Gather 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Gather

4.9

(38)

Pricing

Pricing available upon request

About Gather

People are at the heart of what we do.

Gather is the funeral home software designed to help you start, sustain, and scale your funeral home business. Our cloud-based platform is designed (and consistently updated) to help you ultimately focus on what matters most: your families.

Our easy-to-navigate platform can be used from any device, provides simple collaborative tools for your families, and integrates with our funeral live streaming and funeral home website design solutions as well.

Gather Screenshots

Gather Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Gather Features

Features of Gather
Accounting Integration
Activity Dashboard
Appointment Management
Availability Indicator
Calendar Management
Case Management
Cemetery Management
Contract/License Management
Cost Estimating
Cremation Management
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Storage Management
Document Generation
Document Management
Document Storage
Donation Management
Electronic Signature
Financial Management
Financial Reporting
Forms Management
Inventory Management
Invoice Management
Invoice Processing
Merchandising
Multi-Location
Order Entry
Order Management
Pre-Need Management
Records Management
Scheduling
To-Do List

Gather User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.8

Functionality

4.7

Windy H.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 12 months

Reviewed August 2024

Love Gather, you will too!

It has been wonderful. Everyone I speak or chat with is pleasant, and they are always willing to help, even if what I am asking is silly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like having case information on all my devices, wherever I am. I also love the beauty of our webpages and how case information populates them automatically. We have entered our pre-needs and are working on integrating with Homesteaders, which is a bonus. It is so lovely to be at home and see the pre-need information; it saves trips to the office. I also love that Gather is constantly innovating and adding more features without raising costs.

Cons:

I wish I could add more than one video on the remember page. Sometimes, we have a Tukios tribute video and a video recording. I also do not like that the service times change according to time zone. This has tripped up several families, and I now have to add a note below the service information that states the service time and that it is Pacific time. It's just one more step, if the time just displayed as the time zone the service is in there would be a lot less confusion.

Vendor Response

Thank you so much for the kind review, Windy. We appreciate your response, and are happy to hear that your business has been more successful with Gather by your side. Your feedback will continue to help us continue improving our platform for years to come. We love working with you and your team!

Replied September 2024

Kathleen F.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 6 months

Reviewed August 2025

Gather Software Pre-Review

Overall, the team at Gather has been professional, respectful, extremely patient and extremely helpful. Gather provides not just brief answers but thoughtful explanations and detailed descriptions of various steps including videos when appropriate. Having the opportunity to use the system and be hands on long before we go live seems to be setting us up for success.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are not yet using the Gather product, but I am impressed with the set-up process that they have in place. It requires our involvement every step of the way and I am anticipating a smooth transition when our system is ready to go live. The team has been incredibly patient with us, accepting revisions and adjustments as each piece is put in place. I like that we get to 'test' each feature and each document and give feedback and ask for tweaks as we go along. The playbook is very helpful, providing a weekly check in of where we are in the process and what has been completed vs what steps are next. I am looking forward to our first team training to even more in-depth guidance.

Cons:

The themes for the website Memory pages seem a little cartoonish and there are not as many options as we are used to. The Workflows are taking some getting used to. It is quite different for us and feels a little awkward (we are not fully functional yet so have not actually used this in the manner it is intended).

Reasons for choosing Gather

Gather seemed to offer a product to cover all of our needs - website combined with the management system in one place minimizing data entry and simplifying our procedures.

Reasons for switching to Gather

Frontrunner was outdated and the company was being absorbed through a venture capital purchase. Support was becoming minimal to non-existent

Vendor Response

Hi Kathy, thank you for sharing such a thoughtful review! We’re so glad the setup process, playbook, and weekly check-ins have made things feel smooth and collaborative. It’s wonderful to hear you’ve found value in being hands-on before going live, and we can’t wait for your team training. We also appreciate your honest feedback on Memory Page themes and Workflows — our product team is always looking for ways to improve, and your input helps. We’re grateful you chose Gather and excited to support you every step of the way. We're excited to have you as part of the Gather family! Warmly, Chase @ Gather

Replied August 2025

Abby C.

Verified reviewer

Individual & Family Services

11-50 employees

Used daily for less than 6 months

Reviewed December 2025

Very Satisfied, Super Excited!

Each interaction we've had with our team has been not only upbeat and enjoyable, but also informative and productive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are in the process of switching over to Gather from another provider and the customer support we have received thus far has been incredible. We have an excellent team who are each on the ball and very communicative. The Gather platform itself has beautiful customization and is so easy to navigate. The online showroom is a favorite already. We are beyond excited to be fully integrated!

Cons:

No legitimate cons so far. They're continually growing and adding more options to the customization.

Reasons for choosing Gather

Gather is more user friendly. It's very intuitive, making it easy for employees to use.

Reasons for switching to Gather

Poor customer service, slow to respond, did not have a customer friendly interface nor did it offer much customization.

Vendor Response

Thank you so much for the kind review, Abby. We've loved working with your team!

Replied December 2025

Joyce A.

Verified reviewer

Individual & Family Services

11-50 employees

Used daily for less than 12 months

Reviewed September 2025

Excellent Customer Service

The Gather product is easy to use and has a lot of bells and whistles. The staff has been easy to work with.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

My customer support team is extraordinary. [sensitive content hidden] is exceptional. He takes what I am saying and understands what I mean. It is a rare talent and I value him greatly.

Cons:

I am not able to get a list of requested fixes and estimated completion dates. Because of this, I have to request a fix multiple times.

Reasons for switching to Gather

Needed a software that combined our invoices with our documentation.

Vendor Response

Thank you for your kind review, Joyce!

Replied September 2025

Angela A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Reviewed December 2025

Confidently Switching to Gather

My overall experience with Gather has been exceptional. After losing our old funeral software program, the team made the transition seamless. [sensitive content hidden] were incredibly responsive, supportive, and patient, helping me learn a new web-based program quickly and efficiently. Even as I continue learning, I feel confident knowing they’re just a call away. I highly recommend Gather to anyone considering a change.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Gather was the easy navigation of the program and the team’s helpful, patient support throughout the learning process.

Cons:

Learning to navigate and fully understand all the features of a new web based program took time, but the team’s support made it manageable.

Reasons for switching to Gather

I switched due to a non working old desktop version.

Vendor Response

We're elated to hear that you're enjoying Gather so far, Angela! Thank you for your kind feedback about our platform and onboarding process.

Replied December 2025

Michael E.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Reviewed March 2025

All in one software

Wonderful so far. Our families are much more interactive with our website since using Gather and we have had very positive feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gather is all encompassing. Before switching to Gather, I had roughly 5 or 6 vendors I was paying separately, whose tasks could all be done within Gather. I was greatly relieved to have everything under one roof. I had been looking for this solution for years. Their graphics and interface are easy to use and look great.

Cons:

The transition to new software is never fun, and that was hard, but Gather was with us every step of the way and guided us through it.

Reasons for choosing Gather

We believed that Gather was the best choice for integrating all of our tasks into one place and we were right. Also, the owner took the time to meet with us and explain his product and we found this highly comforting.

Reasons for switching to Gather

Needed a company that could do more. We wanted to go to one place for ALL of our case management needs.

Vendor Response

Michael, thank you so much for the review. We are elated to hear that your team has been enjoying the transition to Gather so far!

Replied March 2025

Cassie F.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Reviewed January 2025

Custom and Communicative

We love the product and are reassured that the product is customizable for us. We are glad we switched!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of access for the entire team, aids in communication through being able to check off tasks.

Cons:

Delays in response to questions through email. Phone team is great, but they also defer to your "team" through email or phone that can be hard to reach.

Reasons for choosing Gather

platform was prefered and team was more welcoming

Reasons for switching to Gather

connectivity to online backup and online platform.

Vendor Response

Hi Cassie! Thank you so much for your review and feedback. Our team takes it very seriously! We're happy to hear that you're enjoying the flexibility that Gather offers your team.

Replied January 2025

Robert P.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed May 2024

Very good & innovative program - Great Customer Service

Overall experience has been really great. Nice folks, customer service, updates....all really good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Technology, After care tasks, Family involvement

Cons:

It does take a little bit of time to get used to the newer format, but be patient and you will really come to appreciate the overall experience

Reasons for switching to Gather

Technology and various features at Gather seemed more suited to our needs

Vendor Response

Thank you Bob! We appreciate your review and love working with your team.

Replied June 2024

Rex B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed March 2024

Gather is Awesome!

Fantastic! It is easy to use, full of great features and family-focused!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love nearly every feature that I have encountered so far but some of my favorites include, single point of entry, the AI obituary assistant, and collaboration features.

Cons:

If there is something that I like least I suppose it would be that Gather does not interface with my answering service.

Reasons for choosing Gather

Ease of use, great features, ability to set ourselves apart from the competition by using your product.

Reasons for switching to Gather

The other software was complicated, out of date, and disappointing.

Vendor Response

Hi Rex, thank you for the kind review and the feedback. We are grateful and honored that we get to serve your business, team, and families! PS - stay tuned on the answering service integrations 😉

Replied March 2024

Verified

Reviewer

Individual & Family Services

2-10 employees

Used daily for less than 6 months

Reviewed July 2023

Excellent Company

The ease of use is absolutely wonderful. From entering the client's information to using the AI Obituary generator to posting online and the family then being able to go back and look at what people have uploaded.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gather is a wonderful company to work with. We had a deadline to meet for our website and we had been looking at other case management systems. They were able to accommodate us in a timely fashion and redo an antiquated homegrown website. We are still in the process of transitioning but the chat feature is wonderful for when you have a question but not want to email.

Cons:

At the time of this review, they are not connected to ASD and the firm we do our accounting with.

Reasons for choosing Gather

Ease of use.

Reasons for switching to Gather

We started with just the website then decided in the long-run it would be easier to do the case management system along with it for ease of use for personnel.

Vendor Response

Thank you so much for the kind review! We appreciate you :)

Replied July 2023

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