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OnBoard

Overview

OnBoard 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

OnBoard
OnBoard
4.7
(3)

Pricing

Pricing available upon request

About OnBoard

OnBoard by MVSI is an end-to-end merchant onboarding and compliance platform designed for regulated payments, fintech, and financial services. It helps organizations onboard and verify business customers while applying regulatory, risk, and compliance controls consistently from initial onboarding through ongoing monitoring.

The platform unifies digital onboarding, KYB, KYC, AML screening, risk decisioning, underwriting, and ongoing customer due diligence (OCDD) in a single system. By embedding compliance and risk controls directly into onboarding workflows, OnBoard enables faster, more secure, and audit-ready onboarding across multiple jurisdictions and languages.

OnBoard supports risk-based onboarding through configurable risk profiles, scoring models, and decision rules, allowing organizations to apply consistent policies while adapting to different jurisdictions, products, and risk appetites. Automated decision engines and intelligent workflow routing reduce manual effort, improve accuracy, and ensure onboarding decisions are applied consistently across teams.

Configurable onboarding journeys, drag-and-drop Smart Forms, dynamic contract generation, and fully white-labelled ex...

periences enable teams to design compliant, brand-aligned onboarding processes while reducing friction for customers. Operational insights highlight friction points within onboarding workflows, helping teams improve completion rates and reduce delays without compromising compliance or control. OnBoard provides cross-functional visibility across onboarding operations, supporting collaboration between compliance, risk, operations, and product teams. Real-time monitoring for sanctions, politically exposed persons (PEPs), and adverse media is applied as part of ongoing due diligence, with alerts triggered when risk or compliance status changes. The platform operates across 120+ countries and 13+ languages, supporting organizations with global onboarding requirements. AML on Demand extends OnBoard with expert-led verification services, providing scalable, multilingual AML, KYC, KYB, OCDD, and remediation support across jurisdictions. Together, intelligent automation and expert verification enable regulated organizations to maintain compliance, manage risk, and scale onboarding operations with confidence.

OnBoard Screenshots

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OnBoard Pricing and Plans

Free Trial
Free Version

Pricing available upon request

No plan information available

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    OnBoard Features

    • Popular features found in Financial Risk Management
      Credit Risk Management
      Loan Portfolio Management
      Operational Risk Management
      Portfolio Modeling
    • More features of OnBoard
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Address Validation
      AI/Machine Learning
      Alerts/Escalation
      Alerts/Notifications
      AML Compliance
      API
      Approval Process Control
      Archiving & Retention
      Audit Management
      Audit Trail
      Authentication
      Background Screening
      Behavioral Analytics
      Behavior Tracking
      Case Management
      Checklists
      Client Database
      Client Management
      Client Tracking
      Collaboration Tools
      Commenting/Notes
      Communication Management
      Compliance Management
      Compliance Tracking
      Configurable Workflow
      Consent Management
      Contact Database
      CRM
      Customer Database
      Customer Data Management
      Customer Engagement
      Customizable Branding
      Customizable Fields
      Customizable Reports
      Customizable Templates
      Dashboard
      Data Capture and Transfer
      Data Import/Export
      Data Management
      Data Security
      Data Verification
      Digital Signature
      Document Generation
      Document Management
      Drag & Drop
      Duplicate Detection
      Electronic Forms
      Electronic Signature
      Email Management
      Enterprise Risk Management
      Financial Risk Reporting
      For Financial Institutions
      Form Builder
      Forms Management
      Fraud Detection
      Geolocation
      Governance
      Identity Verification
      Incident Management
      Internal Controls Management
      Investigation Management
      ISO Compliance
      Issue Management
      IT Risk Management
      KYC Compliance
      Lifecycle Management
      Liquidity Analysis
      Liveness Detection
      Mobile Access
      Monitoring
      Multi-Language
      Onboarding
      PEP Screening
      Policy Management
      Predictive Analytics
      Prioritization
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Regulatory Reporting
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Reputational Risk Management
      Response Management
      Risk Alerts
      Risk Analysis
      Risk Assessment
      Risk Management
      Risk Reporting
      Risk Scoring
      Role-Based Permissions
      SARs
      Search/Filter
      Self Service Tools
      Single Sign On
      SSL Security
      Task Management
      Task Progress Tracking
      Templates
      Third-Party Integration
      Third-Party Integrations
      To-Do List
      User Management
      Vendor Management
      Watch List
      Workflow Management

    OnBoard Integrations

    AU10TIX
    AU10TIX
    CreditorWatch
    CreditorWatch
    Salesforce Platform
    Salesforce Platform
    GBG Identity Verification Solutions
    GBG Identity Verification Solutions
    Equifax
    Equifax

    OnBoard User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    67%

    4

    33%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.3

    Customer support

    4.3

    Functionality

    4.7

    Have you used OnBoard and would like to share your experience with others?

    AH

    Anna H.

    Verified reviewer

    Financial Services

    51-200 employees

    Used daily for more than 2 years

    Reviewed January 2024

    One stop shop

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We are avid users of onboard. We refer all our new partners to use MVSi.
    Cons:
    Times out quicker than I would like however I understand this is a security feature.

    Read More

    SP

    Sumeet P.

    Verified reviewer

    Financial Services

    11-50 employees

    Used daily for less than 2 years

    Reviewed January 2024

    Best in class!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    1. The flexibility of automation available for onboarding and KYC/AML 2. Reporting provided
    Cons:
    Some tasks like underwriting approval and OCDD reviews could be faster with a more intuitive GUI.

    Read More

    BS

    Brent S.

    Verified reviewer

    Financial Services

    10000+ employees

    Used monthly for less than 6 months

    Reviewed January 2024

    Onboard Review

    4

    Has been a good engagement from my perspective, however other parts of the business will have a different view.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Merchant boarding platform in one, with integrations into 3rd party and internal work flow and sales mgment software. Ability to work with us for new clients and definitely the people and management of the company.
    Cons:
    while delivering a turn key solution, each onboarded client has a large cost attached, whether they are approved or not. Time to make changes or enhancements.

    Reasons for switching to OnBoard

    Process improvement and customer experience. Time to board a new client and ability to help monitor timeframes and follow ups.

    Read More

    Showing 1 - 3 of 3 Reviews

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