Copper 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Copper

4.4

(622)

FrontRunner 2026

Pricing

Starting at $12.00 per month

About Copper

Copper is an easy-to-use CRM for small and medium-sized businesses that need a better way to manage leads & grow customer relationships. If you don't have time for data entry, tedious admin tasks, or overly complex tools, Copper just might be for you.

Its seamless integration with Google Workspace automatically logs all your emails and other interactions to the right contact without you having to lift a finger. You can also see information from all your email threads, past interactions, and tasks... all in one place. Copper even reminds you to reach out to contacts and follow up on deals.

Ready to join 30,000+ businesses in over 110 countries around the world in building more valuable, longer-lasting relationships?

Copper Screenshots

Copper Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Starter

$12.00

per user, per month

Plan includes:

1,000 contacts
Activity feed
Forms
Tasks
Google Workspace Integration

Basic

$29.00

per user, per month

Plan includes:

2500 Contacts
Google Workspace Integration
Pipelines
Contact Enrichment
Team collaboration

Professional

$69.00

per user, per month

Plan includes:

15000 Contacts
Workflow Automation
Bulk email
Third-Party Integrations
Reporting

Business

$134.00

per user, per month

Plan includes:

Customization. Premium Support
Personalized Onboarding
Unlimited Contacts
LinkedIn Integration
Email sequences
Website tracking
Lead scoring

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Copper Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Copper
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Autoresponders
Calendar/Reminder System
Calendar Sync
Campaign Management
Canned Responses
Channel Management
Click Tracking
Client Management
Client Tracking
Collaboration Tools
Commenting/Notes
Communication Management
Contact Database
Contact Management
CRM
Customer Database
Customer Engagement
Customer Social Profiles
Customer Support
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Synchronization
Data Visualization
Deal Management
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Marketing
Email Monitoring
Email Reminders
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
File Management
For AEC Industry
Forecasting
For Financial Institutions
For iPad Devices
For Real Estate
For Sales Teams/Organizations
For Small Businesses
For Startups
Goal Management
Goal Setting/Tracking
Inbox Management
Interaction Tracking
Internal Chat Integration
Kanban Board
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Marketing Automation
Meeting Management
Mobile Access
Mobile App
Monitoring
Multi-Channel Communication
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Pipeline Reports
Predictive Analytics
Project Management
Prospecting Tools
Real-Time Data
Real-Time Notifications
Referral Tracking
Reminders
Reporting/Project Tracking
Reporting & Statistics
Revenue Management
Role-Based Permissions
Routing
Sales Activity Management
Sales Forecasting
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Shared Contacts
Social Media Integration
Source Tracking
Tagging
Task Scheduling
Third-Party Integrations
Web-based Deployment

Copper Integrations

Gmail

Integration rated 4.8 from 31 reviews

Google Calendar

Integration rated 4.8 from 12 reviews

Mailchimp

Integration rated 4.4 from 11 reviews

Proposify

QuickBooks Online

Wufoo

See all 105 integrations

Copper User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

28%

Secondary Ratings

Ease of Use

4.5

Value for money

4.1

Customer support

4.3

Functionality

4.1

Brett W.

Verified reviewer

Marketing and Advertising

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed July 2025

Good intro platform with some external tracking shortcomings.

Previously 5

We have since moved away from Copper, though it's probably a good solution for a small business getting into the CRM game.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

Generally easy setup, though the effort was more on getting my team to adopt the platform. So that's more on us than Copper.

Cons:

Inability to ingest UTM tracking parameters natively. We had to use a 3rd party tool in order to connect the attribution dots.

Reasons for choosing Copper

Better value. More native integrations. Cleaner interface.

Vendor Response

Thanks for the feedback. We’ve added attribution and UTM tracking to our product request process, and we will explore ways to make tracking easier. Appreciate you helping us improve!

Replied July 2025

Paul S.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 2 years

Reviewed November 2025

Copper - The Real MVP

Overall Copper has been an invaluable partner to the agency. A month after implementing it our sales skyrocketed and have been growing ever since.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Copper has made managing my insurance sales pipelines an absolute dream! It's integrations with Google workspace streamlines every aspect of the sales process and has even streamlined our servicing and policy renewal process. Coppers interface is polished and very user friendly.

Cons:

I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had. Copper is constantly developing so I'm sure it's only a matter of time before more customization comes to their automatons.

Reasons for choosing Copper

Google Workspace integration. We run on Google, from Chromebooks, to androids and everything in between.

Vendor Response

Hi Paul, Thank you so much for sharing your feedback. We love to hear that Copper has helped you streamline your process, better capture your operations and grow your business. We appreciate the feedback on automations and I'll share it with the team. We're continuously looking for ways to improve our features, and we may reach out to you in the future for product feedback! Melanie at Copper

Replied November 2025

Alex d.

Verified reviewer

Insurance

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2019

Get all you need to handle your sales opportunity

Previously 5

I really appreciate this CRM and since I use it I experienced several improvements. Cooper was my greatest choice to handle with sales opportunity. The price maybe too high when compared with others softwares as soon? Maybe.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Functionality

Pros:

Still easy to use, although with the necessary improvements it is starting to get complex. But I say that they are in the right balance between increasing functionality and ease of use of the software. frequent updates make the system more complete whether it's desktop or Android application.

Cons:

Help library is not sufficient to solve or explain common questions. Projects feature could be more useful in order to helping to handle won or loose opportunities. And Projects not all integrated with the rest of functions. I don't know why. AI not arrived at Cooper too.

David B.

Verified reviewer

Architecture & Planning

2-10 employees

Used daily for less than 2 years

Reviewed July 2025

Copper - A Very Good CRM.

I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the integration with Google Workspace and the overall functionality of it. It has given me clarity abut my pipeline.

Cons:

I really don't have any negative comments about Copper. Its the first CRM I've used - I have nothing else to compare it to.

Reasons for choosing Copper

It was too complex for a frim the size of mine.

Vendor Response

Hi David, thank you so much for the kind review!

Replied July 2025

Rich D.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 2 years

Reviewed January 2025

Excellent CRM with tremendous features without the over-engineering

Copper has been a great solution for our smaller company (13 FT employees). We can track notes on our clients, organize new inquiries for our services, and increase communication between team members as a result. We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync. The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my inbox and have their Copper profile pop up on the screen.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Copper has been a great solution for our smaller company (13 FT employees). We can track notes on our clients, organize new inquiries for our services, and have increased communication between team members as a result. We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync.

Cons:

Email Templates could be easier to use and more robust

Reasons for switching to Copper

Our start-up outgrew the previous product, and we were seeking a more robust, easy-to-use CRM without the over-engineering that often comes from other systems (e.g., Salesforce)

Richard H.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

So intuitive, there's virtually no learning curve - I'm amazed.

Copper is designed so efficiently that its use is done intuitively. There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things done very quickly without wasting my time on figuring out how to use the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How incredibly easy it is to use yet how powerful it is. Its design is so intuitive that there really isn't a learning curve, I understood it instantly!

Cons:

It doesn't allow me to customize the product as much as I'd like. I've designed software in the past and I tend to change software to suit my unique needs.

Reasons for switching to Copper

The product didn't do what I needed it to do.

Jon Z.

Verified reviewer

Staffing and Recruiting

2-10 employees

Used daily for more than 2 years

Reviewed January 2025

Meh is pretty accurate

Describe your overall experience with Copper: meh

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

simple UI, good integration market for automating related tools

Cons:

simple UI is also clunky and at times nonfunctional the gmail extension breaks some basic gmail functionality which I reported probably 2 years ago at this point, with no resolution the customer service is slower than before and literally no one wants to talk to a bot the reporting tools are rudimentary, and i follow a concise 26-step process using the Copper API to extract customer emails when breaking down by certain criteria... not exactly user-friendly

Reasons for choosing Copper

Google Workspace integration and cost of service

Reasons for switching to Copper

Google Workspace integration and cost of service

Matthew W.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Reviewed October 2024

Copper is so much better vs other CRMs: better UI, controls, and pricing!

Overall, I enjoy Copper much more than many of the other CRMs. In addition to the typical CRM features and functions, it performs better and faster. Although there are less features available (for my package), Copper serves my purpose for the team moment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Great UI -- faster, easier, and better real estate - Great pricing for the small business owners - Propagate info when converting leads to clients - Ability to add custom fields (Very important for our industry!) - Ease of creating automation of tasks, emails, and workflow - Tasks are integrated into our calendar enforcing front-of-mind & completion - Control access by teams and individuals (critical for our contract basis model) - Create webforms/widget to generate Leads directly onto the system. (But must have your own website)

Cons:

- Does not allow you to create custom reports without higher package - Does not have ability to see if client has opened the email. It only log emails related to the contact. - Does not have built-in mass email and tracking

Reasons for choosing Copper

Pricing. Lack of personal control of new custom data fields.

Reasons for switching to Copper

Faster and better user interface than Hubspot. Hubspot has nice features but the daily update of the data was grueling. Furthermore, the real estate usage was much better in Copper -- we can see more info on the screen.

Stephen M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Reviewed March 2025

Perfect for SMEs.

Excellent! HubSpot had too much of a learning curve. We were up and running with Copper in one day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a simple integration with the Google tools we already use.

Cons:

It can be buggy sometimes. Adding emails from Gmail was simpler before they started moving things around.

Reasons for switching to Copper

Ease of use, time required to manage and cost

Sam L.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed May 2019

Basic CRM, looking for automated workflows, look elsewhere!

Copper is our CRM and is only used for our sales team. Our products are a mobile app and website that generate leads that go into Copper in which our sales team is able to qualify and view all communication with prospects and move them along the appropriate pipeline. One of the main problems that Copper solves for us is integrating with Slack and their mobile app to update us real-time of new leads. Also, a nice feature of Copper is their integration with G Suite (since Copper is a Google Product), that keeps track of all communication with each prospect. From a more technical perspective, Copper has a quite robust API that allows us to connect our mobile app attribution platform, Slack, PostgresSQL, and chatbot Intercom.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the main benefits of Copper is real-time reports. We are able to breakdown won and lost revenue amongst our sales team and also account for projected sales revenue based on the opportunities in the pipeline and the expected close rate of those opportunities. Copper has automated actions that allow us to move prospects through pipelines effectively. We set automated reminders and tasks for opportunities based on their pipeline and stage within the pipeline. These reminders and tasks are also emailed and sent as a push notification to each respective lead owner.Copper has automated actions that allow us to move prospects through pipelines effectively. We set automated reminders and tasks for opportunities based on their pipeline and stage within the pipeline. These reminders and tasks are also emailed and sent as a push notification to each respective lead owner. We are a big fan of the Copper newsletters. They provide a clear roadmap of what to expect from them from a product development standpoint and what to expect next. Their emails are easy to digest, and optimized for mobile. Also, they ask for user input that has been integrated into their roadmap.

Cons:

While Copper has a quite robust API, they do not have any webhook receiver URLs. In order to effectively communicate data between Copper and another platform is through a paid Zapier account or Tray.io. Automated actions are nice, but the work flow automations are extremely limited. We are not able to send users automated emails, push notifications when they enter a new stage of a pipeline. More direct integrations with messaging services - transactional + marketing email services, push notification platforms, chat services.

Reasons for choosing Copper

I didn't have much authorization in the selection of Copper, however, I have looked into switching costs and leaving Copper due to their limited workflow automations. Hubspot and Salesforce look more robust and integrated with our other marketing tools. We are too sunk in with Copper into Slack, our backend, and current sales process to switch over and learn again. As a result, we have decided to stick with Copper and wait anxiously for their new product updates.

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