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Josh P.
Advisor, 7 years

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Updated January 14, 2026
Kisi vs Silvertrac Software: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$249.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
Security Management
4.50
Investigation Management
4.50
Badge Management
4.36
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Security Management
3.67
Access Controls/Permissions
3.33
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Integrations
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Pros / Cons
- Powerful group management and integration with systems including OfficeRnD should make it a great product.
- I reached out to Kisi directly to resolve the issue and they informed me that the plan I was on no longer exists and if I want to get my subscription active again, I'd need to be in one of the new tiers which START at 4 times more than we have been paying for years (for the same functionality, mind you). When explaining the situation to Kisi, how we paid for the year on time and any missed payments on Kisi's end we're between their own contractor and Kisi, not us the customer.
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- Would preferbto be able to add more color. .
- Terrible- they will not return emails, and their accounting/billing phone number goes straight to voicemail.
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Ease-of-Use
4.6/ 5
4.6/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad