Fusion 2026: Benefits, Features & Pricing

Wondering if Fusion is right for your organization?

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
User Reviews

Overview

Fusion

4.4

(34)

Pricing

Starting at CA$0.01 per year

About Fusion

Fusion helps businesses create and manage a database of contacts. It allows users to keep track of all their contacts met via conferences, seminars, and other events as well as organize them by company, industry, or location.

Using Fusion, teams can quickly find contact information such as names, email addresses, phone numbers, physical addresses, social media accounts and more according to requirements. The solution provides a suite of CRM, ERP, and financial modules with tools for marketing automation and sales forecasting.

Wondering if Fusion is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

Fusion User Interface

Popular Fusion Alternatives

Main Product

Fusion

4.4

(34)

Ratings Breakdown

4.24Ease of use
4.13Value for money
4.35Customer support
3.76Functionality

Pricing

Starting at CA$0.01 per year

Get Price

Alternative Product

Daxko Operations

4.5

(165)

Ratings Breakdown

4.48Ease of use
4.39Value for money
4.50Customer support
4.36Functionality

Pricing

Available upon request

Get Price

Alternative Product

AllBooked by Skedda

4.8

(69)

Ratings Breakdown

4.83Ease of use
4.31Value for money
4.94Customer support
4.43Functionality

Pricing

Available upon request

Get Price

Alternative Product

Dash

4.2

(31)

Ratings Breakdown

4.03Ease of use
4.20Value for money
4.59Customer support
3.94Functionality

Pricing

Available upon request

Get Price

Alternative Product

in2

4.5

(37)

Ratings Breakdown

4.38Ease of use
4.29Value for money
4.57Customer support
4.35Functionality

Pricing

Starting at $85.00 per month

Get Price

Alternative Product

EZFacility

4.4

(128)

Ratings Breakdown

4.25Ease of use
4.21Value for money
4.65Customer support
4.26Functionality

Pricing

Starting at $99.00 per month

Get Price

Fusion Pricing and Plans

Starting price: CA$0.01 per year

Free Trial

Free Version

Basic

CA$0.01

per user, per year

No plan information available

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Fusion Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of Fusion
Activity Management
Billing & Invoicing
Booking Management
Calendar Management
Check-in/Check-out
Class Scheduling
Contract/License Management
CRM
Email Templates
Equipment Tracking
Facility Management
Facility Scheduling
Family Memberships
Information Hub
Inventory Tracking
League/Team Management
Marketing Automation
Membership Management
Mobile App
Rental Management
Reporting & Statistics
Scheduling
Self Service Portal
Website Integration

Fusion User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

35%

15%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.4

Functionality

3.8

Verified

Reviewer

Higher Education

Used daily for less than 6 months

Review source

Reviewed February 2018

Very pleased with the capabilities and ease of this product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user-friendly dashboard and the extensive capabilities of the program RE marketing, membership, and customer service.

Cons:

There were a few updates needed and the company indicated that they are waiting for enough people to request the changes rather than implementing them proactively.

Nina F.

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

I <3 Innosoft Fusion

Innosoft Fusion has helped our department to achieve a level of excellence than any other software solution could. I have full confidence that this software will continue to be the top-of-the-line solution for years to come. Innosoft has helped me to create a system for measuring impact/reach of marketing campaigns, provide regular communication to members, provide an excellent service experience (Sales, Facility Access, Registrations), and has continued to inspire us to keep pushing boundaries as we evolve with the field of Recreation. I love this company, I value the Innosoft team and I would recommend Innosoft Fusion to everyone (And I do!).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that this software is dedicated to the success of recreation programs. The Development team, Client Success specialists, Education team and Executive Team are consistently working towards providing a solution which meets the needs of and continues to grow with the ever-evolving field of collegiate recreation. Innosoft Fusion is the BEST software on the market, bar none! It's user friendly, versatile and has helped us further our mission with ease.

Cons:

I have worked with Innosoft Fusion very closely for the past two years. During that time, I have developed a phenomenal working relationship with the team. They work diligently to ensure all users and clients are heard, creating new features and functionalities to help better their solution. I would love to see a quicker turnaround on new features. However, both development and Client Success Specialists have always been transparent about what is feasible given their release schedule.

Erica F.

Higher Education

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Fusion

Overall, Fusion meets the majority of our facility, program and service needs as a department.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the quick customer support and friendly education specialists. It is nice that the staff comes from campus recreation.

Cons:

We have had several times where our website and client have been down for hours which has negatively affected our services and programs!

Kristen B.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Fusion ECU

Fusion has been great to work with. They are always very helpful and eager to help find a solution to problems we run in to. Can't wait for the new release to come out and for us to launch the FusionGO app next month.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fusion is a very easy software to learn for both customers and staff. Their customer support is top-notch and always super quick to respond and resolve issues. They also have an Ideas Portal where customers can submit ideas and vote on ones for future implementation. I like that they actually take these ideas into consideration because they have already planned to implement several of the ideas that received the most votes from customers. They also have a very informative online manual that shows screenshots and step-by-step instructions on most aspects of the software.

Cons:

Fusion lacks a few features we wish it had such as a Charge to Account payment option, deposit for summer camps, ability to check in participants for programs by offering (not just schedule), and ability to attach waivers to multi-visit passes and lockers. I will say that they are working on the deposit feature, however it won't be ready until this summer after camp registrations have already started. I also wish there was a way to do discounts on line for things like a member registering their child for a certain number of weeks without us having to do it on the back-end manually.

Rebecca C.

Verified reviewer

Recreational Facilities and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Easy and adaptable with excellent support.

It truly is an enterprise system, a one stop shop for not only us as administrators for memberships, programs, services, and data but also a single log in for our members to engage with our department. From implementation and updates, to meeting our ever changing needs Innosoft has been responsive every step of the way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for both administrators and customers. We call this our enterprise system as it does almost everything for us. This makes locker clean out a breeze. But most importantly the quick response time provided by the support staff when there is an issue is fantastic. Even as the company grows they have not compromised on this area and it is greatly appreciated.

Cons:

The areas for us that still need work are Group Fitness, Scheduling, and Reports. They are working on all of these. One size fits all reporting works for some reports but each user has different requirements in regards to data. Group Fitness bulk class scheduling with individual class sign ups, and tracking no shows is highly desirable. Different methods for scheduling bulk scheduling one type of class for multiple days throughout the semester at different times with editing.

Ben S.

Recreational Facilities and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Best Membership Management Software

Overall, the innosoft staff are unbelievably nice, competent, and passionate about what they do. They get back to me quickly within minor or major issue which is always comforting. Fusion has made our operations so much better than they have ever have been at WashU and is worth the investment. We have really enjoyed incorporating Fusion into our daily operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is by far the most user friendly software for membership management for collegiate recreation. The interface is very appealing which makes educating student/part-time staff easier than other products I've used in the past. I've also found that the staff are extremely helpful and patient in helping work out just about any issue I've encountered. Compared to the other options, Fusion is much greater.

Cons:

While I understand each individual school has different needs from the Fusion software, I wish it was a little more customizable on some very minor things within the sales page. When there are buttons that we don't use (like Parking permits for example) I would like to be able to take off this button so our staff doesn't get confused. I would also like to be able to provide prompts for my sales team during certain transactions without having those prompts be public on the website. This could also be something that is fixable, but I'm not sure how to make that happen just yet.

Joy P.

Verified reviewer

Higher Education

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Penguin Feedback

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use by all stakeholders.. student staff as well as the diverse group of professional staff on our CR team. I appreciate that the company is listening to it's users and takes our suggestions and needs in to consideration when rolling out new features. They own up to mistakes and try to correct as soon as possible. They have a great team and are willing to work with the users.

Cons:

As they experienced some growing pains and staff changes, customer service was impacted but the company owned up to it and worked through the challenges. I am still not clear on how or when the update of the Portal ( CR store) takes place at each school. I wish there was a better system for this .

Sara M.

Higher Education

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Good for improving Access Management

What it does, it does well. It is one of the better options in the industry, particularly if you're looking to improve access management, membership sales, locker rentals, or pro-shop sales and inventory. There are real limitations to other functionality, especially for certain programs and generating reports. Their development timeline is really slow. Their customer service reps are nice and are quick to answer simple questions, but can be slow to handle more complex issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is great for access management, membership and pro-shop sales, and guest/alumni card printing. It is an improvement on any of our previous systems.

Cons:

While Fusion is great at certain functionalities, there are limitations and it is not all encompassing for recreation, as we had initially hoped. Some areas do not function well enough for us to change over from other systems, so it hasn't allowed us to fully streamline our processes.

Verified

Reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Fusion from my point of view

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This software allows us to put multiple program areas into one place. We use the it for class registration, communications, equipment issue, inventory, facility reservations, and more.

Cons:

When issues arise its often a out of your hands as a user. Most issues have to be corrected with the aid of product support.

Robin Y.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Fusion