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Confluence vs Helpjuice

Updated February 6, 2026

Confluence vs Helpjuice: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$5.42

per month

$120.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Document Review
4.86
Documentation Management
4.77
Real Time Editing
4.71
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Access Controls/Permissions
4.81
Knowledge Base Management
4.81
Self Service Portal
4.80
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Integrations
Evernote Teams
Evernote Teams
Microsoft SharePoint
Microsoft SharePoint
Jira
Jira
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Microsoft Teams
Microsoft Teams
Contact Cloud
Contact Cloud
AUDITWorks
AUDITWorks
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Pros / Cons
  • It’s a strong tool for team documentation and knowledge sharing, especially for keeping information centralized and accessible. While navigation and content upkeep can be challenging as documentation grows, its collaboration features, integrations, and flexibility make it a valuable platform for maintaining shared knowledge and supporting cross-team alignment.
  • I like it for organizing documents, but because of it's limitations of supporting various formats, I cannot use it as the only tool for all my documentation needs.
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  • The customer support team is typically responsive and able to help us quickly find solutions to issues or updates we need to make.
  • Additionally, there is a limit on how many keywords can be added to an article which makes it difficult for us to make improvements on our search analytics.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
4.4/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2022
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad