1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Knowledge Base Software

/

Compass

Overview

Compass 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Compass is right for your organization?

Our Knowledge Base Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Compass
Compass

No reviews yet

Pricing

Starting at $120.00 per month

About Compass

Compass is a digital adoption and user assistance platform. It helps organizations streamline their employee and customer experiences. The platform caters to a range of industries. This includes software companies looking to improve user onboarding and productivity. It also includes financial institutions aiming to enhance their customer experience.

Compass offers several key features. Its AI-powered chatbot provides instant and accurate assistance to users. The chatbot leverages insights from the platform's interactive walkthroughs, knowledge articles, and document library. The interactive walkthroughs guide teams through complex procedures. This ensures consistency and reduces errors. Compass also enables users to build an extensive knowledge base. This caters to both internal teams and customers with comprehensive resources and self-help options.

Additionally, Compass tracks user behavior. It provides valuable analytics and insights. This helps organizations optimize their training and improve software adoption and user productivity. With its intuitive interface and robust functionality, Compass simplifies the process of delivering exceptional digital experiences.

Compass Screenshots

0
0
1
2
3
4
5

Compass Pricing and Plans

Starting price: $120.00 per month
Free Trial
Free Version

FREE

$0.00

flat rate, per month

Plan includes:

  • Upto 300 unique active users per month
  • 1000 assists
  • 3 guides/walkthroughs
  • 3 knowledge articles
  • 3 documents
  • Custom Themes

STANDARD

$120.00

flat rate, per month

Plan includes:

  • Upto 3000 unique active users per month
  • 10000 assists
  • 50 guides/walkthroughs
  • 50 knowledge articles
  • 50 documents
  • Custom Themes
  • Automatic Triggers

ADVANCED

$450.00

flat rate, per month

Plan includes:

  • Upto 15000 unique active users per month
  • 50000 assists
  • Unlimited guides/walkthroughs
  • Unlimited Knowledge articles
  • Unlimited Documents
  • Custom Themes
  • Automatic Triggers
  • Priority Support

ENTERPRISE

$450.00

flat rate, per month

Plan includes:

  • Upto 15000+ unique active users per month
  • 50000+ assists
  • Unlimited guides/walkthroughs
  • Unlimited Knowledge articles
  • Unlimited Documents
  • Custom Themes
  • Automatic Triggers
  • Priority Support
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Compass Features

  • Popular features found in Knowledge Base
    Feedback Management
    Multi-Language
    Rich Text Editor
    Self Service Portal
  • More features of Compass
    Activity Dashboard
    Audience Targeting
    Behavior Tracking
    Blended Learning
    Chatbot
    Chat/Messaging
    Content Creation
    Content Library
    Content Management
    Contextual Guidance
    Customer Experience Management
    Customer Segmentation
    Customizable Branding
    Data Quality Control
    Document Storage
    Employee Onboarding
    Employee Training
    Engagement Tracking
    Event Triggered Actions
    In-App Training
    Interactive Content
    Knowledge Base Management
    Knowledge Management
    Learning Management
    Onboarding
    Reporting/Analytics
    Self-paced Learning
    Self Service Tools
    Training Administration
    Training Management
    User Onboarding

Compass User Reviews

No Reviews Yet

Be the first to review Compass

Popular Compass Alternatives

Main Product
Compass

Compass

No reviews yet

Ratings Breakdown

  • Ease of use
  • Value for money
  • Customer support
  • Functionality

Pricing

Starting at $120.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.94Ease of use
  • 4.56Value for money
  • 4.76Customer support
  • 4.76Functionality

Pricing

Available upon request

Get Price
Alternative Product

Ratings Breakdown

  • 4.29Ease of use
  • 4.55Value for money
  • 4.91Customer support
  • 4.50Functionality

Pricing

Available upon request

Get Price
Alternative Product

Ratings Breakdown

  • 4.20Ease of use
  • 4.0Value for money
  • 4.20Customer support
  • 4.0Functionality

Pricing

Starting at $10.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.40Ease of use
  • 4.35Value for money
  • 4.93Customer support
  • 4.17Functionality

Pricing

Starting at $1.00 per year

Get Price
Alternative Product
datango

datango

No reviews yet

Ratings Breakdown

  • Ease of use
  • Value for money
  • Customer support
  • Functionality

Pricing

Starting at €10.00 per month

Get Price

Other Top Recommended Knowledge Base Software

Salesforce Sales Cloud
Salesforce Sales Cloud

4.4 (18748)

Recently recommended 98 times

Shape
Shape

4.7 (43)

Recently recommended 41 times

SalesNOW
SalesNOW

4.6 (81)

Recently recommended 27 times

Document360
Document360

4.7 (290)

Recently recommended 24 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Compass with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice