Flex Databases platform 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Flex Databases platform

4.5

(11)

Pricing

Starting at $1,300.00 per month

About Flex Databases platform

Flex Databases provides software for businesses in the life science industry to manage trials, documents, quality, and people. The system includes CTMS Software, eTMF, document management system, project management, budgeting, pharmacovigilance software, quality management, and learning management systems.

It offers a platform which allows combining traditional features related to management of clinical trials with the functionality for running internal pharma companies and CRO processes as well as a capability to manage financial data, invoicing and expenses. All modules developed by Flex Databases are validated and compliant with 21 CFR Part 11 and ICH GCP, and other global regulations.

Flex Databases platform Screenshots

Flex Databases platform Pricing and Plans

Starting price: $1,300.00 per month

Free Trial

Free Version

Basic

$1,300.00

per user, per month

No plan information available

Flex Databases platform Features

Popular features found in Electronic Data Capture
Audit Trail
Clinical Study Management
Compliance Management
CRF Tracking
Data Import/Export
Distributed Capture
Document Classification
Document Imaging
Forms Management
Remote Data Capture
Reporting/Analytics
Third-Party Integrations
More features of Flex Databases platform
21 CFR Part 11 Compliance
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
API
Approval Process Control
Audit Management
Calendar Management
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Extraction
Data Storage Management
Data Synchronization
Data Verification
Data Visualization
Digital Signature
Document Management
Document Storage
Drag & Drop
Electronic Data Capture
Electronic Signature
EMR/EHR
Enrollments/Onboarding
Financial Management
HIPAA Compliant
Mobile Access
Monitoring
Offline Access
Patient Management
Patient Monitoring
Patient Recruiting
Progress Tracking
Randomization
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reminders
Reporting & Statistics
Role-Based Permissions
Scheduling
Secure Data Storage
Trial Design
User Management
Web Forms
Workflow Management

Flex Databases platform Integrations

Castor EDC

Microsoft Entra ID

OpenClinica

RedCap

Medidata CTMS

Viedoc

See all 7 integrations

Flex Databases platform User Reviews

Overall Rating

4.5

Ratings Breakdown

55%

36%

Secondary Ratings

Ease of Use

4.2

Value for money

4.5

Customer support

5.0

Functionality

4.7

Have you used Flex Databases platform and would like to share your experience with others?

Maxim P.

Verified reviewer

Research

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed November 2025

A Pleasure to Work With the Flex Databases Team – Highly Recommended

Over the past months I’ve been using Flex Databases, mainly the CRA Activity Management module, and it has made my daily work much more structured and transparent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is intuitive, easy to navigate, and logically organized, so it doesn’t take long to feel comfortable working in it—even with more complex workflows. What I appreciate most is the combination of a user-friendly interface and very supportive, professional management and customer success team. The communication with the Flex team has always been friendly, timely, and solution-oriented. Whenever questions or technical issues came up, they were addressed quickly and with genuine willingness to help. Overall, Flex provides a clean, easy-to-orient environment that supports efficient monitoring, documentation, and oversight of clinical activities. I would definitely recommend it to teams looking for a structured yet intuitive system, backed by a helpful and engaged support/management team.

Cons:

The overall structure and workflow logic of this system is somewhat different from other platforms I’ve worked with before, so it requires a brief period of adjustment.

Duy D.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Worth to consider for small and middle CRO

It is good for most of the module, need more improvement and bug fix for PMB module.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost effectiveness and flexibility. Ability to export data and build reports.

Cons:

Budget & cost management have many bugs and have not approached the real usage cases.

Reasons for choosing Flex Databases platform

I did not make decision. It was there when I join the company.

Iram K.

Verified reviewer

Research

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed December 2025

Flex Database TMF Feedback

Overall, the customer service is great and whenever I reached out for any assistance, the issues were resolved quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The TMF has all the folders pre-populated and the uploading/downloading/deleting functions are very quick and efficient.

Cons:

The documents cannot be copied from one site to another within the study. Also, the adding users part is not that user friendly.

Lubna G.

Verified reviewer

Biotechnology

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2025

Great start with FDB!

We’ve been using Flex Databases for the past couple of months, and the experience so far has been outstanding. The platform itself is intuitive & reliable What really stands out, though, is the quality of support we’ve received—especially from [sensitive content hidden], project manager at FDB. He has been consistently responsive, knowledgeable, and incredibly helpful in guiding us through any questions we’ve had. It’s rare to come across customer support that’s this dedicated and proactive. Overall, we’re very happy with Flex Databases and highly recommend it to anyone looking for a well-supported, efficient solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked the most was the amazing support. The team has been always responsive, helpful, and made the whole experience with Flex Databases smooth and enjoyable

Cons:

There’s not much to dislike, but if anything, I’d say there’s a small learning curve at the beginning. However, the great support team—especially [sensitive content hidden]—making it easy to overcome.

Simone B.

Verified reviewer

Pharmaceuticals

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Flex Databases platform

We are very satisfied with the system of Flex Databases.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since we have been using the LMS module, it has been much easier for us to maintain an overview and thus ensure training compliance. The system offers a wide range of options and is fun to work with.

Cons:

So far we have not had any negative experiences.

George S.

Verified reviewer

Biotechnology

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

Flex Databases System Review

Our team uses some basic Flex modules to set up internal projects (e.g. CLinical Study TMF etc.). The System works smoothly and it is easy for everyone to operate!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Simple and easy to use modules -Customizable setup (structure, notifications etc.) -Flexibility in data export and reports

Cons:

There is some room for improvement in the initial System training/exposure provided by Flex

Siva P.

Verified reviewer

Biotechnology

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Flex Databases Performance Review

Wonderful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having an entire suite. Ease to navigate from one module to another. Customer care and development.

Cons:

No cons so far. Everything is as expected. Looks and works as per requirements.

Reasons for choosing Flex Databases platform

The TEAM. They are the best part of Flex Databases. Pricing and features

Vendor Response

Dear Siva, Thank you so much for the review! Flex Databases team

Replied February 2022

Trevor P.

Pharmaceuticals

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed October 2016

FlexDatabases @ CMIC

We've had great support from the FD team. Everyone is very understanding of CRO business and quick to take action in implementing out requirements. There was also great flexibility in meeting our QA requirements in system validation processes. PS I am filling this form out on behalf of Tameo and I

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

modular based setup allows for customized setup depending on project or organization. Quick and rather simple

Cons:

There are still some things that we must rely on the helpdesk to do even though we are in different time zones. For example: 1. User account creation timing because of the LMS assigning training when accounts are created. 2. LMS administrator. I can set all other admins but this one is out of control of the Sys Admin.

Nigel G.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

FLEX is an excellent system

We moved from paper solutions to FLEX and I'm happy to have made the switch as I could move my office with its secure paper vault from BREXIT-UK to digital -Estonia.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use Modules Customer service is very responsive and works hard

Cons:

I would say user testing, but its mandatory to conform with US FDA regs in my industry

Reasons for choosing Flex Databases platform

Ease of use and cost

Doug S.

Used unspecified for unspecified

Review source

Reviewed November 2016

Why Flex Databases?

NCGS has partnered with Flex to utilize nearly the entire suite of cloud-based modules Flex has to offer for the industry. Decisions such as these are not made without careful deliberation but we had very little trouble doing so when making this one. NCGS believes in Flex's vision for their platform as it so closely ties to our own ideals of uniformity and simplicity in operations and the delivery of true quality. The forward thinking and subsequent decision our company made in choosing Flex revolved around innovation and the productivity that innovation brings to the table, for all interests, when expertly implemented through true collaboration. These are only some of the elements that define success but remain the cornerstone's mortar of what differentiates greatness from a lesser. Through collaborative efforts from both Flex's amazing team and our own incredible teams, NCGS is eager to share the very promising effects of the aforementioned cause. We look forward to sharing this focused and productive future. Contracts are just that. Collaboration and innovation defy definition in the upmost productive way. NCGS serves this ideal up daily and I want to say that the team at Flex does the exact same thing. Respectfully, Douglas Snowden, Partner NCGS, Inc

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

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