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SurePoint

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SurePoint 2026: Benefits, Features & Pricing

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  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

SurePoint
SurePoint
4.2
(10)

Pricing

Pricing available upon request

About SurePoint

SurePoint Technologies empowers mid-sized law firms with tools that elevate performance, strengthen operations, and drive sustainable growth. Designed for the unique needs of legal professionals, the SurePoint's Legal Suite unifies Practice, Finance, and Growth solutions into one seamless and scalable ecosystem—giving firms the visibility, intelligence, and control they need to lead confidently.

With integrated market intelligence, predictive insights, and real-time data, the SurePoint Legal Suite was developed to remove friction and empower leaders to make smarter, faster decisions.

SurePoint Screenshots

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SurePoint Pricing and Plans

Free Trial
Free Version

Enterprise

Pricing available upon request

No plan information available

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    SurePoint Features

    • Popular features found in Law Practice Management
      Calendar Management
      Client Portal
      Communication Management
      Contract/License Management
      CRM
      Document Generation
      Expense Tracking
      Mobile Access
      Reporting & Statistics
      Task Management
      Third-Party Integrations
      Trust Accounting
    • More features of SurePoint
      Access Controls/Permissions
      Accounting
      Accounting Integration
      Accounts Payable
      Accounts Receivable
      Activity Dashboard
      Activity Tracking
      Ad hoc Query
      Alerts/Notifications
      API
      Approval Process Control
      Audit Management
      Audit Trail
      Automatic Backup
      Automatic Billing
      Automatic Time Capture
      Bank Reconciliation
      Benchmarking
      Billable Items Tracking
      Billable & Non-Billable Hours
      Billing & Invoicing
      Billing Rate Management
      Budgeting/Forecasting
      Built-in Accounting
      Campaign Management
      Case Management
      Case Notes
      Client Management
      Collaboration Tools
      Compliance Management
      Conflict Management
      Contact Database
      Contact Management
      Credit Card Processing
      Customizable Fields
      Customizable Forms
      Customizable Reports
      Customizable Templates
      Dashboard
      Dashboard Creation
      Data Extraction
      Data Import/Export
      Data Transformation
      Data Visualization
      Deadline Management
      Docket Management
      Document Management
      Electronic Payments
      Email Management
      Email Marketing
      Email Templates
      Employee Scheduling
      Financial Management
      Financial Reporting
      Forecasting
      For Legal Professionals
      Forms Management
      Full Text Search
      Fund Accounting
      General Ledger
      Income & Balance Sheet
      Interaction Tracking
      Interactive Reports
      Invoice Processing
      Lead Capture
      Lead Generation
      Lead Management
      Legal Case Management
      Marketing Automation
      Matter Management
      Multi-Location
      Multiple Billing Rates
      Multiple Data Sources
      Payment Processing
      Performance Metrics
      Predictive Analytics
      Process/Workflow Automation
      Profitability Analysis
      Project Accounting
      Project Time Tracking
      Publishing/Sharing
      Real-Time Analytics
      Real-Time Data
      Real-Time Reporting
      Receipt Management
      Referral Tracking
      Reminders
      Reporting/Analytics
      Role-Based Permissions
      Search/Filter
      Segmentation
      Spend Management
      SSL Security
      Status Tracking
      Task Progress Tracking
      Task Scheduling
      Tax Management
      Time & Expense Tracking
      Timer
      Time Tracking
      Trend Analysis
      Visual Analytics
      Widgets
      Workflow Management

    SurePoint Integrations

    Filevine
    Filevine
    NetDocuments
    NetDocuments
    Microsoft Outlook
    Microsoft Outlook
    LawToolBox
    LawToolBox
    Mitratech HotDocs
    Mitratech HotDocs
    Firm Central Legal Calendaring
    Firm Central Legal Calendaring

    See all 15 integrations

    SurePoint User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    60%

    4

    20%

    3

    10%

    2

    0%

    1

    10%

    Secondary Ratings

    Ease of Use

    4.1

    Value for money

    4.1

    Customer support

    3.8

    Functionality

    4.1

    VR

    Verified
    Reviewer

    Law Practice

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2020

    Integrity and Flexibility - All in One

    5

    Immediately after installation in 2010, LMS began paying for itself giving our firm the ability to capture and report on time the very first month and every month since that day.

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    LMS software is a fully integrated, trustworthy, accounting solution for law firms. Accounting and timekeeper accesses are secure, dynamic and under the control of the administrator. Users in the front office and the back office are able to move from one task to the other seamlessly. Reporting is built to accommodate the needs of each firm.
    Cons:
    On-line training for new Client users would be helpful in the fast pace law office.

    Read More

    TR

    Ted R.

    Verified reviewer

    Law Practice

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2020

    Review by Ted

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    East of time entry. Ability for all users to see client status quickly and to find information on their teams productivity with a couple of simple clicks. Included all modules. Willingness to customize any process. Integration with or replacement of other products was done seamlessly making operating thru one portal a pleasure
    Cons:
    The training process they use is show one, teach one. It takes a couple of months to get thru all the processes and would be helpful (which means a bit more costly) to have more training for the 2 or 3 weeks following going live. The first few days were just catching up. After that, maybe some more relaxed training would help

    Reasons for choosing SurePoint

    It was the one which was truly cloud based. The onboard expense was a fraction of the other products that required both conversion costs and software purchase costs.

    Reasons for switching to SurePoint

    Product was dated and did not provide any way to download information easily to excel or other product.

    Read More

    JK

    Jenifer K.

    Verified reviewer

    Law Practice

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2024

    Do not waste your money

    1

    Horrible. They basically price gouged us to get OUR digital data download so we could move to another platform. Then sent it to us in an unusable antiquated format.

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    That the accounting and billing were in one program. Being able to choose if the bill was sent via email. Changes made to invoicing could be made by the attorney and sent back to billing to finalize. Making payments was easy.
    Cons:
    The customer help request took up to a week to answer, or got sent "to tech" where we would never get our problem resolved. To month end so we could run bills took 3 pages of notes we had to refer back to after 6 years of using the program. Getting any kind of accurate report was a chore. Just overall use of the program was not user friendly. Reversing payments took a call to the help center because it was that difficult. Basically anything that needed a change took a call to the help center the program was so difficult to use. This program is not recommended for smaller firms. Every aspect is department based, so if you have 1 or 2 people doing billing and admin it becomes to much.

    Reasons for choosing SurePoint

    Surepoint only showed us the front end of the program with fancy charts and graphs that actually did nothing. It was the backend program that was the brain and was incredibly difficult to use

    Reasons for switching to SurePoint

    To upgrade our software. We were told winvatage was going out of business

    Read More

    MS

    Mark S.

    Verified reviewer

    Law Practice

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2020

    MUS Review

    5

    Coming from outside the legal industry at the same time our firm implemented LMS, I liked the platform and was very pleased with its functionality.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    I like the Dashboards. As the CFO I need to have daily statistics on how the firm is doing. The Dashboards provide an easy way to have a quick snapshot. Also, the reporting module is a great tool to run reports.
    Cons:
    I feel some of the features in LMS 5 (the back office) could be improved. For example, journal entries, it would be nice to have a drop down menu for journal entries, AP and Cash Receipts versus going into the "Group" Function to perform these tasks.

    Reasons for choosing SurePoint

    Cost and some functionality.

    Reasons for switching to SurePoint

    The Rainmaker Platform was no longer going to be supported.

    Read More

    IM

    Israel M.

    Verified reviewer

    Law Practice

    51-200 employees

    Used weekly for less than 2 years

    Review source

    Reviewed April 2020

    Very pleased with product

    5

    Overall, it has been a nice addition of tools that we have implemented at Donahue Fitzgerald. From looking at client-matter information, to running conflicts and processing intakes, I am very pleased with the overall use of the the LMS system. In my 18 years of being in legal, Rippe / Surepoint got it right.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I oversee conflicts / intakes for the firm, so for me it was mostly about creating a seamless workflow environment that captured all the information, but that also allowed for all stakeholders during a conflict/intake to be looped into the process, our contacts at Surepoint/Rippe were able to do that and more.
    Cons:
    I have yet to experience anything that is challenging or complicated.

    Reasons for choosing SurePoint

    I suspect that our Finance Director felt this was the best overall product. Thank you.

    Reasons for switching to SurePoint

    Tabs / practicemaster was useless, dated and the worst product ever.

    Read More

    BN

    BARBARA N.

    Verified reviewer

    Legal Services

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2024

    SurePoint Review

    5

    My experience has been good. I have been able to learn this system and become proficient with it in a fairly short period of time.

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    I was able to learn this billing system rather quickly and find it very easy to glean information from the system. Entering time is quick and efficient within the system.
    Cons:
    Sometimes I cannot find contact information on a client but I feel this is due to the lack of information taken by the attorney doing the intake process.

    Read More

    PB

    Pamela B.

    Verified reviewer

    Law Practice

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed March 2024

    One of the better software programs

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    The ability to upload invoices and check status of them with ease. The up to date information that is generated.
    Cons:
    The customer service support. They do not take phone calls, everything is through email.

    Read More

    GP

    Gerry P.

    Verified reviewer

    Law Practice

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2020

    LMS review

    4

    We use the software primarily for accounting. We have specialized software for docketing and we a paperless and do not have a need for document management features outside of accounting documents such as AP

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I love LMS + and especially the dashboard and financial statement sections.
    Cons:
    It can be difficult to use and train others on in the Green Screen and LMS V modules. I think the software would be better served with a single web based interface.

    Reasons for choosing SurePoint

    I don't remember it was too long ago

    Reasons for switching to SurePoint

    Legal billing software became available

    Read More

    GB

    Gemma B.

    Verified reviewer

    Legal Services

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2023

    LMS Review

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    All functions in LMS+ especially client/matter inquiry and dashboard
    Cons:
    Unable to transfer a posted bill between matters.

    Reasons for switching to SurePoint

    Rainmaker software was discontinued.

    Read More

    VR

    Verified
    Reviewer

    Law Practice

    51-200 employees

    Used weekly for less than 12 months

    Review source

    Reviewed December 2018

    Rippe

    3

    seem to have help out user track there time better and less paper being printed.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    4
    Customer support
    2
    Functionality
    icon
    Pros:
    We have been able to eliminate 3 other systems into rippe
    Cons:
    I don't use this software often only to help trouble IE setting

    Read More

    Showing 1 - 10 of 10 Reviews

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