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Confluence vs HappyFox Help Desk

Updated February 6, 2026

Confluence vs HappyFox Help Desk: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$5.42

per month

$24.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Document Review
4.86
Documentation Management
4.77
Real Time Editing
4.71
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Ticket Management
4.71
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Integrations
Evernote Teams
Evernote Teams
Microsoft SharePoint
Microsoft SharePoint
Jira
Jira
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Insightly
Insightly
Zapier
Zapier
OneLogin
OneLogin
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Pros / Cons
  • It’s a strong tool for team documentation and knowledge sharing, especially for keeping information centralized and accessible. While navigation and content upkeep can be challenging as documentation grows, its collaboration features, integrations, and flexibility make it a valuable platform for maintaining shared knowledge and supporting cross-team alignment.
  • I like it for organizing documents, but because of it's limitations of supporting various formats, I cannot use it as the only tool for all my documentation needs.
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  • I was treated with kindness and they were happy to walk me through all the steps necessary to fix my issue.
  • All fairly good except the Knowledge Base interface which is abysmal.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.4/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5
Functionality
4.4/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad