PetLinx 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if PetLinx is right for your organization?

Our Pet Grooming Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PetLinx

4.5

(94)

Pricing

Starting at $39.00 per month

About PetLinx

PetLinx is a kennel management software that helps businesses streamline processes related to invoice generation, service scheduling, boarding bookings, and customer credit tracking, among other operations. The record-keeping module allows staff members to build a customer database, track payment history, manage pet information, and monitor bookings.

PetLinx allows supervisors to send booking or vaccination reminders and pet birthday greetings via personalized email and SMS based messages. It enables administrators to create a staff member database with details, such as name, address, phone number, working hours, and daily pet management limits. Managers can generate reports to gain insights into business finances and overall performance. Additionally, the built-in calendar lets employees create color-coded bookings to identify pet check-ins and check-outs and overall occupancy rate.

PetLinx facilitates integration with Quickbooks, allowing businesses to manage accounting operations. It is available on a perpetual license and on monthly subscriptions. Support is extended via video tutorials, FAQs, email and phone.

PetLinx Screenshots

PetLinx Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Desktop

$39.00

flat rate, per month

Plan includes:

Bookings
Free Mobile App
Major Upgrades
Minor Updates
Pets
Unlimited Customers
Unlimited Support

Cloud Standard

$59.00

flat rate, per month

Plan includes:

Bookings
Free Mobile App
Major Upgrades
Minor Updates
Pets
Unlimited Customers
Unlimited Support

Cloud Multi-location

$80.00

flat rate, per month

Plan includes:

Bookings
Cloud-Based ( Windows
Free Mobile App
Internet Required
Mac
Major Upgrades
Minor Updates
One Module
Or Tablet)
Pets

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

PetLinx Features

Popular features found in Pet Grooming
Billing & Invoicing
Confirmations/Reminders
Customer Database
Email Marketing
Mobile Grooming
Online Booking
Recurring Appointments
Service Catalog
Staff Management
More features of PetLinx
Activity Tracking
Alerts/Notifications
Animal Database
Appointment Management
Appointment Scheduling
Automated Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Booking Management
Calendar Management
Client Management
Client Portal
Commission Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer History
Customer Management
Customizable Branding
Customizable Templates
Customization
Discount Management
Document Storage
Drag & Drop
Electronic Payments
Email Alerts
Email Reminders
Employee Management
Facility Scheduling
Inventory Management
Invoice Management
Mobile Access
Multi-Location
Multiple User Accounts
Onboarding
Payment Processing
Personalization
Pet Birthday Tracking
Pet Grooming
Photo Management
Point of Sale (POS)
Real-Time Reporting
Receipt Management
Records Management
Recurring Tasks
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Reports
Scheduling
Search/Filter
SMS Messaging
SMS Reminders
Third-Party Integrations
User Management
Vaccine Management

PetLinx Integrations

Gmail

Global Payments Integrated

PetLinx User Reviews

Overall Rating

4.5

Ratings Breakdown

61%

33%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.6

Functionality

4.4

Victoria S.

Verified reviewer

Veterinary

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed March 2019

Petlinx

Great! Excellent customer service and prompt attention to issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use! Love the way the screens are set up.

Cons:

When using the scroll wheel on the mouse in the boarding calendar it scrolls thru the days and not down on the screen thru our runs.

Michele Z.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Petlinx review

good

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

cost was cheaper then previously used software

Cons:

certain features for multiple groomers not available

Reasons for choosing PetLinx

cost

Reasons for switching to PetLinx

opened own business and cost was cheaper

Vendor Response

Thank you for your review Michele, feel free to reach out to us with more detail on the extra groomer features you're after. and we'll see if we can help :-)

Replied May 2022

Donna R.

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Petlinx software review

Modernization of bookkeeping with the grooming, able to keep accurate records of pets/owners. Overall extremely pleased.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the different modules taylored specifically suit my industry, which is pet grooming. It (the program) is highly customizable and has many reports that also can be modified to suit an indiviual business needs as well as integrate with your financial programs such as quickbooks. Customer service is outstanding.

Cons:

It is a little difficult or at least for me to modify some of the reports, if not comfortable with computer programs, but there are tutorials and support that is more than willing to walk someone through it.

GINGAT F.

Farming

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2016

Simple, stable and reliable !

We were looking for a simple but modern software for our boarding, we live in France and we found many sharewares, many outdated softwares that use old technology and without support. Then we tried PetLinx, we we're a little afraid to use an US program because US is not our main language but we were pleased to see that a French translation is provided. Installation is really easy and the software is updated regulary, really simple to use but powerfull, without fancy gadgets that may overload the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Updates, this software is updated regulary -Tech support is really fast and open to suggestions to improve the software -Really stable -Simple and fast to use, i can add a new client and reservation in less than 1mn -Report builder is powerfull -Full demo version available

Cons:

-French translation can be better (but useable) -The main view (calendar) may be more customisable (eg box1,box2 with blue background color, box3,box4 with green background color ..)

Vendor Response

Merci beaucoup Florent! We really appreciate your great review, and are glad you have found PetLinx to your liking. French is not our first language so please feel free to send through details to us of where the translation is not quite right, and we will get it fixed. Merci encore :-)

Replied June 2016

Rebecca V.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed May 2019

Functional pet hotel software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software makes my administration easier, especially for the accounting part. It saves time and money.

Cons:

I find the forms and documents very difficult to adjust and almost impossible to design yourself. Customized forms are very expensive for small businesses. I try to come by with the available forms, but they are often not optimal for my business. As I only use the pet hotel part there are frequent updates that are of no use to me and in that case the yearly fee for updates and service is quite expensive for the use I get out of it.

Vendor Response

Thank you for your review Rebecca! We're glad it's making a positive difference for your business. I believe you're referring to customizing the built-in reports, for which we supply a report editor. While it is a full-featured tool with a ton of features, to do common tasks like add/remove fields or change fonts or labels it is quite simple to do. We'll be happy to give you a quick training session on using it if you like? As you use the boarding module there will be some updates that only contain grooming or daycare related fixes. In these cases you can choose to not install these updates. Dank je :-)

Replied May 2019

JEFF M.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Pampered Puppies Review

Overall very good experience. Like the fact that you have the option of purchasing the software instead of being forced to have a monthly subscription.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the ease of making bookings, adding new clients, and adding their pets.

Cons:

It would be nice if there was a way to create an invoice or ticket for services or items purchased without having to create a boarding invoice. As it stands now it is difficult or impossible to modify an invoice after completion. We have clients pay at time of drop off. Sometimes after they have paid they may decide they want some of our extras or have forgotten to add something.

Vendor Response

Thanks for your review Jeff. You can use the "Retail Sales" section of an invoice to charge a customer without creating a booking. And we will soon be enhancing the invoicing system to relax the rules around modifying an existing invoice, to make it easier to adjust charges :-).

Replied March 2019

Cyndy W.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Daily Life

Been using this software for years. Its growing with our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to use, and fits into our business model. Without this software we would be back to a manual card system. The reports and daily lists are really great and help us to run our business smoothly. Integration with our accounts package is a definite plus.

Cons:

Customising reports especially for cross table information is difficult to do

Reasons for choosing PetLinx

I can intergrate with my accounting package

Vendor Response

Thank you for your great review Cyndy!

Replied May 2022

Gail M.

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

Petlinx AAA+++

I started using Petlinx 2 or 3 in 2008, after a rocky start due to my lack of knowledge of computers and how they work I found Petlinx staff to be most helpful and always fast to respond to my questions and problems. I have just upgraded to Petlinx 5 and couldn't be happier, Having Petlinx in my salon has made a huge difference to my workload with me being able to download reports for my accountant as well as day to day tasks, stocktake is much easier as well, I love it:)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, upgrades fix little things as the program evolves

Cons:

I would like to be able to delete or move a vendor or vet, for example if they close down or are no longer required into a seperate file so that the lists are showing currently used/needed entries

Vendor Response

Thanks very much for your great review Gail, we've appreciated having you as a customer all these years and trust we'll have many more! We've added you suggestion into our to-do list.

Replied September 2016

Stella V.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

PetLinx for Dog Groomers

PetLinx have saved me so much time on administration. It's very user friendly and if I travel, I simply make a back-up from my desktop computer and I can still book clients on my laptop. I won't use any other software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PetLinx is really easy to use. What I like most about this software is the fast variety of jobs I can do with it. It reschedules the appointment times to my customer's individual needs; I can enter as much information on each dog as I need to. It's truly a GREAT system and makes my admin so much better

Cons:

I cannot find anything that I don't like about this software.

Vendor Response

Thank you so much for your awesome review Stella!

Replied July 2019

Andrew P.

Verified reviewer

Civic & Social Organization

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed March 2019

Quality and Customer Service

PetLinx provides three versions of installation: stand-alone, networked or cloud. We required the network version to take care of our pet boarding facility. This product met those needs perfectly. I also cannot say enough about the quality, professional and courteous service we received during our evaluation, installation and customization of PetLinx. One of the few software products that we have purchased that met or exceeded all of our requirements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The quality of the software is most impressive and their customer service exceeded my expectations. The product was new to me and I needed a little help in doing the network install. They answered every question I had in a timely fashion and even arranged a screen sharing session to help with the install. I also had one particular item that I wanted on a report that I was customizing which required changes to the software in order to accommodate my needs and I was completely surprised at how fast those changes were done and made available in the next update of the software.

Cons:

At this point, I really don't have anything negative to say about the product.

Vendor Response

Thanks for your awesome review Andrew! We've been happy to help you get up and running and glad our system is making a positive impact in your facility.

Replied March 2019

Showing 1 - 10 of 94 Reviews

See All Reviews