iWorQ 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

iWorQ

4.1

(9)

Pricing

Pricing available upon request

About iWorQ

iWorQ is a cloud-based application for tracking employees, equipment, projects, and activities for public works and community development. It assists with work, asset, stormwater and fleet management, code enforcement and more.

It also includes permit and license management, planning and zoning, rental property management, fire inspections, and more features. iWorQ's mobile capabilities allow staff to access real-time data from the field using tablets or smartphones.

iWorQ Screenshots

iWorQ Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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iWorQ Features

Popular features found in Public Works
Alerts/Notifications
Billing & Invoicing
Compliance Management
Customer Database
Data Import/Export
Document Management
Equipment Maintenance
Inventory Management
Job Costing
Mobile Access
Project Management
Service Request Management
More features of iWorQ
Approval Process Control
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Assignment Management
Audit Trail
Business License
Case Management
Check-in/Check-out
Code Enforcement
Contact Management
Contract/License Management
Cost Tracking
Disposal Management
Email Management
Facility Management
Fee Management
Fixed Asset Management
Fleet Management
GIS Integration
GPS
HR Management
Inspection Management
Inventory Control
Inventory Tracking
Job Management
Land Planning
License Inventory
Maintenance Management
Maintenance Scheduling
Payment Processing
Permit Issuance
Permit Management
Planning & Zoning
Preventive Maintenance
Projections
Quotes/Estimates
Records Management
Recurring Appointments
Reporting & Statistics
Resource Management
Routing
Scheduling
Self Service Portal
Task Management
Vehicle Tracking
Violation Tracking
Weed Abatement Control
Workflow Management
Work Order Creation
Work Order Management

iWorQ Integrations

Bluebeam Revu

iWorQ User Reviews

Overall Rating

4.1

Ratings Breakdown

33%

44%

22%

Secondary Ratings

Ease of Use

4.1

Value for money

4.4

Customer support

4.4

Functionality

4.3

Have you used iWorQ and would like to share your experience with others?

Verified

Reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

iWork Imazing

Overall my experience has been great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Free, comes with all apple products and compatible on microsoft

Cons:

I wish there were more modifiers to the software

Reasons for switching to iWorQ

Switched to apple products

ANGELEANA T.

Civic & Social Organization

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2017

iWorQ is user friendly.

iWorQ allowed our department to be come completely paperless as far as violation notices, citations, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about iWorQ is it allowed our department to be completely paperless, if you had any questions or needed assistance with anything there is someone always willing to assist and the best thing I like about iWorQ is the program is user friendly.

Cons:

I could not find anything wrong with iWorQ. I think the program is perfect with the exception of one thing. iWorQ does not notify an inspector when it is time for re-inspections. You have to track re-inspections on your own.

Joseph I.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

A good value for the cost

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iWorq has an interface that is easy to learn, and can be customized for most organizations and processes. With just a little training, most employees will become capable of using all the important features.

Cons:

iWorq does not make it easy to reach a larger goal in improving efficiency or delivering quality results. It keeps up on day-to-day tasks, but doesn't facilitate making process improvements.

Paul B.

Verified reviewer

Used monthly for more than 2 years

Review source

Reviewed April 2018

User friendly interface, and very useful for public works department.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very simple and clear layout, which allows user to customize their own view and features. Reports are easily setup and repeatable to generate.

Cons:

When running reports, you have to select start and end dates separately as the start date you select, automatically becomes the end date, which you then have to re-input the correct end date.

Paula R.

Verified reviewer

Utilities

51-200 employees

Used other for more than 2 years

Review source

Reviewed October 2019

iWorq you work

I used to work daily entering work that had been completed. Now it’s infrequent but still Using the system. I think it’s a worthwhile and trusted source for the purpose it holds.

Ratings Breakdown

Ease of use

Functionality

Pros:

Great way to house records and be able to attain past notes in Jobs that were done. EAsy way to allocate costs also.

Cons:

Not very user friendly. Takes a while to train in and get comfortable using. It’s a bit tedious with all the fill in.

Ken M.

Verified reviewer

Civil Engineering

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed February 2023

Read the contract carefully!

In addition, to payment for services not rendered, later as we were migrating to the off-site service, we were having issues with our iWorQ backup file. It was a .bak file and we couldn’t find a way to get our data out of it. We reached out to iWorQ for technical help with this. We were told that we did not have a year of service but were instead terminated as an iWorQ customer. This request was then followed by another abusive phone call from [sensitive content hidden] to me and instructions to leave them alone. Again, my concerns were not with the software but rather the leadership of this company. Clearly when it was apparent that we were no longer a viable customer, the need for civil discourse was gone. I feel that their contract was sneaky and predatory aimed at maximizing revenue. Lastly and ironically, we have been barraged by their sales staff trying to sign us up for new sales. Multiple people in the organization have been called by inside sales staff trying to sell us iWorQ software. I don’t know if this is corporate incompetence or harassment. Remember, the front-line service from a company is primarily the workers in the trenches, but it is also strongly impacted by executive personalities. There are many companies that provide this service. If the town looks for this again in the future, we will not be looking at iWorQ.

Ratings Breakdown

Ease of use

Functionality

Pros:

Our concerns were not with the software itself. I think that performed as it was supposed to. The concerns rather fall with the corporate governance and processes.

Cons:

When I became aware of the software as a new Water Utilities Director, the Town was primarily using iWorQ for tracking our backflow program. The other public works modules were not being utilized. We decided to off-site the backflow program, and therefore did not have a need the iWorQ software suite any longer. We didn’t budget further for the software and let our current license lapse. We were then contacted rigorously by iWorQ for full payment of the next years license fee that cumulated with a strongly worded e-mail by the [sensitive content hidden]. I contacted [sensitive content hidden] by phone to see if we could work out a compromise that included a prorated payment for the months in 2022 past the anniversary date. He was not interested in compromise. He just quoted the contract which had a requirement of a notice of 3 months prior to the anniversary date if we intended to cancel the software. The late fee if you missed that 3 month window was a full year of software fees. I indicated that I didn’t think that was reasonable and he became very abusive to me on the phone calling me and the Town a joke and other unnecessary slurs. I ended that phone call promptly. I also authorized the Town to pay the AP which was a full year of this software suite.

Nemin H.

Civil Engineering

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

All inclusive