1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Service Dispatch Software

/

ATOM

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
Reviews

ATOM 2026: Benefits, Features & Pricing

Wondering if ATOM is right for your organization?

Our Service Dispatch Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

ATOM
ATOM
4.8
(40)

Pricing

Starting at €390.00 per month

About ATOM

ATOM Mobility is a white-label mobile app platform for transportation and shared mobility operators. It is designed to help operators meet regulatory requirements, increase fleet utilization and efficiency, reduce operating costs, and provide better customer service.

ATOM Mobility allows users to generate detailed reports to gain insights into vehicle maintenance records, allowing operators to monitor their vehicles’ health and avoid breakdowns.

ATOM Screenshots

0
0
1
2
3

ATOM Pricing and Plans

Starting price: €390.00 per month
Free Trial
Free Version

Basic

390.00

usage based, per month

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    ATOM Features

    • Popular features found in Service Dispatch
      Accounting Integration
      Billing & Invoicing
      Calendar Management
      GPS
      Job Management
      Mobile Access
      Quotes/Estimates
      Real-Time Data
      Real-Time Updates
      Routing
      Service History
      Work Order Management
    • More features of ATOM
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Alerts/Escalation
      Alerts/Notifications
      Automated Scheduling
      Billing Rate Management
      Booking Management
      Check-in/Check-out
      Client Portal
      Commenting/Notes
      Communication Management
      Contract/License Management
      Corporate Accounts
      Credit Card Processing
      Customer Database
      Customer History
      Customer Management
      Customizable Forms
      Customizable Reports
      Data Import/Export
      Delivery Tracking
      Digital Signature
      Dispatch Management
      Document Management
      Electronic Payments
      Electronic Signature
      Email Marketing
      Employee Management
      Fines Management
      Fleet Management
      Fuel Management
      Geographic Maps
      Geolocation
      Historical Reporting
      ID Scanning
      Invoice Management
      Job Tracking
      Location Tracking
      Maintenance Scheduling
      Mileage Tracking
      Mobile Alerts
      Mobile App
      Monitoring
      Multi-Language
      Online Booking
      Online Payments
      Order Management
      Order Tracking
      Payment Processing
      Performance Metrics
      Promotions Management
      Rate Tables
      Real-Time Monitoring
      Real-Time Notifications
      Reminders
      Reporting & Statistics
      Reservations Management
      Route History
      Route Management
      Route Optimization
      Scheduling
      Self Service Portal
      Status Tracking
      Task Management
      Task Scheduling
      Technician Management
      Third-Party Integrations
      Transportation Management
      Vehicle Damage Tracking
      Vehicle Tracking

    ATOM User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    78%

    4

    20%

    3

    3%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.6

    Customer support

    4.9

    Functionality

    4.5

    Piotr's profile

    Piotr B.

    Verified reviewer

    Translation and Localization

    2-10 employees

    Used daily for less than 12 months

    Reviewed December 2021

    Very good service for resonable price

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    - easy and fast deployment and onboarding process - good contact and customer support - state of art technology in mobile and dashboard apps - very good SLA - frequest deployments, improvements, new features
    Cons:
    - arduous vehicle onboarding process, - scant private fleet menagement, - different fleets in one system management share a lot of global settings, lack of customization, - environment closed to integrations (it is hard to deploy custom mobile app, integrate in house software),

    Read More

    VR

    Verified
    Reviewer

    Computer Networking

    11-50 employees

    Used daily for less than 12 months

    Reviewed August 2025

    “Great Partnership with the ATOM Team”

    5

    My overall experience with ATOM has been excellent. The platform made the launch process easy, operations have been smooth, and working with the team has been both professional and enjoyable.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    What I liked most about ATOM is its ease of use and the excellent customer support. It has truly been a pleasure working with the ATOM team, who are always responsive and professional.
    Cons:
    What I liked least about ATOM is that it’s missing some data analytics features. For example, insights on where and when customers open the app, how often they use it, whether they opened the app but didn’t take a scooter, and usage patterns by time of day. Having these analytics would make the platform even stronger. The ability to place pins on the map to support marketing initiatives and enhance customer engagement.

    Reasons for switching to ATOM

    Total control of the platform and due to the lack of reliable support with our previous provider, which ATOM has fully delivered on.

    Read More

    RC

    Roberto C.

    Verified reviewer

    Leisure, Travel & Tourism

    2-10 employees

    Used daily for less than 6 months

    Reviewed February 2023

    Good, but nothing else

    3

    Just good, but improvable

    Ratings Breakdown

    3
    Ease of use
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    The customer support without any doubt, they are fast and resolutive
    Cons:
    Not easy to get new features or improvements; many information missing, many limitations in the features

    Read More

    AK

    Andreas K.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for more than 2 years

    Reviewed August 2025

    Atom feedback

    4

    The platform is reliable, user-friendly, and provides useful tools and insights to support daily operations. Support team is responsive and quick to address any questions or issues. It feels as Atom is investing more on the modules of rental over sharing, probably driven by the introduction of autonomous vehicles. While there are areas where the cost structure could better reflect the needs of different vehicle types, Atom remains a strong solution.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Friendly and intuitive UI (both front and backend), the clear and detailed documentation, and the fact that it works reliably around 99% of the time. I also appreciate the built-in KPIs and analytics, which make it easier to monitor performance without needing extra integrations.
    Cons:
    The ongoing costs are quite high compared to the features offered. The pricing model also favors smaller vehicles like kick scooters over larger ones such as e-mopeds, even though connectivity and data storage needs are IoT-related rather than vehicle-specific, creating bariers for operators of larger vehicles to scale.

    Reasons for choosing ATOM

    Atom turned out to be more affordable with similar features

    Read More

    DC

    Dan C.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2024

    DUCK + ATOM

    5

    Atom has been a reliable partner to us for 3 seasons now, and we have enjoyed working with them all along.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Great functionality, powerful tools for sharing and great option of expanding into other transport related businesses. There is always a person that you can talk to and address your needs which is also great.
    Cons:
    For me there is a little less customisation than I would prefer.

    Reasons for switching to ATOM

    Not happy with features and interface of the user app

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    10000+ employees

    Used daily for less than 12 months

    Review source

    Reviewed June 2020

    Swiss knife for UI develoers

    5

    Used Atom to make angular projects i.e. editing HTML, CSS, TS files. Its multiple shortcuts a make it easier to code.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    There is huge amount of libraries and additional plugins available to make it easier to use and customize the IDE according to your personal needs
    Cons:
    Feels a little unpolished at sometimes. The updates are fixing it every patch.

    Reasons for choosing ATOM

    Mostly because I already have been using ATOM at personal level from l a long time

    Read More

    HH

    Hristo H.

    Verified reviewer

    Automotive

    201-500 employees

    Used daily for less than 2 years

    Reviewed August 2025

    it can always be better

    4

    At the moment we are satisfied with what we have. We manage to work and manage processes well with the opportunities provided, but there is always room for improvement.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    I like Atom because of what they offer and how flexible they are to your needs. There are many different options that contribute to a good workflow.
    Cons:
    There are functionalities that can be added, but it is almost always for an additional fee. It would be nice if they were a little more flexible in this regard.

    Read More

    AM

    Adrian M.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for more than 2 years

    Reviewed September 2025

    Reliable Partner with Great Support and Continuous Improvements

    5

    We have been a customer for 4 years, remain very satisfied, and highly value the productive and trustworthy collaboration.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    What I like most about ATOM is the fast and helpful customer support, which always responds quickly. Both the user app and the dashboard perform excellently, making daily use smooth and efficient. When issues or bugs arise, the team reacts promptly and provides solutions without delay. In addition, ATOM regularly delivers updates with useful new features that add real value.
    Cons:
    In the past, during a larger development project, we experienced issues with feature deadlines – there is still room for improvement here.

    Read More

    VK

    Vasil K.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2024

    Ahmazing APP

    5

    Thye alwais help wit my questions and solutions, they are verry polite team. Amazing app, and verry eazy to work!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Eazy way to use, very flaxible app. The dasboard work perfect, a lot differnet solution to make progres eazy to use for owner and costumers! The best thing that you can rented and the price is the best.
    Cons:
    Everithing is top, there is noting for me like to be least. We use app for two ears already and is the best at market!

    Read More

    ks

    konstantinos s.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2024

    "Great Platform for Easy and Efficient Mobility Management"

    5

    My overall experience with ATOM Mobility has been very positive. The platform is easy to use, reliable, and flexible, which makes managing our mobility services much simpler. The support team is always responsive and helpful whenever we have questions. It’s a great solution for our needs, and the continuous upgrades has definitely improved how we run our operations.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    the flexibility and ease of use. The software is highly customizable, allowing us to tailor it to our specific needs, Additionally, the real-time data and analytics are extremely helpful for optimizing our service and enhancing the customer experience. last but not least they are have very helpfull and fast support
    Cons:
    i will come back when i find something negative

    Read More

    Showing 1 - 10 of 40 Reviews

    Popular ATOM Alternatives

    Main Product
    ATOM

    ATOM

    4.8
    (40)

    Ratings Breakdown

    • 4.83Ease of use
    • 4.57Value for money
    • 4.90Customer support
    • 4.53Functionality

    Pricing

    Starting at €390.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.54Ease of use
    • 4.57Value for money
    • 4.75Customer support
    • 4.56Functionality

    Pricing

    Starting at $24.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.49Ease of use
    • 4.24Value for money
    • 4.21Customer support
    • 4.39Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.80Ease of use
    • 4.72Value for money
    • 4.94Customer support
    • 4.56Functionality

    Pricing

    Starting at $490.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.42Ease of use
    • 4.21Value for money
    • 4.40Customer support
    • 4.39Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.66Ease of use
    • 4.50Value for money
    • 4.68Customer support
    • 4.54Functionality

    Pricing

    Starting at $40.00 per month

    Get Price

    ATOM Popular Comparisons

    Other Top Recommended Service Dispatch Software

    AllyPro
    AllyPro

    0.0 (0)

    Recently recommended 6 times

    FieldPulse
    FieldPulse

    4.6 (375)

    Recently recommended 4 times

    FieldAware
    FieldAware

    3.4 (66)

    Recently recommended 3 times

    Housecall Pro
    Housecall Pro

    4.7 (2736)

    Recently recommended 2 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare ATOM with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice