DaySmart Pet 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

DaySmart Pet

4.2

(201)

Pricing

Starting at $29.00 per month

About DaySmart Pet

At DaySmart Pet (formerly 123Pet Software), we’re more than just pet grooming software—we’re your partner in running and growing your business. From effortless appointment scheduling to integrated payments and seamless client communication, our all-in-one solution simplifies your daily operations. Whether you're a solo mobile groomer or managing a busy grooming salon, DaySmart Pet is designed to help you stay organized, save time, and provide top-notch care. Try it free for 14 days—no contracts, setup fees, or credit card required.

DaySmart Pet Screenshots

DaySmart Pet Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Basic

$29.00

flat rate, per month

Plan includes:

500 Text Messages/Month
1,000 Email Messages/Month
Email & Chat Support
Online Booking
Facebook Booking
Appointment Scheduling
Appointment Reminders
Mobile App
Integrated Payments
Online Deposits

Deluxe

$69.00

flat rate, per month

Plan includes:

1,000 Text Messages/Month
5,000 Email Messages/Month
Unlimited Training
Phone Support
Packages & Pre-Paid
Gift Cards
Digital Forms
Resource Management
Multi-Ticket Checkout
Basic Payroll

Deluxe Growth

$149.00

flat rate, per month

Plan includes:

1,000 Text Messages/Month
10,000 Email Messages/Month
Text Marketing
Two-Way Texting
Reputation Management

Premium

$199.00

flat rate, per month

Plan includes:

2,500 Text Messages/Month
10,000 Email Messages/Month
QuickBooks Online

Premium Growth

Pricing available upon request

Plan includes:

5,000 Text Messages/Month
20,000 Email Messages/Month
Expense Tracking
Sliding Scale Commission
Commission Exceptions
Overtime Rules

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DaySmart Pet Features

Popular features found in Pet Grooming
Billing & Invoicing
Confirmations/Reminders
Customer Database
Email Marketing
Mobile Grooming
Online Booking
Recurring Appointments
Service Catalog
Staff Management
More features of DaySmart Pet
Activity Dashboard
Alerts/Notifications
Animal Database
Appointment Management
Appointment Scheduling
Automated Scheduling
Automatic Backup
Availability Management
Booking Management
Calendar Management
Calendar Sync
Client Management
Client Portal
Commission Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer History
Customer Management
Customizable Branding
Customizable Templates
Customization
Discount Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Payments
Electronic Signature
Email Alerts
Email Reminders
Employee Management
Employee Time Clock
Facility Scheduling
Inventory Management
Invoice Management
Loyalty Program
Multi-Location
Multiple User Accounts
Onboarding
Payment Processing
Payroll Management
Personalization
Pet Birthday Tracking
Pet Grooming
Photo Management
Point of Sale (POS)
Real-Time Reporting
Receipt Management
Records Management
Reminders
Reporting/Analytics
Reporting & Statistics
Reputation Management
Sales Reports
Scheduling
Search/Filter
SMS Messaging
SMS Reminders
Social Media Integration
Third-Party Integrations
User Management
Vaccine Management
Wait List Management

DaySmart Pet Integrations

CardConnect

Integration rated 4.6 from 10 reviews

Instagram

QuickBooks Online Advanced

Meta for Business

Stripe

DaySmart Pet User Reviews

Overall Rating

4.2

Ratings Breakdown

59%

21%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.2

Functionality

4.0

Elainy M.

Verified reviewer

Consumer Services

2-10 employees

Used daily for free trial

Review source

Reviewed February 2020

For pet sitters this is a great app

Great absolutely great this is a great way to make sure you have all the appointments and your services set up for your next pet friendly clientele

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is the must have platform if you work with animals. You have different packages to choose from and you have payroll options etc available for you 24/7 you dont have to worry about appointments since you will automatically receive reminders for you upcoming events

Cons:

No cons about this platform, it's easy to use. Easy to set payroll and no more long nights typing numbers down this does it al for you

MILTON H.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 6 months

Reviewed September 2025

It is the first software I use in my business and sometimes I have thought about changing it for all the reasons mentioned before.

In general, it is considered a good software for dog grooming, but its simplicity makes it inefficient for businesses that require extensive control over clients, sales reports, and management of expenses and inventory. Also, having to work directly from the web is a bit cumbersome, and from my experience, it is preferable to work with a desktop application. ...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

very simple and easy to use software. Among the most significant advantages are reminder messages, although these cause confusion for customers since messages are sent to the same numbers and they get annoyed because they do not receive a response, so it would be very helpful if they fix that.

Cons:

it does not have the option to add client forms in PDF to archive them for each client and this is something very important since we must have a record of client consents and these must remain in the record of each client. The payment gateway only works with certain point of sale systems, which limits its use.

Reasons for choosing DaySmart Pet

I still think about switching to a desktop application or software that allows me to manage my business better unless they make new updates in Daysmart.

Vendor Response

Hi Milton – Thanks so much for the thoughtful feedback! We're happy to hear you find the software simple and easy to use. We really appreciate you sharing your experience, as it helps us continue to improve and prioritize what matters most to our users.

Replied October 2025

Samanntha S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Do not recommend

After 10 years as a client the first 8 years were great, the last couple of years have resulted continuous glitches and often having the software not working which is blamed on your cell service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When properly working the software is geared for mobile grooming.

Cons:

Too many clicks to perform a simple task. Recent changes have made the software extremely unreliable and customer service (no live phone poodle anymore only email or chat that is returned their convenience) simply says “we are working on it”.

Vendor Response

Hi Samantha – We're very sorry to hear about your recent experience and understand how frustrating that must be. We truly appreciate your loyalty over the years and are always working to improve our software and customer support experience. Thank you for sharing your feedback, and we'll be sure to pass it along to our team. If you ever need additional assistance, please don't hesitate to reach out.

Replied March 2025

Tawanna S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

More bang for you buck and does very thing

Been with them for over 10 years. They have quick service repairs and can log into the system to help manage issues. Great Prices

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is excellent for Grooming services Salons, but it has some minor flaws. The built- in POS system is a must. I love the all-in-one software system and straight to the point . You get text service, pos, booking system , and marketing .

Cons:

Also, you have to do online support through a chat service, not a person . The system does not recognize the same info from clients, so multiple files have too be merged manually.

Vendor Response

Hi Tawanna – Thanks so much for your thoughtful review and for being with us for over 10 years! We're thrilled to hear that DaySmart Pet is helping keep your salon organized. We also appreciate your feedback regarding client file management and will be sure to share it with our team. While our chat service begins with a few quick questions to ensure you get the proper support, you always have the option to connect directly with a live support agent who can assist with any issue during business hours. In addition to live chat, you can reach us by phone at 734-577-7804 or by email at pet-support@daysmart.com. Thanks again for your loyalty and feedback!

Replied January 2026

Anne M.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

8 years of great service! DaySmart helps me make ALOT of grooming $$$

We are a small Mobile Dog Grooming company with only 4 employees. We have been with DaySmart (used to be Pet123) since 2017. I've only had two major issues that I really had to raise cain about during all that time. One being my Buisness Website was down recently. I emailed them on Monday. The same day- John (CFO) responded and by Tuesday Emily (SVP) had let me know the problem had been fixed. Refunded me the time my site was down and made sure I was satisfied with the results. No company is perfect. But this company fulfills all my Mobile APP needs and work with me to fix any issues..... and thats why I stay.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That I can use the app on my phones AND my laptop. User Friendly. All the different kinds of Reports that I can run to see where things are going well and where they arent. Automated reminders to my Clients so we have less "no shows". Very rarely is the system down. If I do have a problem -Customer support text doesnt have to take me all day. They understand I have to get back to work and will leave the text up in the app ( so I can check between dogs and respond) and send answers till I am satisfyed with the help and the problem is solved.

Cons:

I don't like that Customer Support went to an automated Bot system. That can be super frustrating when you just need to talk to a HUMAN to get answers. However, I have learned that you can request a person and one will call or text you back.

Reasons for choosing DaySmart Pet

Because its what my mentor used and what I was trained on

Vendor Response

Hi Anne – Thanks so much for the kind words! We're thrilled to hear that DaySmart Pet is working well for your business. If you ever need assistance or have any suggestions, please feel free to reach out anytime!

Replied July 2025

Luke L.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Reviewed November 2025

Get Smart with DaySmart

DaySmart has been great for not only our salon, but our business as a whole- not to mention a huge improvement from Gingr!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity and straightforward nature of the software makes it easy to navigate. I appreciate the ease of workflow which allows my employees to handle customers swiftly and easily!

Cons:

DaySmart unfortunately seems to have relatively frequent outages or service interruptions for a variety of reasons. I cannot say for sure these are DaySmart specific though as opposed to more major outages trickling down to DaySmart.

Reasons for switching to DaySmart Pet

Because Gingr had consistent holes in their programming and terrible customer service

Vendor Response

Hi Luke – Thanks so much for the great review! We're thrilled to hear that DaySmart Pet is helping your salon run smoothly and that it's been a step up from Gingr. We appreciate your note on outages and while some are beyond our control, we're always working to keep things running reliably. Our support team is here anytime at 734-577-7804 or pet-support@daysmart.com.

Replied December 2025

Glo M.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

We love DaySmart

We have had a great experience with Daysmart overall--it greatly improved booking efficiency in our salon and helped us eliminate double bookings and decrease the amount of missed appointments we were experiencing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love how easy it is to use and find information on all of our clients!

Cons:

We would love a feature that would tell us our next available 1 hr apt, 2 hr, apt, and weekend appointment. It would make running our business even easier! We would also love a better wait list design--we often have a large waitlist and the set up of the current wait list function does not work for our set up.

Reasons for choosing DaySmart Pet

We talked with other people in our industry and everyone had a good experience with it and we liked the pricing.

Reasons for switching to DaySmart Pet

We actually used StoreVantage and it was terrible and would go down all the time, we would have to schedule appointments by hand and we had double bookings happen constantly. It didn't do enough things for us to help us run our salon.

Cheri G.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

DaySmart experience review

I want to give a huge thank you to [sensitive content hidden] for their outstanding help in getting my DaySmart messaging program back up and running. They were professional, patient, and incredibly knowledgeable throughout the entire process. [sensitive content hidden] quickly identified the issues and explained everything clearly, while [sensitive content hidden] made sure every detail was handled so the system was restored smoothly. Their teamwork and dedication turned what could have been a stressful situation into a seamless experience. I truly appreciate their expertise and excellent customer service—DaySmart is lucky to have them on the team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about DaySmart Pet is the way it streamlines both pet and client management, while also offering an intuitive calendar and scheduling system. These features make it easy to stay organized, save time, and ensure that appointments run smoothly.

Cons:

Cons: One drawback I experienced with DaySmart Pet is the additional fee required for messaging. Unfortunately, I was not reimbursed for the year that the messaging feature was unavailable, which felt like a loss of value. In addition, I’ve noticed that other grooming software offers the ability to calculate pay with both state and federal taxes included, a feature that is currently missing from my account. I believe this would be a valuable improvement and update. Overall, I feel it would add fairness and value to the service if a refund or credit were provided for the time the messaging feature was unavailable.

Vendor Response

Hi Cheri – Thanks so much for the great review! We're glad to hear DaySmart Pet is helping keep your scheduling and client management running smoothly. We appreciate your honest feedback and suggestions and will be sure to share them with our team. If you ever need assistance or have more ideas, feel free to reach out at 734-577-7804 or pet-support@daysmart.com.

Replied December 2025

Maryanne M.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Reviewed October 2025

Highly recommend Daysmart Pet!

I highly recommend this company for all your pet business needs! The app itself is easy to use and the staff is outstanding!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our company has been with Daysmart Pet for nearly 5 years. We are very happy with the service provided and the ease of use and efficiency with the software. It has helped us immensely manage our very busy schedule. All of the techs I've worked with at DSP have always gone above and beyond to ensure the most positive customer experience! In fact, recently they've implemented live phone calls support (instead of just the live chat) which has been extremely helpful when trying to tackle technical questions or issues. I cannot say enough good things about DSP!

Cons:

I was glad to see DSP implement live support!! I would like to see minor modifications to the software such as including the year of the appt as we are already booking into 2027! Also I would like to see alternative email campaigns that can be only sent to active customers. Lastly, I would like to see the reminder services available to also send to customers 14 days before the appt date instead of just 7 days.

Vendor Response

Hi Maryanne – Thanks so much for the great review! We're so glad to hear that DaySmart Pet is working well for your business. We appreciate your thoughtful suggestions and will be sure to pass them along to our team. If you ever need assistance or have more ideas, please feel free to reach out anytime!

Replied October 2025

Jimmy P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

Quick and Easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly and chat support is really quick to get back to you to resolve any issues. Would def recommend to other shops

Cons:

Has a couple of glitches here and there but i'm sure most software has the same here and there. Nothing really stands out as a "con" to the system so far (2yrs in)

Vendor Response

Hi Jimmy – Thanks for taking the time to share your experience! We're thrilled to hear that DaySmart Pet has been a helpful tool for your business over the past two years and that our chat support has been helpful. If you ever have suggestions or need assistance, please don't hesitate to reach out!

Replied January 2026

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