--- title: "ProPet Software Reviews, Demo & Pricing - 2026" description: "Review of ProPet Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/pet-grooming/propet-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Pet Grooming Software](https://www.softwareadvice.com/pet-grooming/) / ProPet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/pet-grooming/propet-profile/reviews/)[Alternatives](https://www.softwareadvice.com/pet-grooming/propet-profile/alternatives/) # ProPet Review From $49.99/month Free trial 1 plan Wondering if ProPet is right for your organization? Our Pet Grooming Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ProPet 4.7 [(103)](https://www.softwareadvice.com/pet-grooming/propet-profile/reviews/) Pricing Starting at $49.99 per user per month ### About ProPet ProPet is a kennel management software that helps businesses streamline operations related to dog grooming, boarding, service scheduling, order processing and more. The pet and client manager module enables staff members to create customer profiles, generate online agreements, track vaccination requirements and collect emergency contact information. ProPet's boarding dashboard allows employees to handle check-ins, generate invoices, view daily reservation summary, manage cancellations, send automatic booking reminders and access pet-specific notes. The retail module allows front desk employees to create an online store, manage product inventory, track orders and accept online payments. Additionally, it provides a separate customer portal, which allows clients to upload pet details, book appointments and receive promotional offers and discounts. ProPet facilitates integration with several third-party solutions, such as MailChimp, Zapier, Twilio, and Stripe. It also provides Android and iOS mobile applications, which enables employees to handle operations remotely. It is available on monthly subscriptions and support is extended via FAQs, phone and email. Wondering if ProPet is right for your organization? Our Pet Grooming Software selection experts can help you in 15 minutes or less. ## ProPet User Interface ## Popular ProPet Alternatives Main Product ProPet 4.7 [(103)](https://www.softwareadvice.com/pet-grooming/propet-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.44Value for money - 4.70Customer support - 4.27Functionality Pricing Starting at $49.99 per month Get Price Alternative Product [Breeder Cloud Pro](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/) 4.6 [(79)](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/#reviews) Ratings Breakdown - 4.54Ease of use - 4.73Value for money - 4.51Customer support - 4.46Functionality Pricing Starting at $6.99 per month Get Price Alternative Product [KennelBooker](https://www.softwareadvice.com/kennel/kennelbooker-profile/) 4.6 [(77)](https://www.softwareadvice.com/kennel/kennelbooker-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.71Value for money - 4.76Customer support - 4.38Functionality Pricing Starting at $49.99 per month Get Price Alternative Product [BusyPaws](https://www.softwareadvice.com/kennel/busypaws-profile/) 4.7 [(80)](https://www.softwareadvice.com/kennel/busypaws-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.53Value for money - 4.71Customer support - 4.45Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Pet Manager](https://www.softwareadvice.com/kennel/pet-manager-profile/) 5.0 [(62)](https://www.softwareadvice.com/kennel/pet-manager-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.78Value for money - 4.92Customer support - 4.82Functionality Pricing Starting at A$50.00 per month Get Price Alternative Product [Paw Partner](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/) 4.8 [(61)](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.85Value for money - 4.92Customer support - 4.67Functionality Pricing Starting at $44.99 per month Get Price ## ProPet Pricing and Plans Starting price: $49.99 per month Free Trial Free Version Base Module $49.99 per user, per month Plan includes: - Account Setup Session - Email and Phone Support - Employee Training - One-Time Account Setup Fee - Unlimited Client and Customer Records - Unlimited Monthly Transactions Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ProPet Features - Popular features found in Pet Grooming Billing & Invoicing Confirmations/Reminders Customer Database Email Marketing Mobile Grooming Online Booking Recurring Appointments Service Catalog Staff Management - More features of ProPet Alerts/Notifications API Appointment Management Calendar Management Client Management Client Portal Credit Card Processing CRM Customer Accounts Customer Management Customer Portal Customization Discount Management Document Storage Drag & Drop Electronic Payments Email Management Email Templates Invoice Management Onboarding Payment Processing Pet Birthday Tracking Pet Grooming Photo Management Records Management Reminders Scheduling Third-Party Integrations ## ProPet Integrations Stripe Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review ## ProPet User Reviews ## ProPet customer ratings - Overall rating: 4.7/5 - Total reviews: 103 ### Rating distribution - 5 stars: 70 reviews (68%) - 4 stars: 30 reviews (29%) - 3 stars: 3 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.4/5 - Customer support: 4.7/5 - Functionality: 4.3/5 --- ### Propet works very well! - Overall rating: 5/5 - Reviewer: Tasley W. - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered I love it. they are adding a retail function at JUST the right time for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the customer service, ease of use and functionality. When we call and have a problem, they fix it quickly and efficiently. #### Cons It is still developing in certain features. --- ### Propet from a Person who is not techie - Overall rating: 5/5 - Reviewer: Debbie N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Knowing your pet's activity and health levels: ProPet’s sensors and tracking technology provide pet owners with an understanding of their pet’s activity, health, and behavior. Connecting with your pet: ProPet’s app allows pet owners to interact and communicate with their pet, as well as receive notifications when their pet’s activity levels change. identifying potential health issues: ProPet’s sensors and tracking technology can alert pet owners to changes in their pet’s health that may require further medical attention.BenefitsImproved pet health: ProPet’s sensors and tracking technology can help pet owners better understand their pet’s activity and health levels, allowing for more informed decisions about their pet’s health. Increased pet safety: The device and app can alert pet owners to changes in their pet’s activity levels, preventing dangerous situations or accidents. Improved pet tracking: ProPet allows pet owners to track their pet’s location, ensuring their pet stays safe and secure. Reduced pet anxiety: ProPet’s tracking technology also allows pet owners to monitor their pet’s activity levels, helping to reduce pet anxiety. Enhanced pet care: The device and app provide pet owners with detailed insights into their pet’s health, allowing for more personalized and tailored care. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros ProPet offers a comprehensive set of pet care services, including dog walking, pet sitting, overnight care, and more.They have an easy-to-use booking system and offer flexible scheduling options.ProPet provides an insurance policy that covers any damage or injury that may occur during pet care services.ProPet offers competitive pricing when compared to other similar services. #### Cons ProPet does not offer grooming services.They do not offer any discounts for multiple pet households.ProPet does not have a mobile app for customers to book services. --- ### Great but needs work - Overall rating: 3/5 - Reviewer: Amanda R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's great but a lot of the issues we have they just say They are working on it Things we have asked for 4+ years ago #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's really easy to use and to train people to use. Very straightforward and user friendly. Customers use it easily too #### Cons So much needs to be done - main complaint is customers book even if you are full We have to manually tell them we're full Causes confusing and overbooking --- ### We are a new boarding kennel and training facility. We love using this software. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software is easy to use, well thought out and it has lots of features. It helps us keep track of appointments, training, grooming, etc. Love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, customer service has been outstanding. In addition, they are working on upgrades and have used some of our requests to customize the experience. #### Cons There are still a few things in Beta, but they come out quickly and are well thought out and tested. #### Vendor response Thank you so much for your kind review! While we still have some modules in beta, we are always happy to take any feedback or suggestions to help us build the best module possible for our customers. Replied June 2018 --- ### ProPet - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Color codes that can easily be assigned to alert staff to characteristics of both animals and human customers. #### Cons I was unable to upload my own contract for customers to sign. Also, I emailed 3 times with questions and they were never returned, however the first phone call I made was returned within 24 hours and that was appreciated. #### Vendor response Hello! Thank you for your review. We do always do our best to reply to help emails and voicemails as quickly as possible. We do have the option to upload your own contract in the Settings. We would be happy to help with this! Replied October 2018 --- ### Should be the standard in vet care! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used other for less than 6 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have a vet friend who needed some help around the office and had recently switched to ProPet software. The staff at the office were super impressed with the software. They were able to move many of their existing tools onto the 'all-in-one' type software with ProPet. When I played around with it, I found it incredible well built with things where you wanted them to be. It didn't take long to become familiar with the layout and the location of the items you needed. The owner really like the ability to add modules as needed (ex. boarding/daycare). #### Cons I didn't get a chance to play around with the software enough to find my own con's, but the staff complained that moving from existing systems was tough as data elements were either not aligned or not present. Therefore it took them a while to update records, which in the long run is a good thing. --- ### Easy to set up and get started on - Overall rating: 4/5 - Reviewer: Ann T. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tracks all my revenue sources in one location for simple recording and reconciliation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Interface with QuickBooks online and with MailChimp; general ease of use; good reporting capabilities #### Cons Lack of ability to easily track inventory and different revenue streams in QuickBooks; disorganized retail module #### Vendor response Hi Anne, Thank you for taking time to give us feedback! As the retail module is still in beta, we take feedback and suggestions from our customers to build a module that best suits our customers. Replied June 2018 --- ### Perfect way to manage your pet business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive! Lots you can do with this app to make sure your business is running as smooth as possible! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very user friendly & helps keep scheduled super organized! Love how you can text/share pictures with clients right from the app, accept payments, manage daycare/boarding schedules & activities. Keeps great track of all the dogs you interact with & their health history! #### Cons I don't really have bad things to say about this app, sometimes it freezes & refunding customers is still an issue. --- ### Good but not perfect - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ProPet saves time and paper by providing a comprehensive all in one solution #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros great idea for software and helps mange and track kennel's daily activities. All in one solution for busy business owners. Helps save time and paper. #### Cons The software itself is not super friendly and easy to use. You have to contact customer care once or twice to get a grip on how to use all available features. --- ### Easy to set up and comprehensive - Overall rating: 5/5 - Reviewer: Cheryl R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer care and support has been excellent - always responsive to questions. The software is modern, easy to use, and will be great for our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to walking through the settings and set up your business needs. #### Cons Missing a couple of nice-to-have features but they are always adding more. #### Vendor response Hello Cheryl, Thanks for taking the time to review our software! We're always happy to help wherever we can. Replied October 2018 --- Showing 1 - 10 of 103 Reviews [See All Reviews](https://www.softwareadvice.com/pet-grooming/propet-profile/reviews/) ## ProPet Popular Comparisons [Breeder Cloud Pro vs ProPet](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/vs/propet/)[KennelBooker vs ProPet](https://www.softwareadvice.com/kennel/kennelbooker-profile/vs/propet/)[BusyPaws vs ProPet](https://www.softwareadvice.com/kennel/busypaws-profile/vs/propet/)[Pet Manager vs ProPet](https://www.softwareadvice.com/kennel/pet-manager-profile/vs/propet/)[Paw Partner vs ProPet](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/vs/propet/)[Gingr vs ProPet](https://www.softwareadvice.com/pet-grooming/gingr-profile/vs/propet/) [Compare All Alternatives](https://www.softwareadvice.com/pet-grooming/propet-profile/alternatives/) ## Other Top Recommended Pet Grooming Software [eTailPet](https://www.softwareadvice.com/retail/sellit-pos-profile/) **4.2** (13) Recently recommended **1** times [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) **4.8** (5771) Recently recommended **0** times [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) **4.7** (3671) Recently recommended **0** times [Fresha](https://www.softwareadvice.com/retail/shedul-profile/) **4.8** (1448) Recently recommended **0** times Stuck Between Options? 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