Fusion 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Fusion

4.3

(708)

Pricing

Starting at $49.00 per month

About Fusion

Fusion by Ensora Health is a leading all‑in‑one EHR built specifically for occupational, physical, and speech therapists. Designed around the unique needs of pediatric practices, Fusion brings your entire workflow together in one place. From scheduling and patient charts to billing, documentation, and payments, it streamlines day‑to‑day operations so you can spend less time on administrative work and more time supporting stronger client outcomes.

And, with AI‑enabled documentation tools, Fusion helps you complete notes in minutes -not hours. Pediatric‑focused goal banks, customizable templates, and integrated workflows give your team the efficiency and insight needed to run a thriving multidisciplinary clinic.

Sign up for a free demo today to find out how you can spend less time doing paperwork and more time with client outcomes.

Fusion Screenshots

Fusion Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Essentials

$49.00

per user, per month

No plan information available

Advanced

$159.00

per user, per month

No plan information available

Premier

$189.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

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Fusion Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Fusion
Access Controls/Permissions
Alerts/Notifications
Appointment Management
Assessment Management
Audit Trail
Availability Management
Billing & Invoicing
Calendar Management
Care Plan Management
Charting
Chat/Messaging
Claims Scrubbing
Compliance Management
Confirmations/Reminders
Credit Card Processing
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Documentation Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Reminders
EMR/EHR
Exercise Library
File Sharing
For Occupational Therapists
For Physical Therapy
For Speech Therapists
Goal Setting/Tracking
Healthcare Compliance
HIPAA Compliant
Historical Reporting
Insurance Eligibility Verification
Insurance Management
Invoice Management
Live Chat
Medical History Records
Mobile Access
Mobile Alerts
Multi-Location
Onsite Registration
Patient Intake
Patient Management
Patient Records Management
Practice Management
Progress Notes
Progress Reports
Progress Tracking
Records Management
Reminders
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduling
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
SOAP notes
Task Management
Task Scheduling
Telemedicine
Template Management
Treatment Planning
Workflow Management

Fusion User Reviews

Overall Rating

4.3

Ratings Breakdown

47%

42%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.3

Functionality

4.2

Darien B.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Highly recommend.

I love Fusion. It is so easy to use and well organized. The documentation layout as well as client chart layout is so easy to navigate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fusion is really easy to navigate and offers so many different features that make documentation and EMR so easy to use. It’s very well organized.

Cons:

I wish there was a way to “lock” case notes so others cannot delete or alter a person’s note. I also wish there was differentiation in an appt list between make up and regular appts. A “late cancel” option would be nice as well.

Anonymous Reviewer

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Great system for multi-discipline practice

I enjoy it much more than previous EMR softwares used. It felt like it took at least 6-9 months to feel confident in using fusion but now that we have been using it for about a year and a half everything seems to run very smoothly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy the scheduling capabilities. We provide both speech and OT, it is nice how the services are separated. I like being able to use a patient portal for intake forms and the patients access to the portal. I like the reminders for authorizations and reports. Resubmitting claims is significantly easier than other EMRs and I really like the automatic accepted/rejected/denied feature, it is a very big time saver.

Cons:

I do not like that you cannot customize the appointment reminder messages, although it looks like this is a pending feature. The billing tab can be confusing at times, I wish that payments could link directly to a service.

Reasons for switching to Fusion

It was not the most user friendly for multi discipline practices

Yael S.

Verified reviewer

E-Learning

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2020

Fusion

Previously 2

It was great! I like the way billing is so easy and organized.

Ratings Breakdown

Ease of use

Functionality

Previously 2

Pros:

I love the calendar feature which allows you to put in each appointment and then once you check in, the automatic note it creates to hep with billing.

Cons:

There were quite a few times when there are multiple patients at a time when I didnt see that one or two students werent checked in. Then the note wasnt generated and it was only noted later that some appointments werent billed for.

ALEC M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

DOES THE JOB. COULD USE A PRODUCT OWNER ON SPECIFIC PIECES.

GOOD PRODUCT. WORTH THE MONEY FOR THERAPISTS. NOT WORTH THE MONEY FOR SUPPORT STAFF AT $60/USER

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

THE COMBINATION OF DIFFERENT TOOLS IN ONE APPLICATION.

Cons:

SOME OF THE TOOLS DO THE JOB, BUT COULD BE MUCH MORE ROBUST. THE INTAKE FORMS FOR EXAMPLE. THEY ARE A NICE FEATURE TO HAVE, BUT ARE VERY BASIC WHEN COMPARED TO PRACTICEQ'S INTAKE PRODUCT. THE TEXT REMINDERS ARE GOOD TO HAVE, BUT SINCE YOU CAN'T SEE RESPONSES FROM CLIENTS, IT ALLOWS FOR A LOT OF CUSTOMER RELATION ISSUES.

Reasons for choosing Fusion

COST/TIME TO IMPLEMENT IN COMPARISON WITH RAINTREE

Reasons for switching to Fusion

PROMISE OF SEAMLESS VISIT-CLAIM-PAYMENT PROCESS

Tracey S.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Best pediatric software out there

Overall, I think Fusion is the best pediatric practice management software out there. I would recommend it to any pediatric practice; however, I'd caution them to be prepared to problem-solve on your own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fusion is an all-in-one practice management system. Overall, it is intuitive and user-friendly, with a fairly deep "knowledge base" for accessing information about product features and updates. The reports or "Insights" feature can be a very robust addition to anyone's practice. I like that it is pediatric therapy-specific.

Cons:

While the "new" Insights offers the user added flexibility for reporting, it is not for the faint of heart, in that it can be a little difficult in some cases to generate the information needed. In some cases, I am not able to generate practice information I am seeking. To that end, I also find that Fusions customer support has decreased over the 9-ish years our practice has used the system. In the past, it was relatively easy to obtain support; currently, I am unable to obtain answers to our inquiries. It has been made more difficult to connect with Fusion Support.

Reasons for choosing Fusion

Offered the best options for a pediatric practice

Trisha P.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Worth the headache, but just barely.

Like all EMRs it is a necessary evil when dealing with providing therapies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It gets the job done and gives a decent summary of our financials.

Cons:

That it doesn't sync with Microsoft Office calendars and that it doesn't link with WebABA or WebABA's billing software. It creates an additional nightmare for our office having to run two EMRs and two billing platforms through two different brokerages. It would be best if Fusion would just add in ABA billing. Also, the recent cost increase announced doesn't coincide with any fabulous improvements we have seen on the user side.

Reasons for choosing Fusion

Pricing was lower in Fusion and the SOAP notes were better for OT. Regretting that now that we have ABA and are needing to have two different EMR's that cannot integrate even though we were told otherwise when signing up.

Reasons for switching to Fusion

We switched to Fusion over three years ago.

Whitney P.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2025

Fusion, Poor Customer Service and No Way Off This Ride.

DO NOT RECOMMEND THIS SOFTWARE. The add on costs alone make it just as expensive as other platforms that don’t have those add on fees. In addition, auto renewals that can’t be avoided unless you give a full 90 days notice is absolutely insane, especially when I have 60 days but since it’s not 90 I’m told I need to pay for an entire additional year which is crazy because I didn’t get a new contract when they switched from Fusion to Fusion by Therapy Brands nor when they raised my monthly rate so I’m really just fed up at this point

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fusion was a decent platform that made billing and documentation relatively easy. I had to set up a large portion of it to be the way that worked best for my clinic, but overall the set up was decent. Honestly it was a great product UNTIL Therapy Brands took it over.

Cons:

DO NOT USE THIS SOFTWARE. So many things are add on costs/per usage cost on a system that is already pricey, especially for solo/smaller practices. On top of that, customer support is slow if existent at all. I had an issue with the intake forms flat out not being sent to or usable by my clients families (this is an add on cost to use so I paid for something that didn’t work) and was told basically to “just resend it, thanks for reaching out, we’ve now closed this case” as if 1. I hadn’t already attempted to re-send and 2. Like that was the only possible fix and they’d done their due diligence with that advice for a service I WAS PAYING EXTRA FOR NOT WORKING. At no point was refunding or compensating offered. And to top it all off, we pay monthly when we signed on to use fusion at no point were we told our contract would auto renew or that we would be locked into a whole additional year if we didn’t provide written notice 90 DAYS IN ADVANCE OF THE AUTO-RENEWAL DATE and now they’re claiming we will need to pay for an entire year of service because we notified them only 60 Days ahead of the switch instead of 90 days.

Reasons for choosing Fusion

More administrative controls and customizability

Staci M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Life Changing!

It's been great. We've got several users and very few complaints. Its very user friendly! I do wish I knew more on how to pull reports because i'm sure we could use it to be more efficient in other ways, I'm just not that familiar with how to pull them so I don't use it that often.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The convenience and organization of finding/searching for clients.

Cons:

It was hard to get used to in the beginning but once I got used to it, it was actually so much nicer than what we used to use. The only thing I sometimes find difficult to remember is adding cases so our therapists can bill. I didn't have to do that before so it's something I often forget.

Reasons for switching to Fusion

Looking for something new and more user friendly.

Marissa P.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Good but not great

The customer support is usually helpful. The cost is affordable. It's not as robust as other EMR's, but those other systems cost significantly more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The cost is good for the features. I like the fact that you can see the actual claim to make changes if needed. I like the authorization reminders. I like the automatic email reminders. I like different colors on the schedule for different types of appointments.

Cons:

There are not enough reminders. For example, we have created a separate spreadsheet to track POC signatures. There is the prescription reminder but that is different than a POC signature. We like the waitlist feature but we created another spreadsheet so we could hold more information than what is on the fusion waitlist. We put notes when we call and offer appointments so we can see at a glance that they have been offered appointments. We used to use the intake paperwork feature but many families could not figure it out. They would end up sending us blank paperwork. It would be nice from a patient standpoint to be able to fill out paperwork and hit 'submit' and not have to upload/download and then send back to fusion.

Reasons for switching to Fusion

It was the owner's decision. I liked TheraOffice support better (I had a specific person assigned to our clinic that would help so I built a relationship with her). I believe they weren't happy with the documentation aspect, and also the claims are easier to submit with fusion.

Janice B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Good product for streamline work

Overall, I have been happy with Fusion compared to other products. I find it more efficient than previous systems, but I think it could be more user-friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Streamlines goals, documents, and daily notes, simplifying data collection and analysis. I love the way the forms look after completion, including when the graphs are included. I like the ability to build a goal bank and use quick phrases.

Cons:

I wish the items could be edited and modified by the user, even for organization purposes (e.g. organizing the goal bank). It is also difficult for employees to access and see options for the goals and quick phrases (there is no communicating box that shows this pre-made information). I wish Fusion followed Med B documentation guidelines, including allowing managers to make certain fields required to ensure compliance.

Reasons for switching to Fusion

Simple Practice did not communicate between goals, SOAP, and progress notes, making my documentation time-consuming. Having to cut and paste information also resulted in more errors.

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