Jira vs Pivotal Tracker: Which is best for you?

I started using Jira from 2017 as Supply Planning Director to plan, track and manage projects. Till now it helps me in my current organization which I started in 2008 to seamlessly collaborate on projects for 24/7.

There is a lot of core functionality missing, and a lot of it feels very low quality, yet the main thing they are producing are AI chatbots to provide poor quality summaries of tickets.

Pivotal Tracker offers tools which allows me to save time by eradicating manual workflow when planning and scheduling projects.

Unfortunately, Pivotal Tracker has poor background integration capability compared to alternatives.