Fusion 2026: Benefits, Features & Pricing

We have been a customer of Innosoft Fusion since 2013, and have been extremely happy with the Suite of Software for Campus Recreation, having watched it develop and improve with each release. As a tier 1 University with 40000 students, we have about 6000 daily access events at 4 separate facilities. In addition we have up to 500 unique Program Registrations, 700 Equipment Issue transactions and dozens of in-person or online membership renewals. We have an average of 100 daily visits to our web portal viewing program offerings, and during the late Spring this increases to 1000 unique visits for Swim Lesson registration. Innosoft Fusion handles the traffic seamlessly, and the user experience is such that there is little need for Rec Center IT support. During this time we have also developed a close relationship with Innosoft, such that we consider ourselves a partner in each other's success.

Overall, Fusion has been excellent for Missouri State University. I attended their first Fusion Summit which was a wealth of information. It has been easy to learn, easy to train others and the user manuals are easy to get to for general questions. Did I mention the support staff was great?

As a Recreation Management Software Fusion offer more than most competitors. The registration and portal are easy for members and staff alike. I would like to see the facility side of things flushed out to make the functionality more robust. The customer service side of things is great - quick responses to concerns to try to sort out the true problems.

I am able to easily access reports in a timely fashion. The software allows me to use more time on other job responsibility and less on crunching numbers to obtain reporting information.

FUSION is a dedicated company that continues to grow but not out price university recreation budgets. With their current leadership, they should stay at the top of the ladder with the best rec software and campus solutions.

Fusion, in my opinion, is the engine that runs our services drives our services here at URec. Through my time in a management role, I've been able to work with each of our department heads to find a way in which we can use Fusion to improve their efficiency and provide an excellent quality of service to our members.

Our business processes fit most of the software solution, there are some minor issues that hopefully will be integrated in future releases, the development team seems to listen to what the customer base wants and needs to run our operations

Until recently they have often been dismissive of issues that we have raised.... but not that they are starting to be able to replicate the issues on their side they are working more cooperatively. There are still many outstanding tickets, but I am hopeful that they will all be addressed in due time.

Great experience.