Flex 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Flex

4.0

(137)

Pricing

Starting at $435.00 per month

About Flex

Flex is a cloud-based rental and inventory management solution that helps businesses streamline rental, sales and operations processes. Flex offers various features such as inventory scanning, availability viewing, location tracking, labor scheduling, quoting and invoicing and more.

Flex Screenshots

Flex Pricing and Plans

Starting price: $435.00 per month

Free Trial

Free Version

Basic

$435.00

per feature, per month

No plan information available

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Flex Features

Popular features found in Rental
Accounting
Contract/License Management
Inspection Management
Late Fee Calculation
Multi-Location
Online Booking
Order Management
Rate Management
Recurring Rentals
Scheduling
More features of Flex
Activity Dashboard
Barcode/Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Client Management
Customer Database
Customizable Reports
Equipment Rental
Inventory Management
Maintenance Management
Maintenance Scheduling
Purchase Order Management
Quotes/Estimates
Rental Management
Reporting/Analytics
Reporting & Statistics
Search/Filter
Short/Long Term Rental
Third-Party Integrations
Website Integration

Flex Integrations

Google Calendar

QuickBooks Online Advanced

Flex User Reviews

Overall Rating

4.0

Ratings Breakdown

34%

41%

20%

Secondary Ratings

Ease of Use

3.6

Value for money

4.1

Customer support

4.0

Functionality

3.9

Robert H.

Verified reviewer

Events Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

A GREAT Rental Platform for the right company

I've been on FLEX for over 7 years. Growing from 4 users and a Single location to Multi-Warehouse and 40 users. Compared to other platforms I have used it is the easiest/cleanest.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Previously 4

Functionality

Previously 3

Pros:

VERY user friendly interface / design. Great Cloud based platform. Easy to use from Quote to Billing.

Cons:

The backbone is difficult to navigate/manage for the standard administrator.

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed December 2017

Very "functional", but not very practical.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The greatest strength of Flex is also it's greatest weakness - it is very customizable, and you can set up many aspects in specific ways tailored to your company's workflow. I do appreciate that the software can be set up to store all sorts of data points and pull reports on many of those. We currently do not use the full functionality of Flex because every aspect of business that relies on this software takes more time than necessary.

Cons:

As of November 2017, the user interface is still Flash-based, meaning it is extremely slow to use. The more items added to a document (quote/contract), the slower it gets both on the account side and warehouse side. Technically, Flex is capable of doing a lot, but every aspect of business that operates in Flex (i.e. quoting, inventory management, purchase orders) takes longer than necessary, resulting in inefficiency overall.

Vendor Response

Hi There! We apologize you're not 100% satisfied with our product. Here at Flex, we work really hard to create a product that brings value to every aspect of your business. That being said, since we're such a robust piece of software, it does take some customization and training. We would be more than happy to offer you some training so you can make better use of Flex. If you can please email us to training@flexrentalsolutions.com. Also, we're working hard to launch Flex5, more info here: flexrentalsolutions.com/flex5/ The tablet version is already in beta, let me know if you'd like try it out. Thanks for your review!

Replied April 2018

Verified

Reviewer

Events Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Inventory Software Flex Rental Solutions, better than some others

I've never had to deal with customer service, so that means serious issues have never come up in my over two years working with this software. Flex is a very usable inventory solution, just could use some fine tuning with more input from end users.

Ratings Breakdown

Ease of use

Previously 3

Functionality

Previously 4

Pros:

-Easy to learn -Cloud based -Easy to edit quantities in Pull sheets -The ability to enter data in numerous data fields -The ability to change warehouse locations easily

Cons:

-Flash based design occasionally freezes up -Search function could use fine tuning -Some functions of Flex not used -Doesn't allow scanning an item directly into next order with prompts -Hard to fix input mistakes without roundabout solutions

Verified

Reviewer

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Overall positive, very in depth software that takes getting used to.

Puts pretty much everything I need on a day to day basis in one place

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to track inventory, sales, customers, and costs. Support has also been great and quick to respond with solutions or to look into problems. The user support forum is also filled with people willing to help.

Cons:

Runs on flash and is hosted in the cloud so the software runs pretty slowly. They are currently working towards HMTL5 but it's still slow. There are other specific functionality flaws that I hope will be addressed with the new release but they are very specific and only relevant to someone currently working with the software day to day.

Verified

Reviewer

Events Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Solid solution for AV rental companies

Great overall solution for AV rental companies with multiple locations/warehouses. Full service for lifecycle of a project (from quotation to invoicing/ shipping)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flex takes a bit of time to get used to it (the interface), but once you familiarize yourself with daily workflow, it's features and functionality are pretty exceptional for rental AV companies. Smooth flow between quote creation, confirmation, packing list and invoicing between team members.

Cons:

Their mobile support for a few years was poor (only an iPad application). More recently, an iPhone iOS version has become available which is very useful.

Heath M.

Verified reviewer

Events Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Makes inventory tracking easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very customizable, and user friendly. You can change almost everything from layouts, icons, scanning sounds.

Cons:

This being flashed based limits it's usability somewhat for mobile use. (I know that is changing in V5)

Marco D.

Verified reviewer

Events Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

Very useful, but a learning curve

inventory management, repair documentation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Works great and user interface is pretty good. It can be intimidating to figure out all the menus and options

Cons:

the user manual is ok. Doesnt really help out other than give the basics. I wish there was a more general work flow provided. There is a million different ways to do one thing and it isnt the easiest to figure that out

Jason K.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed April 2018

somewhat good. development needs to happen

We were able to quickly click around and get items into the system. it took some time to figure out the best way but we moved to another software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, was very intuitive.. i like the way it operates and how your able just to click and go.

Cons:

software needs work still. in some views the categories and gear available were not correct. it made it hard to trust the numbers

Tina S.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

It's very user friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used Rentalworks for years, and I have to say I like Flex better. Everything is very easy to get to and edit.

Cons:

Freezes and takes forever to load sometimes. Would love an updated mobile app as well, as that also shuts down spontaneously sometimes.

Adam M.

Verified reviewer

Events Services

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed April 2018

Very high value solution for rental and staging companies

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very customizable and user friendly. New employees are able to be working in the program within the first days of training.

Cons:

CRM is not as full featured as a full CRM system. WE have not explored the financial intergrations possible in the system.

Vendor Response

Adam, thank you for taking the time to tell people about your experience with Flex. We're glad you're finding our software customizable and user friendly.

Replied April 2018

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