Interact 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Interact is right for your organization?

Our Employee Engagement Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Interact

4.6

(41)

Pricing

Starting at $0.01 per month

About Interact

An organization’s people are its greatest asset and its biggest investment. For employees to be productive and authentic in a changing world, they want to feel connected to an enterprise’s values, to their colleagues, and to the resources they need.

In short, they want an outstanding employee experience.

Interact delivers this for over 1,000 organizations and millions of global employees through an award-winning employee experience platform that boosts productivity and drives engagement.

Through enterprise-grade intranet software and decades of expertise, we provide Fortune 500, FTSE 250, and globally recognized brands such as Levi's, Domino’s, Teva Pharmaceuticals, and Sony PlayStation, with a powerful way to raise their employee experience and communicate with all employees, no matter where they are.

Having served multinational organizations with complex requirements for over a decade, we will work closely with you to ensure your success from planning through to launch and beyond.

Our intranet platform is a branded, unified digital home for your organization. Key features include:

Multichannel distribution options that improve the reach and relevancy of c...

Interact Screenshots

Interact Pricing and Plans

Starting price: $0.01 per month

Free Trial

Free Version

Basic

$0.01

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Interact Features

Popular features found in Employee Engagement
360 Degree Feedback
Benchmarking
Communication Management
Employee Recognition
Engagement Tracking
Gamification
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
More features of Interact
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity/News Feed
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Badge Management
Blogs
Calendar Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Configurable Workflow
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discussions/Forums
Document Management
Document Storage
Drag & Drop
Email Management
Employee Communities
Employee Database
Employee Directory
Employee Engagement
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Event Calendar
File Management
File Sharing
Forms Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
@mentions
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Language
Newsletter Management
Personalization
Policy Management
Private Network
Real-Time Chat
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Search/Filter
Single Sign On
Social Media Integration
Social Sharing
SSL Security
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Third-Party Integrations
Version Control
Wiki
Workflow Management

Interact Integrations

Dropbox Business

Trello

Google Workspace

Workday Talent Management

Jira

Google Drive

See all 24 integrations

Interact User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

27%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.5

Functionality

4.4

Sara G.

Verified reviewer

Research

1001-5000 employees

Used daily for more than 2 years

Reviewed July 2022

Smart, adaptive and reliable software

Highly positive experience - would recommend as a one-stop shop solution for a modern, intuitive and well-designed employee experience platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great design features and layout options - attractive and easy to use. Excellent aftersales support, training and customer care. Product updates are regular and relevant. Analytics tools are useful and easy to digest.

Cons:

It takes a bit of getting used to at first but once users / authors are trained, for the most part the software is intuitive and easy to use.

Johanna K.

Verified reviewer

Staffing and Recruiting

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Pretty Good for the Price

The Interact tool has been pretty great for our employees from the beginning. While it's not necessarily the top tier in terms of functionality, it's exactly where it needs to be for the cost for smaller organizations. Our employees continue to use it more and more for people information, news, and tools and resources.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really appreciate the customizability of everything. I feel like even if there isn't a widget built for what I need, I can often work my away around it by using HTML or other options.

Cons:

Customer Service - while our CSM is actually phenomenal, the technological support when something needs to be fixed or updated sometimes takes months.

Reasons for choosing Interact

Ease and cost and speed of implementation - and customizability

Kim B.

Verified reviewer

Media Production

201-500 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Best recognition system I've seen

Far too much time was spent with the mind-mapping and plotting of the intranet (comparable to SharePoint), none of which needed to be done with the more out-of-the-box platforms (like Simpplr). But once we got things up and running, the platform was wildly successful in my organization. And as long as we didn't experience any tech bugs in new features, everything was smooth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

While a lot of freestanding, third party recognition software exists, the system that comes free with the Interact intranet platform gets the job done without organizations having to have yet another system/vendor in place. The recognition feature is what drove traffic to our intranet and it was used by 98% of the organization. A huge success.

Cons:

I would have kept my contract with Interact had they been able to offer better customer service. Because they are based in the UK, the times during which their team was available to have a conversation with my tech team didn't align with my US-based tech department's availability. I struggled to get in touch with a real person and the back-and-fourth of the ticket system was too tedious for some of the situations we faced. The system is far better and easier than SharePoint, but in my opinion, not as user friendly as Simpplr.

Reasons for choosing Interact

Interact, once up and running, could be maintained by non-tech people and fit within our budget.

Reasons for switching to Interact

SharePoint could not be maintained/used by non-tech people without requiring training. Interact required minimal training (but was not as intuitive as Simpplr).

Verified

Reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed January 2025

Good Experience

Its good experience overall as my messages delivery rate is good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I mostly like third party intergrations with interact.

Cons:

Their UI is little bit difficult to understand to use.

Reasons for switching to Interact

as aisency costly too much for me so i switch.

David D.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Amazing improvement over the years

It's been an amazing experience. I love the polls, questionnaires, and ways to customize the colors to your company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Interact was a great product when we started using it; however, with their newest UI release, it is even more amazing. You can even translate pages for team members who speak other languages than English! The new UI feels so fresh and clean, and extremely interactive.

Cons:

The one gripe I have is that when you use the "carousel" to display images, the bottom text block can cut off some of the image. It also doesn't allow you to adjust profile pictures well. Some people upload a vertical picture, and when it shows in the profile bubble, it squeezes it all in. It should be similar to Facebook or LinkedIn, where it shows you the circle that will appear.

Reasons for choosing Interact

It was more affordable, yet had a better functionality.

Suzanne P.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed March 2020

Interact has changed how our organisation communicates

We wanted to move away from one-way communication whereby the central office was just giving out information to more of a network sharing model of communication. Interact has enabled communication to take place in all directions, both to and from the central office but also, importantly, between local offices.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The collaborative capabilities of the software have enabled our network (that is dispersed in almost 200 independent local offices across the UK) to communicate easily with one another, sharing their knowledge, ideas and resources with one another. We use a variety of Interact features to enable open communication across the platform, for example comments/feedback are welcomed on pages, discussion forums that everyone can use, users can add their own news items/blogs and there are groups for specific offices, projects etc.

Cons:

We have had a few issues with emailing from the software however the broadcast emails work really well and when used with the persona feature they enable us to send targeted emails to specific sectors of our network (for example, all trustees, all senior managers etc.).

Reasons for switching to Interact

We were using a very old version of SharePoint that was no longer supported. It did not have any collaborative features. It was also very difficult to embed any pictures and impossible to embed videos etc. so pages were not very appealing to read.

Daniel K.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 2 years

Reviewed July 2022

Interact does what we need and makes everyone happy

Great solution backed by knowledgeable team that looks for opportunities to help you out

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Thoughtful, intuitive, well supported, features keep rolling out

Cons:

Current mobile solution needs improvement, but that’s coming soon

Reasons for switching to Interact

Ease of use, make updates without the need of an IT department, good looking interface, built in rewards program, security

Rebecca L.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Great user experience, packed with featurss, great off-the-shelf solution

We have had a really positive experience of using Interact software. The team are great to work with, very knowledgeable, responsive and helpful. Having Interact has truely changed the way we work, with staff engagement vastly improved. The biggest impact has been staff blogs, which has opened communications up and given us real insight to how the organsation works and what teams and staff are achieveing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is really easy to install, build and maintain by non technical staff. Great user experience, very easy for content owners to create good quality content. Great social features, such as blogs, comments and forums. Regular updates and a comprehensive online support community.

Cons:

Some basic building blocks need updating, most importantly the forms and workflows functionality. Whilst you can build useful workflows for business processes, the suer expeirnece is currently poor.

Reasons for choosing Interact

Great installation and user experience, excellent off-the-shelf solution which met 95% of our requirements, competitive pricing.

Reasons for switching to Interact

Our previous platform was unsupported and contained no social features.

Mark E.

Verified reviewer

Facilities Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Interact Intranet Software after 5 years use

The software is very easy to use, both as an intranet manager and for the editors within the business. The support given by Interact staff was excellent, and regular meetings with other companies using the software were very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, both as a straightforward page editor and for controlling the flow of content in larger organisations, including role-based authorisation and limiting of content to specific user groups or departments. I also liked the forms module, which enables the collection of data across multiple sites or locations.

Cons:

As an experienced programmer I found the forms module easy to use and customise for specific customer requirements, but most users may find themselves limited to the range of functions available out of the box.

Sam C.

Verified reviewer

Food Production

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Game-changer for SDUK

From day one Interact changed perceptions and demonstrated what a ‘great’ intranet can be capable of and it has by far created a more collaborative way of working together.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The added beauty of the Interact Software is that we have the power to add, change or take away elements as and when we see fit. It's so easy to use and it looks great.

Cons:

The email notification functionality (the Digest) could do with some more work, to make it more engaging and useful for users, but the development team are working on it and we hope to see more in the coming updates.

Reasons for choosing Interact

Great product, great value for money, great team who understood the communication challenges and Interact puts the user at the heart of the software.

Showing 1 - 10 of 41 Reviews

See All Reviews