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Microsoft Forms vs SurveyMonkey

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Updated February 17, 2026

Microsoft Forms vs SurveyMonkey: Which is best for you?

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Starting Price

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$30.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Survey Builder
4.62
Survey/Poll Management
4.61
Web Forms
4.58
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Multiple Question Types
4.73
Data Capture and Transfer
4.73
Real-Time Notifications
4.67
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Integrations
Microsoft Excel
Microsoft Excel
Microsoft Teams
Microsoft Teams
Microsoft Outlook
Microsoft Outlook
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Microsoft Excel
Microsoft Excel
Slack
Slack
Zapier
Zapier
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Pros / Cons
  • I use it for simple form collections because the design is slick, data export was fairly quick and it integrates with Microsoft excel for analysis
  • Some customisation options were limited, and advanced features felt basic, which made complex surveys harder to create effectively.
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  • It’s quick to get surveys up and running, offers clean analytics, and works well across teams. Despite a few technical and integration quirks, it remains my go-to survey solution due to its stability, affordability, and thoughtful design.
  • SurveyMonkey does not have built-in A/B testing, which would allow users to test different versions of a survey or compare different questions to see which performs better.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad