Kennel Link 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kennel Link

4.7

(73)

Pricing

Starting at $50.00 per month

About Kennel Link

Kennel Link is a cloud-based kennel management software designed to help dog boarding, grooming and daycare facilities streamline processes related to online reservations, payment processing, barcode scanning and more. The DropBox module allows professionals to store pets' vaccination records, customer contracts and other documents in a centralized repository.

Kennel Link allows daycare facilities to send ad-hoc messages, receipts or reminders to customers via email and issue gift cards to enhance client experience. Managers can accept payments via cash or credit/debit cards and capture customers' signatures using a kiosk. Additionally, administrators can generate reports to track business metrics and handle groomers' calendars, commissions, vaccinations and billing processes.

Using Kennel Link's texting module, dog boarding facilities can automatically send reservation confirmations, vaccination expiration alerts, thank you notes and more to clients. The product is available on monthly subscriptions and support is extended via phone, email and other online measures.

Kennel Link Screenshots

Kennel Link Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Boarding management

$50.00

per month

Plan includes:

Reports and Billing
Retail
Unlimited Customer and Pet Information

Daycare management

$50.00

per month

Plan includes:

Barcode Scanning Capability
Curbside Check-in & Out
Customer-Facing Kiosk
Integrated Credit Card Processing
Integrated Email
Integrated Gift Card Processing
Online Boarding Reservations & Payment
Petdetect Compatible
Reports and Billing
Retail

Grooming management

$50.00

flat rate, per month

Plan includes:

Barcode Scanning Capability
Curbside Check-in & Out
Customer-Facing Kiosk
Customized Breed List
Integrated Credit Card Processing
Integrated Email
Integrated Gift Card Processing
Online Boarding Reservations & Payment
Petdetect Compatible
Pet Profile

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Kennel Link Features

Popular features found in Pet Grooming
Billing & Invoicing
Confirmations/Reminders
Customer Database
Email Marketing
Mobile Grooming
Online Booking
Recurring Appointments
Service Catalog
Staff Management
More features of Kennel Link
Activity Dashboard
Alerts/Notifications
Animal Database
API
Appointment Management
Appointment Scheduling
Automatic Backup
Barcode/Ticket Scanning
Booking Management
Calendar Management
Client Management
Client Portal
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Management
Discount Management
Document Storage
Electronic Payments
Email Reminders
Facility Scheduling
Inventory Management
Multi-Location
Multiple User Accounts
Onboarding
Payment Processing
Personalization
Pet Birthday Tracking
Pet Grooming
Photo Management
Point of Sale (POS)
Receipt Management
Records Management
Recurring Tasks
Reminders
Scheduling
SMS Messaging
SMS Reminders
Task Scheduling
Third-Party Integrations
User Management
Vaccine Management

Kennel Link Integrations

Dropbox Business

QuickBooks Online Advanced

Kennel Link User Reviews

Overall Rating

4.7

Ratings Breakdown

81%

15%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.4

Lesley W.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed September 2023

Pampered Paws Looks mitex

Kennellink has never let us down.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellence, easy of use, commitment to our business is high on Kennellink mind.

Cons:

Kennellink is always the first to come out with new features and open to suggestions.

Reasons for choosing Kennel Link

Comment to our business, ease of transition

Reasons for switching to Kennel Link

Features offered and they personally transferred our 10 year client data base into their system.

Tom K.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed December 2019

PupTown, LLC likes it...

It has run flawless since inception.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was an easy conversion from a past program we had used. It is straight forward and presents things cleanly and professionally. I think I've called to get a few changes made and they were taken on in a positive manner. And, if I needed support I have always had a quick and understandable response. Previously we had a server based system. The cloud is failure free, fast and makes Kennel Link available on my phone too. Being able to go back and edit the account/billing screens is very helpful when a mistake in billing occurs.

Cons:

The main page user interface is a little clunky when you first start using the program. It would be nice to be allowed to hide certain selections to further streamline the home page. We do not use special services at all but it always shows up upon check-in. We'd like to make check-in and check-out as fast as possible. We have upwards of 60 dogs coming and going during peak morning and evening times ( 3 hr span each) which makes 1 transaction every 4 minutes.

Reasons for choosing Kennel Link

Easy to use, no fluff just straight forward operations, pricing was decent and it isn't really modular so you get what you need plus other options you choose not the supplier.

Reasons for switching to Kennel Link

The server crashed and then I found that the company went out of business. I evaluated multiple programs and Kennel Link came out ahead in many categories.

Vendor Response

Thank you for taking the time to review Kennel Link. I'm glad the system is working well for you and that our customer support team is meeting your expectations! We are currently working on a new customer interface that will hopefully make your experience with our software a better one. It should streamline functionality and give Kennel Link a more modern look. Wishing you the best, The Kennel Link Team

Replied December 2019

Bonnie B.

Verified reviewer

Veterinary

2-10 employees

Used unspecified for more than 2 years

Reviewed September 2023

Long time user

I just celebrated 20 years as owner of my kennel. The previous owner had been using Kennel Link and I kept it. Its a great program. When I ever need to change something or have a question, [sensitive content hidden] are extremely quick to respond.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like everything about Kennel Link. It is easy to use - which in my case is extremely important due to my lack of technical skills. It take no time for my staff to learn how to use it for reservations, selling products, looking up clients etc.Their customer service is absolutely wonderful.

Cons:

There is nothing I don't like about Kennel Link

Myrna J.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 12 months

Reviewed September 2023

Customer Service! Human Contact at the Ready!!!

Overall, excellent. Very happy but it is attributed to the customer service support element, without it, we would have sought other options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service support. Crucial in a culture of electronic communication. Speaking with a human. Valuable.

Cons:

Understanding reporting. Very well thought out for accounting benefit. However took me a minute and still trying to achieve proficiency.

Vendor Response

Thank you for reviewing Kennel Link. It’s always nice to see our customers are satisfied with our system! You are correct that great customer service is crucial. Without excellent customer service, we believe a business suffers. That’s why we try and exceed your expectations in response to your needs. Please do not hesitate to contact us any time! Wishing you the best, The Kennel Link Team

Replied December 2023

Gaby T.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Reviewed September 2023

KennelLink works great for us

I use Kennel in all aspects of the business... from making reservations to analyzing growth patterns over the years. I think it's a very easy to use, helpful and resourceful site that could use a facelift.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I've been using KennelLink since I opened our facility. Unfortunately I have nothing to compare it. Through the years, I have learned to use Kennel Link and have really enjoyed discovered some of the features that are not used everyday like Stats, Room usage, etc. It's wonderful for our daily use and fills all of our needs

Cons:

Being a visual person, my biggest desire for Kennel Link is for it to be more visually appealing. I know it's basically a database and it definitely looks like it, I just wish that it looked a bit more modern.

Dawn M.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed September 2023

Love Kennellink!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kennellink is the best online software that we have used. It's easy to maneuver and easy to learn. Everything is laid out perfectly!

Cons:

There are no cons that we have found. [sensitive content hidden] at Kennellink makes everything super simple and can fix anything you want fixed.

Vendor Response

Thank you for your review of Kennel Link. We are happy to hear that we are a great fit for your business! We have really tried to design an easy-to-use platform and glad that it’s working well. Please feel free to contact us any time with any questions you may have. Wishing you the best, The Kennel Link Team

Replied December 2023

Jeffrey W.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed September 2023

Kennel link is amazing

No issues the KL team is always willing to help when needdd

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and flexibility and the movement to go forward with new I developed.

Cons:

The training daycare is not separate from daycare

Megan D.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

User-friendly, great customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kennel Link is simple to use and easy for new employees to learn. The modules are well-thought out. The reports are easy to navigate and understand. Payments and pre-payments are straightforward.

Cons:

We wish there was a training module to go alongside boarding and daycare. The most difficult aspect was figuring out the check out system for daycare when clients did not purchase daycare cards.

Reasons for choosing Kennel Link

Demo option

Katie F.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed December 2019

Kennel Link Review

It is a great value for what you get. :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I enjoy most about Kennel Link is the ease of use. Everything is very self explanatory on the website. When I have new employees start working they are up to speed on and have a basic knowledge of what to do within an hour. I love that I can view everything at any time.

Cons:

I wish there was a way to block out specific times. Example: I am completely full with a dog LEAVING at 5pm but I have one ARRIVING at 8a. Kennel link will show that there is an available kennel when in fact it is not available til 5p and will let me book the kennel. Then we are overbooked. If there was a way to pop up that we are full until said time or some way to black out times so you know when you have a free kennel that would be amazing. Also, if there would be a mobile friendly site or app, that would be amazing. I use my Samsung for everything and it is very difficult to access Kennellink on that screen for a website.

Vendor Response

Thank you for taking the time to review Kennel Link. We are happy to hear that it is easy to use and meets your needs. Being web-based is one of our key selling points and we are glad that you enjoy this feature. We understand your concerns about overlapping reservations during check-in/check-out times. We will explore updating this process in future versions of Kennel Link. Wishing you the best, The Kennel Link Team

Replied December 2019

Jasmin M.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Great for booking

Kennel link was great for booking when booking Grooming appointments was all we needed. Once we expanded we needed more features to accommodate our Daycare, Training Classes, and ability to text Customers via the booking system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This booking system has all the things needed to create detailed customer profiles, as well as pet profiles, very easy to use, easy to book reservations. Nice Booking system with out all the bells and whistles, it's straight to the point.

Cons:

No live chat support No automated confirmations for Customers No customizable features

Vendor Response

Thank you for your review. I'm glad that our system works well for booking your grooming reservations. Although we don't have live chat support, we are available by phone and email 365 days a year. We are available to answer any questions you may have. We do offer automatic email reservation confirmations and also, with our optional texting feature, texts can be sent automatically when a reservation is made, as a reminder for an upcoming reservation, when a grooming appointment is completed, or to remind your customer of expiring vaccinations. You can also send out "Thank You" texts after a pet has checked out. The texting feature is very flexible and the messages are customizable. Also, we offer a daycare module where you can make reservations, track daycare packages, and check pets in and out. We would love to talk to you about how these features might help you in your day-to-day business. If you are interested, please give us a call. Wishing you the best, The Kennel Link Team

Replied May 2022

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