Qualified 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Qualified

5.0

(4)

Pricing

Pricing available upon request

About Qualified

Qualified is a live chat, conversational AI, and chatbot solution that helps businesses with capturing and qualifying leads. The main features of Qualified include automated responses, query suggestions, automated routing, lead qualification, customizable branding, and proactive chat.

Businesses can benefit from Qualified’s website intelligence feature, which shows users who is visiting their site, what the status of the lead is, and any relevant notes. The platform also helps with building a customized chatbot with scripts and rules for the chatbot to follow in conversations.

Qualified subscriptions are offered on a monthly basis and support is provided via chat.

Qualified Screenshots

Qualified Pricing and Plans

Starting price: $2,500.00

Free Trial

Free Version

Basic

$2,500.00

per feature

No plan information available

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Qualified Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Qualified
AI Copilot
AI/Machine Learning
Automated Responses
Automated Routing
Chatbot
Code-free Development
Contextual Guidance
CRM
Customer Experience Management
Customizable Branding
For Sales/Marketing
Intent Recognition
Lead Capture
Lead Qualification
Live Chat
Marketing Automation
Natural Language Processing
Pipeline Management
Proactive Chat
Process/Workflow Automation
Query Suggestions
Sentiment Analysis

Qualified Integrations

ZoomInfo Sales

Demandbase One

HubSpot CRM

Marketo Engage

Salesforce Marketing Cloud Account Engagement

Salesforce Sales Cloud

See all 9 integrations

Qualified User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.8

Have you used Qualified and would like to share your experience with others?

Verified

Reviewer

Computer Software

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Amazing tech!

I have absolutely loved qualified to be able to see who is on our site and converse with them

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Qualified is AMAZING for chatting with people on our site

Cons:

Routing can sometimes be a little weird with Qualified

Ileana G.

Verified reviewer

Management Consulting

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2023

Great experience implementing this B2B chatbot

Qualified chatbot is all about speed to lead, our BDA can have relevant conversations and set up relevant meetings, the visitors bypass the forms and can reach out a live person to answer their questions about the help they need with projects.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dedicated customer success rep who helped us with the implementation and further in optimizing the bot. Support is more than excellent, really fast to chat and receive the help we need.

Cons:

Admin features need to be improved, identify more of the unknown visitors (fix the integration with Zoominfo or other relevant databases), we'd love a better interface for experiences

Reasons for choosing Qualified

Qualified offered better support throughout the length of the contract as well as tailored solution to our needs

Joseph G.

Verified reviewer

Computer Software

201-500 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

So Far So Great!

It's early days but I can really see the value in Qualified. It allows us to track how our site performs and is interacted with and it surfaces the most relevant leads on our site. It also allows us to proactively tackle a lot of different personas and experiences that we want to offer on our site.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Qualified appears to be an incredibly powerful tool. It allows our salespeople to jump in when key accounts visit our site and it integrates well with our ABM, CRM, and Sales data. We can also design a lot of chat experience and data handling workflows to try and generate more business or at least orchestrate smarter marketing plays.Their implementation process is also very thorough, professional, and friendly.

Cons:

It can be a bit overwhelming because of all of the options in front of you. And because of that, getting started can require a bedding in period where you need to learn to establish processes and avoid common mistakes.

Reasons for switching to Qualified

Features and performance

Joao A.

Verified reviewer

Computer Software

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed January 2023

One of the best web chats you can get