Civic 365 2026: Benefits, Features & Pricing

Civic 365 is a platform that helps local governments manage citizen service requests. It has a CRM system that provides streamlined, efficient and user-friendly online solutions. The platform is integrated with key government applications and is powered by Microsoft 365 and Azure. The tool helps governments to track, report and optimize citizen issues.

The platform offers a citizen portal with mobile-enabled self-service capabilities. Citizens can use this intuitive platform to report non-emergency issues, share feedback and request community information. Civic 365 also has automated routing, escalation and duplicate management features to streamline the processing of citizen requests. Versatile reporting and analytics tools give government staff enhanced insight and decision-making capabilities.

Civic 365 integrates with existing government technology solutions, such as Esri mapping and geolocation services. Its cloud-based security and privacy features, along with a zero-trust policy, ensure clients maintain full control of their data and applications.

➡️Get Started Today: Go to our website (apps365.com/government-crm-citizen-software-civic-365/) and start your 14-day free tri...