Canopy 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Canopy

4.6

(9)

Pricing

Pricing available upon request

About Canopy

Canopy is a seamless remote device management solution that offers a user-friendly interface that doesn't require a technical degree to navigate. By integrating with trusted tools like Splashtop, Canopy grants users on-demand remote access, giving them the full visibility and control over their devices.

Canopy Screenshots

Canopy Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starter

Pricing available upon request

Plan includes:

1. Centralized Health Visibility 2. Basic Health KPIs 3. Basic Device Management Actions

Advanced

Pricing available upon request

Plan includes:

Everything in Starter and... Customized Health KPIs Workflow Automations Developer Tools

Premier

Pricing available upon request

No plan information available

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Canopy Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of Canopy
Activity Dashboard
Alerts/Notifications
API
Asset Tracking
Configuration Management
Connectivity Management
Dashboard
Data Visualization
Device Management
Endpoint Management
Event Logs
Event Triggered Actions
For MSPs
IT Reporting
Monitoring
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Remote Monitoring & Management
Reporting/Analytics
Role-Based Permissions
Security Management
Software Management
Third-Party Integrations
Workflow Management

Canopy Integrations

ServiceNow

Twilio

Canopy User Reviews

Overall Rating

4.6

Ratings Breakdown

56%

44%

Secondary Ratings

Ease of Use

4.0

Value for money

4.2

Customer support

4.2

Functionality

4.6

Miles W.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used monthly for more than 2 years

Reviewed September 2023

API Integration Made Easy

For my job role, the experience with Canopy and Banyan Hills has been positive and insightful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am on the deployment and end user support side of the Canopy product. It integrates with our software to provide real-time and historical monitoring data for various customers. The setup is fairly seamless for our particular case.

Cons:

At times, the API integration leads us wondering whether data inconsistencies or outages are on our end (with the customer PC) or on data not being received or the server down on Banyan's end. Thankfully, the team at Banyan is responsive and great to work with.

Reasons for switching to Canopy

The custom dashboard we moved from was limited and required a lot of internal upkeep.

Vendor Response

Miles, We're delighted to see your positive feedback on Canopy's API integration and the ease it brings to remotely monitoring, managing, and supporting electronic manufacturing devices. It's great to know our real-time and historical monitoring data capabilities are aligning well with your needs and that you've found the setup process to be seamless. We understand the challenges that can arise with API data inconsistencies. Our team is committed to providing responsive support and we're glad that our service has been a positive aspect of experience with Canopy. Thank you for sharing the reasons for your switch to Canopy and the benefits it has brought to your work. We appreciate your recommendation and look forward to continuing our successful partnership. Warm regards, The Canopy Team

Replied November 2023

Jonothan W.

Verified reviewer

Medical Devices

51-200 employees

Used weekly for more than 2 years

Reviewed October 2023

Very useful tool, highlyl recommended

I've really enjoyed dealing with [sensitive content hidden]. The entire team is fantastic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to see specific information about our machines is very convenient. We are very happy with our ability to see our machines in real time and communicate issues to our customers.

Cons:

The interface is a bit slow, due to the amount of data captured and stored. Trying to find information within our syslog is painful.

Reasons for choosing Canopy

The features were exactly what we needed.

Vendor Response

Jonathan, thank you for your enthusiastic review and recommendation! It's fantastic to know that Canopy is providing the specific, real-time machine health insights that your healthcare IoT device business needs. We're delighted that our remote monitoring and management features align perfectly with your needs. Also, it's great to hear that your interactions with our Support and Customer Success Teams have been so positive. We value your trust and support over the years and look forward to continuing to serve you. Warmest regards, The Canopy Team

Replied November 2023

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used weekly for less than 2 years

Reviewed October 2023

User aspect

Much better used to run slow but now it’s smooth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to get most of the information from one site

Cons:

It’s can be confusing when trying to filter for a device and or a url. It’s under separate tabs

Vendor Response

Thank you for your review and for highlighting Canopy's centralized information access. We're glad to hear the performance improvements have made your experience smoother. Your feedback on the filtering process is invaluable as we are always focused on making it more intuitive. We appreciate your continued use and look forward to further enhancing your experience! Best wishes, The Canopy Team

Replied November 2023

Steve B.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

Rules based AML reporting

Canopy was very easy to work with throughout the scoping and configuration process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Canopy's ability to ingest large batched of data and apply business rules is unparalleled among industry AML providers who tend to focus only on real-time transaction monitoring.

Cons:

The integration was seamless. No issues.

Vendor Response

Steve, We're honored to receive your review and a perfect score across every aspect of our product. It's particularly rewarding to hear that Canopy's data ingestion and flexible integration capabilities are working for you. Thank you for trusting Canopy's RMM platform to support your devices, and we look forward to our continued collaboration. Warm regards, The Canopy Team

Replied November 2023

Rita C.

Verified reviewer

Financial Services

501-1000 employees

Used daily for less than 12 months

Reviewed October 2023

Canopy Review

My Overall experience has been good - I haven't done a lot with the help desk option but plan on using the support desk more often

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The GUI Interface and ease of navigation on Dashboard

Cons:

Finding the different options to select on the Dashboard when configuring

Reasons for choosing Canopy

Canopy was chosen by management because of the overall support of IoT devices. The IoT Automation feature- The Dashboards flexibility- The reporting features

Vendor Response

Thank you for the 5 star review of the Canopy RMM platform! We're delighted that our user-friendly dashboard and the automated task workflows hit the mark for you. We appreciate your feedback on initial configuration and setup —it's a priority for us and we have some upcoming enhancements for release in our pipeline. Here's to a continued great experience with Canopy! Warm regards, The Canopy Team

Replied November 2023

Bhavin C.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used monthly for less than 6 months

Reviewed October 2023

Very well architected software that does the job!

Ratings Breakdown

Ease of use

Functionality

Pros:

Allow to track devices, nicely integrated where device communication can be monitored.Allow to perform minor updates to those devices easily.

Cons:

The log search mechanism is very slow. Amount of log could be a contributing factor but still the system should be designed to search the log easily (how search enginees have large amount of data but thier search is super fast).

Vendor Response

Thank you, Bhavin, for your valuable review and high rating. It's wonderful to know that Canopy's device tracking capabilities and smooth integration are meeting your needs effectively, and that you're finding device software updates to be a breeze. We hear your feedback on the log search speed and are actively working to enhance this feature for faster and more efficient searches. Your insights are crucial to our ongoing efforts to improve. We're grateful for your recommendation of our RMM platform and are here to ensure Canopy continues to serve your business effectively. Best regards, The Canopy Team

Replied November 2023

Calvin F.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for less than 12 months

Reviewed October 2023

Leaf

Ratings Breakdown

Ease of use

Functionality

Pros:

Leaf-enabled units are communicating properly on Canopy.

Cons:

Need to wait 5-10 seconds for the enable/disable leaf command prompt to appear via Linux.

Vendor Response

Calvin, Thank you for the excellent review and for sharing your positive experience using Canopy as an RMM tool for Linux-based device deployments. We're pleased to hear that your units are communicating effectively into our RMM platform. It's great to know that Canopy's compatibility with Linux is serving you well, despite the slight wait time for command prompts. We're continually working to streamline every interaction, and your feedback is vital in this process. Thank you for choosing Canopy and for your 5-star recommendation! Best regards, The Canopy Team

Replied November 2023

Janet W.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for less than 2 years

Reviewed October 2023

Canopy Review

I enjoy Canopy and it is working well for us.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like Canopy as I can see the health and status of our machines in real time.

Cons:

The website is sometimes confusing to find the infomartion you need easily.

Vendor Response

Janet, Thank you for sharing your thoughts on Canopy. We're delighted that our RMM solution provides you with clear, real-time insights into your devices' health, aiding in efficient device management and minimizing downtime. Your feedback is very helpful, and we're constantly looking for ways to simplify navigation to ensure key information is at your fingertips. We're so pleased that Canopy is working well for you and your technical network and device operations team. Warm regards, The Canopy Team

Replied November 2023

Mike S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used monthly for less than 12 months

Reviewed October 2023

First Review of Canopy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent remote diagnostic & repair tool

Cons:

Even though the product is very useful remote diagnostic tool is not so user friendly.

Vendor Response

Thank you for your five-star review! We're thrilled to hear that you find Canopy an excellent RMM tool for remote diagnostics and remote repairs. We're committed to delivering top-notch solutions and your positive experience motivates us to keep improving. Thanks for choosing Canopy! Best, The Canopy Team

Replied November 2023

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