e·silentpartner 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

e·silentpartner

4.4

(28)

Pricing

Pricing available upon request

About e·silentpartner

e·silentpartner by The Médi Group is a cloud-based integrated professional services automation (PSA) solution. It offers users project and resource management, accounting and financial management, time and expense tracking, media management, collaboration and file sharing, business intelligence, customer relationship management (CRM) capabilities and more.

e·silentpartner caters to project-driven businesses that include advertising agencies, public relations firms, in-house creative services departments, graphic design firms and management consulting firms.

Within its project management features, e·silentpartner allows users to create and track schedules using pre-formatted templates. The solution also offers schedules for different projects using 'Critical Path Methodology'. Using role-based rules, users can view project or company financial information on a configurable dashboard.

The Médi Group provides implementation, training and customer support through telephone and web conferencing, as well as email and an online service portal.

e·silentpartner Screenshots

e·silentpartner Pricing and Plans

Starting price: $45.00

Free Trial

Free Version

Basic

$45.00

No plan information available

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e·silentpartner Features

Popular features found in Advertising Agency
Assignment Management
Billing & Invoicing
Campaign Management
Commenting/Notes
Deadline Management
Document Management
File Sharing
Project Tracking
Reporting & Statistics
Task Management
Time Tracking
More features of e·silentpartner
Access Controls/Permissions
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Audit Trail
Bank Reconciliation
Billable Items Tracking
Budgeting/Forecasting
Calendar Management
Client Management
Client Portal
Collaboration Tools
CRM
Customizable Fields
Customizable Reports
Data Visualization
Digital Asset Management
Document Storage
Drag & Drop
Email Management
Expense Tracking
File Management
Financial Management
Financial Reporting
Fixed Asset Management
Forecasting
Gantt/Timeline View
General Ledger
Income & Balance Sheet
Lead Management
Mobile Access
Mobile App
Multi-Currency
Multi-Location
Multiple Projects
Performance Metrics
Progress Tracking
Project Accounting
Projections
Project Management
Project Planning
Project Templates
Project Time Tracking
Proposal Generation
Purchase Order Management
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Recurring/Subscription Billing
Reminders
Reporting/Project Tracking
Resource Allocation & Planning
Resource Management
Sales Tax Management
Search/Filter
Status Tracking
Task Planning
Task Progress Tracking
Task Scheduling
Template Management
Third-Party Integrations
Time & Expense Tracking
Timer
Timesheet Management
Workflow Management

e·silentpartner User Reviews

Overall Rating

4.4

Ratings Breakdown

57%

32%

Secondary Ratings

Ease of Use

4.1

Value for money

4.4

Customer support

4.7

Functionality

4.4

Gwen S.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Good but not quite good enough for us

People were great. Loved the product (back end). Report writing was tricky but their team was always there to help. This may have been updated recently

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was excellent. Did everything we need it to from a task management, collaboration and traffic planning (and a ton more that we didnt use for billing and budgeting).

Cons:

Our team felt the UI was dated. We switched off for that reason but that was 2 years ago, so we would definetly take a look again.

Reasons for choosing e·silentpartner

We actually selected Mavenlink and hated it so we made the switch (and lost some money) to eSilent Partner

Reasons for switching to e·silentpartner

We needed integrated time tracking and more robust task management and resource planning / traffic.

Sean L.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Reviewed October 2023

Sean's eSP review

I enjoy using eSP a lot, and I would certainly keep using it for our business.There are several fixes I would recommend (see "Cons" section), but this is because I believe that eSP could be even-more user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eSilentPartner is overall a great platform to use, and I use it daily with my team.It is especially useful for the industry in which Moveo operates (advertising). eSP has many great features, and overall, it is an extremely thorough and helpful tool.

Cons:

Regarding this, I only have a few notes:1 - Abbreviated menu item names:--> There are some menu items that are abbreviated, or which have unclear names (i.e., Setup --> Cat / Group; Jobs --> Group --> Approve Draft Inv's; AP --> Computer Checks, etc.)--> This aspect of eSP can make using the platform confusing-- especially for some of our contractors, who do not have English as their first language.--> This aspect also makes the platform feel like an unfinished product. Having a more-standardized way of naming eSP's menu items (i.e., no abbreviations, and/or clearer descriptions) would help the platform feel more cohesive.2 - Difficult learning curve:--> eSP has an inviting, user-friendly interface, but the full functionality of the platform is sometimes unclear. eSP has many useful functions, but there is a rather steep learning curve for this platform.--> This is somewhat related to my note #1: I do believe that standardizing the naming conventions of all menu items would help make the learning curve less steep.3 - Inaccessible financial statements for previous years:--> We are unable to access financial statements from years prior to "last year".--> For example, if I want to generate Moveo's profit & loss statement, I am only able to select: 1 - "last year", 2 - "this year", and 3 - "next year". Please expand this functionality. We need to access financial statements for all years, regardless of time period. This is my biggest need.

Mike N.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Does not keep the promise

A lot of promises. Terrible onboarding/training. That's about it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initially we were sold on the idea that this was going to be the one software that did everything well, accounting and timekeeping, project management and team comms. Spoiler alert, it does not.

Cons:

After being made a lot of promised about things the software could do or would do on near-term future releases we realized this software is a dud. The accounting integration was so painful that honestly the only reason we still have ESP is because I don't think we could put our accounting team through another migration. So we basically se it for timesheets and billing and we have replaced all other functionality with far superior tools like Microsoft Teams for team collaboration and Asana for project management.

Reasons for choosing e·silentpartner

Poor judgement.

Reasons for switching to e·silentpartner

We were looking for a system that did each of these functions better. We thought ESP might be it. We were wrong.

Angel K.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

Powerful and easy to use

I love this software! Easy to use, fantastic customer service, not a lot of updates. That may sound silly but if you have ever used a software that update every month or even more frequently it's a pain. You start to feel like all you do is update, update, update which caused lots of down time and frustration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's all in one place. Production/creative jobs - from estimate and advanced billings to step by step production assignments that can auto adjust when a client messes with a deadline and deliverables to final billings, Media advertising Jobs - from planning and invoicing, thru push of a button placement buying, to reconciliation (with or without third party integration), all with tools that automatically recalculate when placements or timing changes. Use the full breath of the software to have one click insight on any job at any moment. Even financial wellness of individual jobs, clients or campaigns. On the financial side it's extremely easy to implement and use, it integrates with banks and credit card payments seamlessly, delivers clear and concise financial statements, has tons of standard report at a click of a button - can download to excel if you want - has an easy to read dashboard that provides up to the minute financial data in one place for comprehensive look at the companies financial standing.

Cons:

I would like an easy way to look at past years beyond 1. Love that I can see and compare this year with last but would like to expand on that so I can get the last 5 years just as easy as last year.

Reasons for switching to e·silentpartner

Because I had worked with ESP at another agency and it was wonderful and Advantage is terrible and time consuming. On advantage it would take over 2 weeks to just provide the reports needed to close the month. Some reports would take over 20 minutes to run!! That's crazy! ESP reporting is instant and they provide clean easy to read reports that a simple to customize to what I need/want in the moment.

Rosanne W.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Reviewed October 2023

Rosanne Woodley c/o Healthwise Creative

[sensitive content hidden] & the team that I've met - ARE AMAZING!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Estimating, PO's, Job Charges, Tracking hours to date, Schedules!

Cons:

I understand that Clients want different things & you are meeting their requests. This is amazing customer service.Therefore, there are too many ways to do the same thing. This is confusing to new adoptees.

Bryan R.

Verified reviewer

Public Relations and Communications

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

sp 2023

its worked well. easy to adapt to

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ease of preparing reports used for financial statements and tax returns are produced from these #s

Cons:

not much to complain about for my job... maybe have 3 or 4 years of data vs two or three

Ellen E.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Reviewed February 2022

Long standing partnership

Customer support has always been superb! They are always quick to offer insight and guidance, as well as taking recommendations into consideration for future enhancements/updates. We neglected to fully embrace the project management module back in 2005 when we partnered with Silent Partner, nor when department management changed, and as a result incorporated Wrike project management as a three year commitment right before Silent Partner rolled out their new and improved project management modules. However, having been with the company for 17 years we have watched it develop into a comprehensive marketing/project management system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used the software for so long that it is comfortable yet constantly improving.

Cons:

The original integration date was rushed by our team and had to be postponed so that we could be fully ready to use Silent Partner. If we were starting over I would highly recommend training sessions with Silent Partner support, or intensive training to an administrator that could in turn train staff to utilize Silent Partner to its full capacity.

Reasons for choosing e·silentpartner

The former accountant made the selection.

Reasons for switching to e·silentpartner

Prior system made tracking profitability very difficult.

Tammy D.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Reviewed October 2023

eSilentPartner

My overall experience with eSP has been positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to write SQL reports in order to get the information that is required to provide insightful analysis.The customer service/support is outstanding!

Cons:

I've received complaints from internal resources that they don't like the interface and they find the project management tool lacking.eSP has some quirks but the support team is quick to look into it and provide solutions.Training manuals are not fluid.

Paul C.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Reviewed February 2022

Reliable software perfect for our agency

eSilentPARTNER has been an effective tool for us. It is head and shoulders above our previous agency accounting/management software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using eSilentPARTNER for over 12 years. It's clear that the developers understand the nuances of our business and have incorporated that into the platform. The support team is responsive, professional and fully versed in the application. We use eSilentPARTNER primarily for accounting and project management purposes and we have never been unhappy with the software.

Cons:

Although the software is intuitive and easy to use, there is some inconsistency in functionality between the different modules. This however has not been problematic.

Reasons for choosing e·silentpartner

Better fit for our needs

Reasons for switching to e·silentpartner

Upon comparison of products, eSilentPARTNER seemed to be the best fit for us and we have not been disappointed.

Patrice Q.

Verified reviewer

Design

51-200 employees

Used daily for more than 2 years

Reviewed February 2022

eSilent Partner: a friend to manage the business

sSilent Partner has been great so far to help us managing the business, developping an ad hoc cash report preventing us wasting a lot of time reconciling data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eSilent Partner has an amazing support team, super reactive, doing the best to be sure your question is answered VERY quickly.

Cons:

I would like more features to keep integrating within the same software: more flexible expense report and project management

Reasons for choosing e·silentpartner

I didn't consider changing as the service answers mostly of our current needs.

Showing 1 - 10 of 28 Reviews