SupplyPike 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

SupplyPike

4.9

(27)

Pricing

Pricing available upon request

About SupplyPike

SupplyPike is a retail management platform designed to help suppliers streamline their operations, improve cash flow, and strengthen relationships with major retailers. The platform caters to consumer packaged goods companies and other suppliers who need to navigate retail compliance, deductions, and revenue recovery.

SupplyPike features automated dispute management, allowing suppliers to quickly contest invalid deductions with necessary proof documents. The platform also provides powerful data insights that give suppliers visibility into root-cause issues and enable them to hold third parties accountable. Users can filter and sort their information by retailer, carrier, SKU, and more.

SupplyPike's capabilities are supported by a team of 100 industry experts with deep knowledge of the supplier experience and the retailers they serve. The platform offers a predictable, controllable pricing model based on an annual flat-rate fee per retailer, with no hidden costs or commissions. This approach allows suppliers to keep every dollar they recover while benefiting from SupplyPike's comprehensive tools and insights.

SupplyPike Screenshots

SupplyPike Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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SupplyPike Features

Popular features found in Supply Chain Management
Demand Forecasting
Import/Export Management
Order Fulfillment
Order Management
Procurement Management
Purchase Order Management
Reporting/Analytics
Sales & Operations Planning
Shipping Management
Transportation Management
More features of SupplyPike
Activity Dashboard
Audit Trail
Billing & Invoicing
Cash Flow Management
Competitive Analysis
Compliance Management
Customizable Reports
Dashboard
Document Management
EDI
Financial Analysis
Financial Management
Forecasting
Historical Trend Analysis
Invoice Management
Multi-Currency
Multiple Data Sources
Performance Metrics
Price Optimization
Productivity Tools
Real-Time Data
Recommendations
Returns Management
Revenue Management
Revenue Recognition
Search/Filter
Status Tracking
Supplier Management
Third-Party Integration
Third-Party Integrations
Trend Analysis
Visual Analytics
Workflow Management

SupplyPike User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

5.0

Functionality

4.7

Stephanie J.

Verified reviewer

Consumer Goods

501-1000 employees

Used daily for less than 2 years

Reviewed April 2025

Overwhelmed with chargebacks? The answer: SupplyPike

Our company was struggling with the rate of CBs from our largest customers and most were invalid. SupplyPike came in a streamlined our process for disputes and freed us up for other work that was taking a backseat to CBs. They've always welcomed my feedback about the product and actually implemented some changes that I felt would make their product better/

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast response times from all SupplyPike employees Affordable product SupplyPike welcomes customer feedback The automation is top notch Easy to get setup

Cons:

Everyone is so helpful....is that really a con....probably not. I haven't found anything I didn't really like.

Reasons for choosing SupplyPike

Our company wanted to take control of our chargebacks and dispute invalid charges instead of just settling. We wanted data to fix a problem if there was one and not be blind as to what our customers were seeing as issues.

Amanda M.

Verified reviewer

Wholesale

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

game changer for combatting endless shortage claims

Onboarding with SupplyPike has made a massive difference for our company and we are extremely grateful for the services they have provided us over the years. We look forwarding to continuing this relationship for years to come.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love everything about SupplyPike! The portal is extremely user friendly, the support team is quick to answer questions, but mostly SupplyPike's efficiency is unmatched.

Cons:

We have not had a single negative experience with SupplyPike.

Reasons for choosing SupplyPike

We chose SupplyPike over other similar services based off of reviews from other company's relationship with SupplyPike, success rate, price, transparency, and how hands on and informative the team was upon initial conversations and setup.

Billy S.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 6 months

Reviewed November 2025

Great platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the seamless dispute automation. Very efficient and very effective. Almost entirely hand off now.

Cons:

Weve had some issues connecting everything for the suppliers that are on their platform, and there are also several retailers we work with that are not on their platform.

Jonathan C.

Verified reviewer

Consumer Goods

11-50 employees

Used weekly for less than 2 years

Reviewed November 2025

A Big Help

Highly positive. Really enjoyed the people we worked with and felt "helped." Also, the platform has been effective at reversing thousands in errant fees. In the final tally, we are saving way more through using SupplyPike than we would trying to do this "manually." We more than make up the subscription fees for the SupplyPike contract.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's great having an advocate and guide through the world of system driven invoice deductions. This has been a fantastic tool for our company.

Cons:

Lots to learn to use the platform most successfully, but help is provided for a really nice progression through the aspects of using SupplyPike. First, get the low-hanging fruit, as it were, and then use more complicated methods, appeals, and so forth to keep reclaiming bogus fees.

Alejandra D.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 6 months

Reviewed June 2025

Powerful Tool for Order Visibility and Invoicing, with Room to Grow

My experience with SupplyPike has been very positive. It’s a reliable part of my daily workflow in customer operations. The platform helps me stay ahead of shipping timelines, ensures invoicing accuracy, and improves cross-team communication. On top of that, the support team is always available, responsive, and extremely helpful—making a big difference when time-sensitive issues arise. With some added flexibility and enhancements to data customization, it could be even more powerful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about SupplyPike is how it centralizes and streamlines order management. I can track order statuses, view shipping confirmations, and manage invoice processing with clarity. The platform has been especially helpful in identifying discrepancies, automating date estimations, and organizing data for Kroger, Target, and other major retailers. Its visibility tools save time and reduce manual follow-up.

Cons:

One limitation is around system visibility inconsistencies—sometimes POs appear with mixed statuses (e.g., shipped and fulfill at WH), which requires manual clarification. Also, more flexibility in reporting and integrating custom macros or formulas would be helpful for operations-heavy workflows.

Staecy E.

Verified reviewer

Retail

501-1000 employees

Used weekly for less than 2 years

Reviewed November 2025

Moose Toys Supply Pike review

Overall Supplypike is very helpful with claims processing and keeping track of disputes, i don't necessarily have any complaints

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of disputing and setting claims to auto-dispute. as well as the multiple dispute feature to continue to lodge disputes on the same claim once denied. Customer service is also very responsive as our contact rarely ever isnt available.

Cons:

The reporting aspects of supply pike can be improved on. sometimes it can be hard to find where exactly to go to get specific data.

Jennifer D.

Verified reviewer

Sporting Goods

51-200 employees

Used weekly for less than 2 years

Reviewed April 2025

Opinion from a Supplier

Everyone I have spoken with in Supply Pike have always been super helpful. If they do not have the answer to a question, they at least tell you they will find out and get back with you. Which in my opinion is really good customer service. Rare these days.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That every claim that comes through is automatically being disputed without having to manually upload them. Saves a bunch of time.

Cons:

Still not understanding how it is said in Supply Pike you can dispute up to three times on one claim to try and get it resolved. I've tried disputing a claim before for a 2nd time but gets denied as a duplicate. Maybe there is something I'm not aware of.

Michelle W.

Verified reviewer

Consumer Goods

2-10 employees

Used weekly for less than 2 years

Reviewed June 2025

Worth the money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is easy to navigate and there is dedicated customer support to help maximize the return. The team is very proactive, helpful and responsive.

Cons:

The amount of time it takes for a dispute to be resolved can be length, especially for Walmart and often require follow-ups.

Winnie B.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 2 years

Reviewed October 2024

Love SupplyPike

Once I got through all the backlog of previous years I go in and check daily and maybe spend 15 mins a week instead of hours. Not having to pull claims, and invoices for each chargeback really streamlines the process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Walmart is a beast of a customer to work with and SupplyPike makes it super easy to get through all the chargebacks and get as much recovered as possible.

Cons:

The only thing I wish was better was the total chargeback amounts don't match actual all the time so it's a little misleading on how much you didn't recover.

Beth S.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 6 months

Reviewed June 2025

Supply Pike is Great

Notion is perfect for anyone who wants flexibility and control over how they process their work. I highly recommend it to anyone working with retailers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Supply Pike has completely changed the way I organize my work and personal life. It’s an incredibly versatile platform that combines notes, task management, databases, and calendars—all in one clean interface.

Cons:

If I had to nitpick, the learning curve may be a bit slow for new users, but once you get the hang of it, it’s incredibly powerful.

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