Rasayel 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Rasayel

4.8

(66)

Pricing

Starting at $30.00 per month

About Rasayel

Rasayel is a customer communication platform designed to optimize sales and support through the WhatsApp channel. Rasayel enables businesses to streamline their communication by integrating sales teams' activities with WhatsApp, allowing for more efficient customer interactions and deal closures.

Rasayel Screenshots

Rasayel Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Start

$30.00

per user, per month

No plan information available

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Rasayel Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Rasayel
Alerts/Notifications
API
Automated Responses
Automated Routing
Autoresponders
Batch Communications
Canned Responses
Chatbot
Chat/Messaging
Collaboration Tools
Communication Management
Contact Database
Contact Management
CRM
Customer Database
Customer Support
Customizable Fields
Data Import/Export
Event Triggered Actions
For Sales/Marketing
Human Handover
Inbox Management
Interaction Tracking
Interactive Content
Lead Capture
Lead Management
Lead Qualification
Live Chat
Marketing Automation
Mobile Access
Multi-Channel Communication
Multi-Language
Natural Language Processing
One-to-One Messaging
Proactive Chat
Process/Workflow Automation
Real-time Conversations
Reporting & Statistics
SMS Messaging
Social Media Integration
Third-Party Integrations
Transfers/Routing

Rasayel Integrations

HubSpot CRM

Integration rated 4.9 from 23 reviews

Zapier

Shopify

Rasayel User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

20%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.7

Functionality

4.6

Have you used Rasayel and would like to share your experience with others?

Daniel A.

Verified reviewer

Internet

2-10 employees

Used daily for less than 12 months

Reviewed July 2024

Boosting Efficiency and Engagement with Rasayel

Rasayel is helping us streamline our workflows and improve team performance by automating lead qualification and campaign management. This has significantly reduced our manual workload, allowing our team to focus on higher-value tasks. The insights from their reporting tools have also enabled us to make data-driven decisions, leading to increased efficiency and better engagement with our clients. Overall, Rasayel has been a key factor in enhancing our operational efficiency and driving business growth. We highly recommend Rasayel to any organization looking to enhance their operational capabilities and drive business success.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rasayel has significantly shortened our sales cycle, saved us valuable time, and boosted engagement with our clients. Their innovative solutions and dedicated team have made a tangible difference in our business efficiency and growth.

Cons:

While Rasayel offers excellent features and support, some tools could benefit from enhancements to fully unlock their potential. Additionally, some advanced features could use more detailed documentation to help users make the most of them.

Reasons for choosing Rasayel

We chose Rasayel over other alternative products due to its comprehensive feature set and exceptional support. Rasayel’s ability to seamlessly integrate APIs, chatbots, campaign tools, and reporting features provided us with an all-in-one solution to manage our workflows and improve team performance. Additionally, the responsiveness and dedication of the Rasayel team in assisting us with any queries or issues were unmatched.

Abd Elrahman A.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed May 2024

operation review

The CRM supports integration with various third-party applications, such as email platforms, accounting software, and e-commerce systems. This interoperability ensures that businesses can seamlessly incorporate RASAYL CRM into their existing workflows.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RASAYL CRM is a comprehensive solution designed to enhance customer relationship management through automation, integration, and detailed analytics. It offers significant benefits in terms of efficiency, customer relationship building, and data-driven decision-making. However, businesses should consider the potential learning curve, customization needs, and cost when evaluating this CRM for their operations. Overall, RASAYL CRM stands out as a valuable tool for businesses looking to optimize their sales and customer service processes.

Cons:

By centralizing customer information and interactions, RASAYL CRM helps businesses build stronger, more personalized relationships with their clients.

Reasons for switching to Rasayel

The sales automation tools help teams manage leads and opportunities more effectively, potentially leading to higher conversion rates and increased revenue.

Herbert E.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 6 months

Reviewed June 2024

Rasayel review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the templates function in rasayel which saves you from typing a particular sentence repeatedly.

Cons:

What I don't like is the limitation of the templates. A user shouldn't need an approval from an administrator to create templates since the user knows the kind of messages he/she sends to the customers. Another dissatisfaction is the expiration of chats. We don't have reintroduce ourselves every 24 hours. Also I can only send pictures as pdf files And i can't even send two files at the same time so that makes two introductions.

Vendor Response

Hi Herbert! Thank you for your feedback. Sorry that you're facing these issues, and I'll be happy to help you resolve them. First: Pictures. You can send pictures as regular images; not just PDF files. If that doesn't work, send us a message on WhatsApp (+13024070488 or click on "chat with us" on our website) and we'll walk you through it 😊 Sending two files at the same time - I have forwarded this feedback to the product team. Secondly: Regarding admins and templates - that can be easily changed from the "Settings -> Users and Roles" page. Select the role. Next to "Channels", select "Manage". If you need more help with this, please send us a message. Finally: Expiration of chats. I understand the frustration. Unfortunately this is not a limitation of Rasayel. It's enforced by WhatsApp/Meta, and we don't have the ability to change this. There are various templates that can be used to make the continuation of conversation easier, and we can send you some examples if you'd like :)

Replied June 2024

David H.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Reviewed June 2024

Easy to integrate and use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used for social media integration and WhatsApp for Business features. Was easy to set up different channels, users, and teams and then integrate in to our daily processes. Also integrated with our CRM for automated messaging via Zapier. UX felt the same on both web and mobile versions and had similarities to WhatsApp making it easy to roll out.

Cons:

If in multiple teams across multiple numbers, sometimes became a little confusing as to what messages sat where.

Reasons for choosing Rasayel

Ability to integrate multiple WhatsApp numbers.

Curtiss F.

Verified reviewer

Real Estate

10000+ employees

Used daily for more than 2 years

Reviewed March 2025

Rasayel is the most futuristic omnichannel communication tool that redefine customer support excellence

Rasayel's overall performance and value have exceeded our expectations. It has provided us with a WhatsApp-based team inbox that has supercharged collaboration among our team members by allowing us to quickly onboard team mates and manage our conversations. This has profoundly streamlined our internal communication and enabled us to efficiently handle our customer interactions. Its integration with Zoho CRM is a real powerhouse of managing customers engagements and effective lead generation. It enable us manage multiple properties, coordinate clients and allow for timely and relevant communication across all stakeholders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rasayel's integration with WhatsApp is the real deal. It enable us to seamlessly interact with clients, making it easier to manage leads and sales over a popular messaging tool. The chatbox builder in Rasayel is easy to navigate and is intuitively designed making it easy to setup and customize our chatbots. Rasayel support robust integrations enable us to sync various systems and platforms to create custom solutions for our real estate projects that often involve multiple stakeholders and systems. Rasayel's reporting and analytics capabilities generate insights that aid in making data driven decisions on how to improve our customer service and use objective data to optimize our projects

Cons:

Managing multiple teams across multiple numbers is confusing and having a robust chat search function would help us know where messages are stored. Also the reporting tool should be more comprehensive to enable us to measure customer satisfaction levels effectively

Sonia H.

Verified reviewer

Retail

1001-5000 employees

Used daily for more than 2 years

Reviewed July 2024

Rasayel is a modernistic trailblazer that convey quality and excellence in marketing.

It has been a splendid experience with Rasayel and everything has been working to our favor. Rasayel has become our source of happiness during marketing by making it easy for us to reach out new customers. It has brought us real excellence in marketing and customer engagement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rasayel chatbots has greatly spearheaded our conversations during marketing through automations. It has helped us communicate freely with customers at the most critical stage of closing deals. Rasayel also has robust marketing analytical tools which gives us insights to improve our marketing broadcasts. Rasayel team inbox makes it easy for our team to partner in engaging customers during marketing.

Cons:

Rasayel has shown us no flaws in any way and everything has been so diligent.

Alfred O.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for more than 2 years

Reviewed June 2024

Rasayel is a monumental CRM tools for customer services delivery.

Our overall experience with Rasayel has been very effective. It has assisted us to streamline our conversations with our customers which has allowed us to strengthen our relationship with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rasayel really boosts our customers engagement on WhatsApp and makes our conversations quick and fast. It offers us with an incredible performance monitoring dashboard that provides us with insightful reports about our customers interactions. It is easy to customize and has helped us achieve a CRM tool that meets our needs perfectly allowing us to give our customers the most reliable support services.

Cons:

Using Rasayel has been very easy for us and its work rate has been efficient. There has been nothing to like least about it.

Abigail C.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed June 2024

An exceptional and defining tool for better sales experience.

It is a very intriguing experience getting to work on our sales operations with Rasayel. It is very user-friendly and has very productive leads engagement tools which help us succeed on our sales campaigns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything about Rasayel workrate is soo good. The interface is impressively clean making it easy for us to use it for our sales. Its integration with HubSpot CRM allows us to have a simple experience working on our customers relationships. It has a high loading speed which makes our conversations with leads and customers very quick.

Cons:

All is well with Rasayel so far. Our journey with it has had no major blocks.

Rhea S.

Verified reviewer

Utilities

11-50 employees

Used daily for more than 2 years

Reviewed June 2024

A reliable social selling platform that has greatly boosted our sales.

Rasayel has given a very reliable customer and lead engagement platform that has allowed us to streamline our sales operations on WhatsApp. It has provided us with an amazing bridge that connects us with our social customers and buyers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works directly with our WhatsApp so the learning curve was very simple and short. It allows me and my teammates to work on the same inbox when engaging customers during sales. Creating lead capture forms has been made easy. It was simple to setup our chatbot. Provides us with real-time metrics that helps us evaluate performance of our sales activities.

Cons:

Rasayel live agent has made our time very easy. We have been able to resolve all the challenges so nothing to hate now.

Muresan I.

Verified reviewer

Insurance

11-50 employees

Used daily for more than 2 years

Reviewed June 2024

A firm and authentic tool with quality sales performance.

Rasayel has opened new doors to our social selling operations and has helped us increase our sales. It is very outstanding to use and in overall, the experience has been great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rasayel makes our leads engagements very smooth. The shared inbox allows us to coordinate our efforts when engaging customers. It was easy to setup and equip our chatbot with quick responses to the commonly asked questions. The sales and engagements reports keeps us on the know about our performance levels.

Cons:

The highly rated and easy to use Rasayel features has made our experience very smooth. Nothing negative to like least.

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