Jira vs Shake: Which is best for you?

I started using Jira from 2017 as Supply Planning Director to plan, track and manage projects. Till now it helps me in my current organization which I started in 2008 to seamlessly collaborate on projects for 24/7.

There is a lot of core functionality missing, and a lot of it feels very low quality, yet the main thing they are producing are AI chatbots to provide poor quality summaries of tickets.

More customization would be a plus (UI reporting), but nothing you can't live without.

Had a bit of trouble with deployment, but nothing their customer support couldn’t help out with.