bsport 2026: Benefits, Features & Pricing

I am very happy with Bsport! The platform has everything I need as a new spin studio in Europe. There is not much I would change about the platform besides a few bug fixes. Customer support is great and a big plus! The reporting features are nice & the marketing suite is a great option for just getting started with marketing automation.

Our experience with Bsport was awful. Look closely and you'll notice obviously fake positive reviews on their profiles, which already set off alarm bells. In our particular case after we requested cancellation, they continued charging my card and refused to process the cancellation until I paid amounts they claimed I owed. They use very aggressive and opaque billing tactics that felt designed to trap customers. Honestly avoid them if you care about clear billing and fair treatment. Check Glassdoor too. their lack of professionalism also shows in how they treat their own employees.

I can't fault the customer service, [sensitive content hidden] has been a life saver and made it all seem much more manageable. We were starting a new business and the previous platform we had decided on (Glofox) disappeared on us just as we were onboarding and launching. bsport really stepped up and helped us switch over to them, ensuring we had the support we needed at a crucial time. I think if it had been a normal situation and not such an emergency, we'd have had more time to learn the system but we had to learn as we were operating and this wouldn't have been possible without their exceptional customer service.

Overall, I’m very happy with bsport. It has significantly improved the way I handle admin and backend processes at my yoga studio. I only wish I had joined earlier. The support I’ve received – especially from my account manager – stands out and makes bsport a great choice for studio owners.

I have never written a negative review in my life, but I feel I must warn every small yoga studio owner: do not use Bsport. I switched from Eversports, attracted by Bsport’s many advertised features (like private bookings, which Eversports still lacks) and their competitive price. Unfortunately, this decision has brought nothing but financial loss and endless complications. I work with aggregators such as Urban Sports Club and ClassPass, and due to “technical issues” Bsport interrupted these integrations for several weeks, which caused a severe financial loss for my studio. The software itself is slow, unintuitive, and frustrating both for us on the backend and for customers on the frontend. Since switching to Bsport, I’ve received at least three times more customer complaints than before—about very basic functions like canceling a booking, stopping a subscription, or simply paying for a class. On top of this, I requested weekly payouts, but I haven’t received any payment in three weeks. I also asked to terminate the contract, but since it’s a one-year agreement, that may not be possible. Still, as a paying customer, I have the right to receive support—but the customer service team has simply gone silent for over a week, ignoring all my emails. If you want to run your business smoothly, avoid this company at all costs.

My overall experience with Bsport has been deeply frustrating and disappointing. I signed up in the hope of having a good booking system and improving the customer experience, but this turned into months of technical problems and daily frustrations. In particular, many of my customers were unable to make reservations for one type of event (birthdays), which defeats the whole purpose of using a reservation system. I sent numerous tickets with screenshots, tests I'd done and customer comments, but no solution was ever provided (for over 4 months). Support continued to deny that there was a real problem. I lost customers, money and a lot of time on the phone with some customers who bothered to call to book over the phone instead of giving up. Despite this, they continued to bill me monthly, even when I stopped using the platform. They also apply rigid 12-month contracts with no flexibility or loopholes, whether their platform works or not. I lost time, money and the trust of my customers because of their tool. Since switching, I haven't had a single problem. I would strongly advise any small business to look elsewhere.

Bsport is a great platform, very helpful to run a yoga studio, because every step from the registration to the booking is easy for the members, it gives a clear view of the bookings for the classes and has a lot of possibilities to manage the courses.

Overall I am very happy with my decision to move to Bsport. All the feedback from my members is positive, and their customer service is impeccable. I feel that in looking to the future, Bsport will help my little dance studio to grow, and I am very excited for that.

The app wasn’t even live yet, but multiple emails were already sent to my customers without my permission. This is very unprofessional. When I raised this issue, their response was dismissive, as if it didn’t matter. Since then, they seem to be focused only on collecting money and do not honor agreements, such as a promised compensation. They come across as very commercial and customer-unfriendly, hard to reach, and once they have the payment, they stop communicating. I would advise others to think carefully before working with Bsport.