviewed June 2019

    Excellent Domain Network User Password Reset Tool

    5

    Never had a single issue in over 10+ years. Very stable product.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Functionality
    icon
    Pros:
    We have used product for over 10 years and it simply does exactly what it says it does and does it very well.
    Cons:
    Early on version had issue where Administrators accounts could not be added, but feature added later and works perfectly.

    Read More

    IF

    Israel F.

    Verified reviewer

    Utilities

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed June 2019

    Reduce your service desk calls!

    5

    SSRPM is very reliable and just works. There is very little maintenance involved except for the expected upgrades to enhance functionality.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The setup from start to finish was quick and easy/
    Cons:
    Reporting only available as HTML. Would prefer .CSV version.

    Read More

    BC

    Brian C.

    Verified reviewer

    Information Technology and Services

    10000+ employees

    Used daily for more than 2 years

    Reviewed June 2019

    Simple and Easy

    5

    Overall this product gives us a simple secure method to give users a way to reset their passwords when they forget them.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Simple to set up and maintain. Effective and secure.
    Cons:
    Cleaning up disabled users could be easier.

    Read More

    DL

    Daniel L.

    Verified reviewer

    Government Administration

    201-500 employees

    Used daily for more than 2 years

    Reviewed June 2019

    Team KLeader Support

    4

    Password reset. Save about 33% of users calling to reset their password.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Save about 33% of users calling to reset their password
    Cons:
    Nothing so far every thing we were looking for is available

    Read More

    ml

    marius l.

    Verified reviewer

    Financial Services

    10000+ employees

    Used daily for more than 2 years

    Reviewed June 2019

    SSRPM

    4

    Great product

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    ease of use and great flexibility on configuring the feature as per our needs
    Cons:
    no complains so far; the product is solid and we did not have any outages in years

    Read More

    CL

    Carl L.

    Verified reviewer

    Education Management

    5001-10000 employees

    Used daily for more than 2 years

    Reviewed June 2019

    Great Product

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I've set it up and never have to worry about it.
    Cons:
    I've had some issues in the past updating it but the staff at Tools4ever are always very helpful.

    Read More

    Showing 1 - 10 of 14 Reviews
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