Scoop 2026: Benefits, Features & Pricing

Wondering if Scoop is right for your organization?

Our Project Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Scoop

4.5

(23)

Pricing

Pricing available upon request

About Scoop

Scoop is a leading provider of AI-powered Field Service Management (FSM) software, purpose-built to help service organizations streamline and scale their operations.

Originally developed to support solar installation and service teams, Scoop now powers over 250,000 job sites across 14 countries. The platform continues to expand its impact across a growing number of industries, including EV charging infrastructure, wind operations and maintenance (O&M), battery storage, home energy services, telecommunications, and other commercial field service sectors.

Scoop Screenshots

Scoop Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Scoop Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of Scoop
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Assignment Management
Calendar Management
Change Order Management
Client Portal
Collaboration Tools
Commenting/Notes
Commercial
Compliance Tracking
Contact Database
Contractor Management
CRM
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Deadline Management
Documentation Management
Document Storage
Drag & Drop
Email Management
Feedback Management
File Management
File Storage
For AEC Industry
Forecasting
Forms Management
For Residential
Idea Management
Incident Reporting
Inventory Management
Issue Tracking
Maintenance Scheduling
Materials Management
Mobile Access
Mobile App
Multi-Channel Communication
No-Code
Offline Access
Percent-Complete Tracking
Permit Management
Productivity Analysis
Progress Tracking
Projections
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Workflow
Real-Time Data
Real-Time Updates
Recurring Tasks
Reminders
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Resource Allocation
Role-Based Permissions
Rules-Based Workflow
Scheduling
Search/Filter
Service History
Status Tracking
Subcontractor Management
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Third-Party Integrations
Timesheet Management
User Management
Version Control
Workflow Configuration
Workflow Management
Work Order Management

Scoop Integrations

Podio

Slack

Gmail

Pipedrive

QuickBooks Online Advanced

Microsoft 365

See all 34 integrations

Scoop User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

26%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.8

Functionality

4.2

Brian N.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Scoop is Great!

Excellent experience! Would recommend to anyone looking for a project management tool! Love everything about it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scoop is easy to use and great for organization for our project managers. Very little bugs and issues. Great customer support and onboarding! We love the customization!

Cons:

We have had no real issues, so we don't have anything that we like the least! Everything is great!!

Benjamin L.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Highly customizable and streamlined project & field management software

Scoop has greatly improved our team's efficiency and clarity in both field reporting and project management. The ability to automatically report information from our teams on site, capturing that information right in Scoop, and then presenting it for our clients has made our entire operation increasingly smoother. Scoop is a great software for continual process iteration as well, giving us the ability to take team feedback and modify parts of each workflow from information display to notification schemes. Overall, the buildout of our Scoop platform has made information handoff significantly easier between team members and our clients which has freed up the Captain Power team to focus more on doing rather than busy work and manual project updates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nice way to visual track projects through their workflow, collect data form the field, and house project documents. I really enjoy all of the easy customizations we can make on displaying different project info on certain workflow stages to tailor it for the individual team member working on that workflow. The ability to create different notification schemes, create conditional action items on a project, and nicely present all of this information into a color-coded, well-organized project dashboard has made our solar project management significantly more streamlined.

Cons:

The inventory system was not quite robust enough for our operation as it expanded into multiple departments.

Reasons for switching to Scoop

The bandwidth requirement and project tracking was better with Scoop.

Krista G.

Verified reviewer

Renewables & Environment

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Scoop Solar for Project Management

They really tried to be the product and company we needed and unfortunately, it just didn't work out. Their team is very friendly and does offer great customer service. There is a lot of features that could use an upgrade (especially Work Orders and payment tracking). Overall, they are a good product that I am sure will continue to improve itself for their clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At first, it seemed we would like the interface the most. Everything can be customized, which is actually a pro and a con. Their customer service is great and they do provide a lot of support to your team.

Cons:

It needs A LOT of time and resources to set-up. Due to being able to customize everything, there really isn't an "out of the box" option to hit the ground running. It took our team months to get things somewhat where we wanted but we were constantly changing things. Everything costs additional.

Alanna K.

Verified reviewer

Renewables & Environment

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Scoop for our business

Very positive overall experience. The team has been excellent - getting all our questions answered promptly and thoroughly and listening to our feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like how easy it is to customize without needed a technical consultant every step of the way. It's very strong for project management and keeping office + field teams connected.

Cons:

The calendar. Only being able to schedule one event per Scoop is incredibly limiting for our company and we've had to revert to Google Cal. There's also some simple fixes that would go a long way, like "display all/hide all" options.

Reasons for switching to Scoop

Most project management softwares cannot be used by our field installers. They're also way more expensive and difficult to customize.

Fletcher D.

Verified reviewer

Renewables & Environment

2-10 employees

Used daily for less than 12 months

Reviewed July 2019

Field Service Reporting Freedom

The software is exquisitely designed, very user friendly and flows with what my expectations should be for reporting and their team has been very hands on with bringing my team up to speed on how to best build out and use the platform. Thank you Scoop!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the ability to build out the content as i see fit and tailor it per client application

Cons:

integration for all in one type platform (Scheduling/Dispatch/Reporting/Billing).

Reasons for choosing Scoop

Scoops Reporting platform is better for our field service application

Reasons for switching to Scoop

Mobiworks team made a lot of promises but did not deliver. Very disappointing.

Katharine K.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Over promise and Under Deliver

Abysmal. We keep having to put bandages on thins to make them work,. Can't get the staff to effectively provide assistance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was to provide with an alternative to following job progress versus an Excel spreadsheet. It has not been able to provide this to us yet.

Cons:

Lots of issues. Computer glitches and bugs make getting the information to everyone that needs to have it impossible. although we paid for training, the only training we ended up getting was training videos. Several appointment with Scoop staff for additional training was missed by Scoop personnel. Unable to get a single picture of the job status. We are spending a lot of money to not get what we had prior to Scoop.

Reasons for switching to Scoop

We were told it would be easier and better. But it has not been able to do either.

Alan M.

Verified reviewer

Renewables & Environment

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Scoop is the Backbone of Our Operations

We have used Scoop since 2019. With help from Scoop’s GLOO team, we built integrations and continually refined them as our business evolved. Scoop has become the backbone of our project management. Every solar, heat pump, EV project, and other electrification service we sell runs through Scoop, and the automations save us hours of admin work. We’ve been able to keep our operations team lean while handling all project management smoothly. It’s been critical for scaling our business without adding unnecessary headcount.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scoop makes project management so much easier by keeping everything in one place. Our team uses it to coordinate between sales, design, and operations, and it ensures nothing slips through the cracks. Automated workflows, conditional fields, and integrations with our CRM and design tools have been a lifesaver. It removes guesswork, reduces errors, and gives our operations team complete visibility. Without Scoop, we probably wouldn't be able to do a lot of the customizations we do now.

Cons:

The biggest challenge isn’t the platform itself but making sure everyone uses it consistently. Like any system, it works best when all team members follow the process. Once they do, everything is flawless.

Will C.

Verified reviewer

Renewables & Environment

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Scoop is a flexible platform that powers our commercial solar projects

We’ve used Scoop to manage 1,000+ commercial solar projects and 100,000+ checklist items. It has become the backbone of our operations, cutting down duplicate tasks, streamlining communication, and aligning everyone around the same workflow. From onboarding through day-to-day execution, Scoop supports the way we work: democratic, transparent, and process-driven.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scoop makes it much easier to manage our complex commercial solar projects end-to-end. We run everything from early-stage design through permitting, construction, and even O&M in the platform. It’s flexible enough that whether we’re managing a large rooftop system, a carport, or a multi-year new construction solar project, we can standardize workflows, track deadlines, and keep our teams aligned.

Cons:

The platform has so many capabilities that it takes some time to decide the best way to configure dashboards and reports for different teams. Once set up, it’s powerful and easy for everyone to use.

Ken H.

Verified reviewer

Environmental Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Our experience with Scoop Solar

Overall very positive. It took quite a lot of time to get fully familiar with the system, but once it’s up and running it’s very beneficial for our day to day operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ongoing support is a big help as there is a lot of flexibility within the system, so help navigating various options is great

Cons:

The inability to add items to the calendar that do not have a specific project or scoop prevents us from putting in holiday dates for individual crew members, so we need to track this separately

Adrian S.

Verified reviewer

Environmental Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Excellent customer experience for PV process automization

The customization is very intuitive and onboarding has been excellent. The combination of automization of processes together with always up to date dashboards (also customizable) is extremely halpful to our PV business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Customer care & experience - Helps us streamline & automate operations - Get's the important data to management in an automatized way

Cons:

Parts of the software feel somewhat rigid and lack flexibility in adapting to varied user needs.....

Showing 1 - 10 of 23 Reviews

See All Reviews