BugHerd vs Smartsheet: Which is best for you?

I love it too much to have a least-liked feature, but if I had to point to something, I'd like the ability to have an 'explainer' within the projects, so if someone goes to a project, they know which URLs to review, expectations, timelines, etc., versus having to capture that information separately.

It can be a bit buggy on the front end of the software, with task notifications dropping off or shifting positions.

The project collaboration aspects enable our remote team to stay updated on the intricate event schedules in real-time so that everyone is aware of their individual duties in real-time.

With a razor thin IT budget, these kinds of changes to billing are catastrophic with relatively little lead time to transition away.