Jira vs. Notion: 2026 Comparison
Updated June 27, 2025 at 10:44 AM
Written by Marcela Gava
Senior Content Analyst
Edited by Mehar Luthra
Team Lead, Content
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- Introduction
- Comparison Snapshot
- Pricing Comparison
- Reviewers Perspective
- Key Features Comparison
- Bottom Line
- Other Popular Comparisons
17,948 verified reviews evaluated
267 features analyzed
122 integrations considered
Comparison Snapshot
Starting Price
$7.91
Starting Price
$12.00
Pricing Comparison
Starting Price
$7.91 / month
Free
$0.00 / month
Standard
$7.91 / month
Premium
$14.54 / month
Enterprise
Pricing available upon request
Data Center
$44000.00 / year
Starting Price
$12.00 / month
Free
$0.00
Plus
$12.00 / month
Business
$18.00 / month
Enterprise
Pricing available upon request
Small businesses and startups like Jira and Notion for their free plans, which offer essential tools for managing basic projects and tasks.
How do we know this? Our analysis of 1,300 reviews mentioning pricing confirms their appeal for teams seeking functionality without upfront costs.
Notion edges out Jira in user satisfaction for paid plans, with 68% positive reviews versus Jira's 49%. This may be due to the cost-effectiveness o...
f Notion’s paid plans which provide additional features like team collaboration and advanced permissions. Nonetheless, users of both platforms are cautious about their pricing structure, which can be prohibitive for larger teams as the team size increases. In addition, Jira users are particularly frustrated by the high cost when additional plugins and add-ons are required while some Notion users find the tiered pricing model a drawback.
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Reviewers Perspective
Ease of Use
Jira Reviewers Rating
"the user interface, extremely intuitive, is the first asset of the software…"
5.0
Notion Reviewers Rating
"Notion is an organization and productivity app that offers great versatility"
5.0
Both platforms face challenges due to their steep learning curves, according to user reviews. However, they offer distinct strengths: Jira comes with multiple view options, while Notion offers a wide range of templates.
How do we know this? This comparison is based on our analysis of 2,900 reviews regarding the ease of use.
What Jira users like: They particularly value features such as drag-and-drop task management and real-time pr...
oject tracking. However, some users find the abundance of features and options overwhelming. __What Notion users like:__ They appreciate Notion’s flexibility, which allows for extensive personalization, including creating dashboards and workspaces tailored to individual needs. Nonetheless, some Notion users report occasional slowness, especially with large databases, and others find the monochromatic design tiring.Value for Money
Jira Reviewers Rating
"So easy to learn and use, also their pricing is the best."
5.0
Notion Reviewers Rating
"Great software! I like the flexibility it offers and the pricing."
5.0
Notion’s pricing plans slightly edge out Jira in perceived value for money. Both Jira and Notion are praised for their free plans. While users appreciate the premium features of both platforms, they criticize the cost, particularly for larger teams.
How do we know this? We analyzed over 1,300 Jira and Notion reviews that spoke of value for money.
Jira's free version offers unlimited tasks and integrates with other tools. Its paid plans...
provide more storage, and while upgrading plans as the team grows is seen as an advantage, their pricing model, based on the number of users, can become expensive as team size increases. Jira's paid plans start at $7.53 per user, per month for 300 members. Notion’s free version is valued for its unlimited pages, file storage, and free templates, while its paid plans allow unlimited file uploads. However, some users find the pricing structure confusing and the premium plans expensive. Its paid plan starts at $10 per user, per month.Customer Support
Jira Reviewers Rating
"Its customer care services are one in a million."
5.0
Notion Reviewers Rating
"The customer support is really good if you get stuck on anything."
5.0
While both Jira and Notion provide valuable customer support, Jira's customer service is rated slightly higher, with 73% positive feedback against Notion's 67%.
Jira: The platform’s customer support is appreciated for efficiently managing service requests and incidents. However, some Jira users find the support staff lacking in expertise, leading to half-baked solutions and prolonged resolution times for issues.
Notion: Users value...
Notion’s helpful and responsive support team, which offers a comprehensive knowledge base, support ticket forms, and phone support for paying customers. But some users experience slow response time from the customer support team, while others feel that the support responses are often robotic and repetitive, lacking personalized assistance.Expert Analysis of Features
Task management
Jira Feature Rating
4.60 / 5
Notion Feature Rating
4.50 / 5
Jira offers customizable work items ideal for Agile and IT workflows, while Notion emphasizes automation and collaboration with AI-powered task management and flexible tracking tools.
Jira: It uses default work items as individual pieces that can represent tasks, helpdesk tickets, or bugs. Commonly employed in Agile software development and IT service management, these work items track progress and provide key information such as the assignee, due date, and status.
Plus, Jira's work items are highly customizable, making the platform adaptable to specific project management needs. Users also particularly praise Jira's ability to customize workflows and seamlessly integrate with tools like Confluence.
Notion: It features a more automated approach to task management, employing automations to streamline workflows for tasks, bug reports, and more. The platform also includes an AI-powered feature that assists users in populating key task information, such as key results and updates.
Additionally, Notion's workspace strongly emphasizes collaboration, facilitating the monitoring of team progress. Users particularly commend Notion's customizable task management features, including the ability to set due dates, priorities, and track progress.
Task management for Jira:
Based on 677 reviews, 98% of users consider Jira’s task management features important or highly important, praising their comprehensive capabilities and giving an average rating of 4.6/5. Our analysis indicates that Jira is likely a better fit for teams that need customizable workflows and operate in agile environments.
Task management for Notion:
Our analysis of 222 reviews reveals that 94% of reviewers rated Notion’s task management capabilities as important or highly important, with an average rating of 4.5/5. Users commend Notion's collaboration features and project views. In addition, its highly automated approach makes it a strong choice for users prioritizing reduced manual tasks.
Project planning/scheduling
Jira Feature Rating
4.60 / 5
Notion Feature Rating
4.60 / 5
Jira excels in Agile project planning with task breakdowns, timelines, and multiple views, while Notion offers a more visual, customizable approach with Kanban boards and progress charts. However, users note Jira lacks traditional Gantt support, and Notion misses advanced metrics.
Jira: Users appreciate Jira's ability to break down projects into manageable tasks, establish timelines, and allocate resources. Its strong support for Agile methodologies further enhances its planning capabilities. Jira offers various views like lists, timelines, and calendars, enabling users to align project deliverables and meet deadlines effectively.
Notion: In contrast, Notion provides a more visual approach to project planning and scheduling, emphasizing features such as priority labels, status tags, and progress charts. Users also value its layout customization options for increased flexibility. In addition, they find Notion's customizable databases, Kanban boards, calendars, and timelines particularly useful for project planning.
Project planning/scheduling for Jira:
Our analysis of 340 reviewers reveals that 97% value Jira’s project planning and scheduling features as important or highly important, giving an average rating of 4.6/5. This indicates its flexibility in catering to users who need different project views to visualize workflow stages.
Project planning/scheduling for Notion:
Among the 145 reviews evaluated, 95% rated Notion’s project planning and scheduling features as important or highly important, with an average rating of 4.6/5. Notion's customizable approach and its focus on visual elements position it as a compelling choice for users who prioritize flexibility and a clear visual representation of their tasks.
Task progress tracking
Jira Feature Rating
4.60 / 5
Notion Feature Rating
4.50 / 5
Jira users value its real-time task tracking, integrations, and Agile tools such as Kanban and Scrum boards, while Notion users appreciate its visual progress indicators, reminders, tags, and customizable status boards and graphs for managing tasks.
Jira: Analyzing Jira user reviews reveals that users value its real-time visibility into task status and its integration with tools like Clockify, which aids teams in ensuring timely project completion. They particularly appreciate the ability to monitor progress using Kanban and Scrum boards, burn-down charts, and customizable dashboards.
Notion: In contrast, Notion primarily relies on visual indicators like progress bars and charts, alongside customizable status boards, for tracking task progress. Users frequently mention the ability to set reminders, use tags, and create custom graphs as valuable features.
Task progress tracking in Jira:
Among the 342 user reviews about their use of Jira's task progress tracking functionality, 97% rated this feature as important or highly important. Based on our analysis, Jira is a better option for users who want a more personalized task progress-tracking experience through integrations or automations.
Task progress tracking in Notion:
With 93% of 128 reviewers considering task progress tracking important or highly important and giving it an average rating of 4.5, Notion emerges from our analysis as a relevant option for users seeking a highly visual and easily understandable overview of their task progress.
Bottom Line:
Jira is particularly favored by small businesses in the computer software and IT services industries. Its strengths lie in its extensive customization, various views, and work types, making it useful for Agile teams. While some users find its premium plans costly as their team expands, Jira remains an invaluable option for advanced project management needs.
Notion is popular among small businesses in the IT, computer software, and marketing industries due to its flexibility, collaborative features, and visual task management. Its automation suits users seeking modern, simple workflows. While its pricing can seem confusing or high, many still find that it offers slightly better value for money than Jira overall.
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Sources
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.
Product descriptions: In our descriptions of each featured product, we included the following details:
Most valued features: Our research team analyzed verified PM software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.
Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.





