Arthur Online 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Arthur Online

3.9

(16)

Pricing

Starting at £19.00 per month

About Arthur Online

By bringing everything onto one easy-to-use platform, Arthur simplifies operational processes to establish a fully integrated infrastructure around which your business can improve its service offering and achieve scalable growth.

Our market-leading features and functionality allow you to seamlessly manage all aspects of your portfolio and ensure you have more resources to secure new deals and increase your revenue.

Thanks to Arthur’s suite of specialised apps for every stakeholder, property managers, across all sectors, can manage their portfolios on the go on all devices, improving communication and transparency with all parties.

With Arthur, you can simplify, manage and elevate the end-to-end lettings process with powerful automation capabilities such as automated maintenance workflows. This enables you to focus on more revenue-generating tasks to boost profitability.

Arthur is the only cloud-based property management platform integrated with thousands of third-party industry-leading apps and portals - including Xero, Signable and Zoopla - giving property managers an unparalleled opportunity to boost efficiency and grow their portfolios.

Confidently manage and streamline yo...

Arthur Online Screenshots

Arthur Online Pricing and Plans

Starting price: £19.00 per month

Free Trial

Free Version

Basic

£19.00

per month

No plan information available

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Arthur Online Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of Arthur Online
Accounting
Activity Dashboard
Analytics
Billing & Invoicing
Credit Check
Customizable Reports
Financial Management
Guest Tracking
Housekeeping Management
Lease Management
Maintenance Management
Mobile App
Occupancy Management
Owner Portal
Parking Management
Payment Processing
Property Database
Property Management
Residential Properties
Task Management
Tenant Portal
Tenant Screening
Vacancy Management
Vehicle Management
Visitor Management
Website Management

Arthur Online Integrations

Signable

Trello

Xero

Zapier

Arthur Online User Reviews

Overall Rating

3.9

Ratings Breakdown

50%

25%

13%

Secondary Ratings

Ease of Use

3.7

Value for money

3.9

Customer support

3.8

Functionality

3.8

Arpit P.

Verified reviewer

Utilities

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2019

THE BEST PROPERTY MANAGEMENT SOFTWARE

I CANNOT PRAISE MY EXECUTIVE AND THE TEAM HIGHLY ENOUGH. THIS SOFTWARE HAS ALLOWED ME TO EXPAND MY BUSINESS THREE-FOLD WITHOUT THE NEED TO HIRE STAFF. OUR TENANTS AND CONTRACTORS ALL ENJOY A BETTER EXPERIENCE. WIN WIN. KEEP UP THE GOOD WORK

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

THE SERVICE IS FIRST CLASS AND THE THOUGHT THAT HAS GONE INTO THIS PRODUCT IS SUPERIOR TO ANYTHING ELSE ON THE MARKET. CLOUD BASED MEANS ACCESS IS NOT RESTRICTED TO THE OFFICE AND THE NATIVE IOS/ANDROID APPS MAKE THE PHONE EXPERIENCE EXCELLENT.

Cons:

TOOK A WHILE TO GET USED TO THE NEW UI UPGRADE. THE MAILMERGE SECTION HAS BEEN OVERENGINEERED, IT WAS BETTER BEFORE THEY UPGRADED IT. ALL OPTIONS ON ONE SCREEN.

Dave N.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed September 2019

Arthur Online Review

Arthur is an excellent and easy to use property management system and has helped us grow from 5 to over 100 properties. We would like to see it integrated with our STAAH channel management software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use and does the basics of account management well. We have short term and long term tenancies and have found the system to be flexible for our staff to manage and track current and upcoming tenancies. We make heavy use of flags to monitor different types of tenancy.

Cons:

Lack of integration with our STAAH channel management software. Statement formatting and printing using the new templates is more complex than the old system. I would like a graphical view of all properties showing the tenancy status of each. The advanced configuration features support the UK market well but so the Asian market that we work in.

Reasons for choosing Arthur Online

Core features are simple to train and use, statement management is the most important part of our business.

Natalie M.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Constant problems & always bugs and unable to fix

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple product however lots of bugs and software running issues.

Cons:

This software has been persistently having problems. It appears that they have bugs in the system on regular basis which has seriously affected our business. It has been very slow in refreshing each page on a daily basis in a week in a row! They are breaching the fair usuage policy as can not provide a reliable and award winning service to their customers. Customer Service advisors on the live chat are very slow and takes nearly a week to respond. This software has cost my company alot of in time and money.

Reasons for switching to Arthur Online

We in the process of changing software providers due to the constant issues with arthur across the whole property software package and customer service. This has cost the company extra money which should not be needed along with time and effort with the migration with little support from the team within Arthur to do this.

Mark D.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed September 2019

Excellent lettings & contractor management

we moved over from a spreadsheet that was used for tracking current tenants & deposits. Their representative makes those basic tasks so much easier and added to that the extra functionality it was a no-brainer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to easily put tenants in direct contact with contractors for all sorts of minor issues whilst maintaining control of spening & work done.

Cons:

The financials are not geared for our organisation setup.

Paul C.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Reviewed June 2019

Managing HMOs using Arthur

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and well suited to HMOs. Dashboard is great for overview of properties. Xero synchronisation is a big time saver. I really like the tenants ability to manage their tenancies and report problems and for me to allocate tasks to my team. There are a lot of features I am yet to try so not using Arthur to its full abilities.

Cons:

It would be great to enter defaults like length of tenancy and other tenancy details to make adding tenants easier. Less buttons to press to sync with Xero would also be nice

JOHN K.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Awful Arthur

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All in one property management software

Cons:

Nothing works properly and unbeliavably poor at resolving issues

Shivani T.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Poor Customer Service - do not use

Arhur is a very complicated system, with multiple functions doing the same thing which creates confusion. It is not user friendly, which leads to mistakes and as a result there is inaccurate info being pulled out on a daily basis. The quality of data is very poor. I requested to terminate my contract and there was no support available from the team to enable for my data to be migrated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Calender reminders of expiring tenancies

Cons:

Not user friendly and lack of customer service.

Reasons for switching to Arthur Online

Better customer service, more services and better value for money.

Aaron A.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed September 2019

Great value for money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very complete, with lost of useful functionalities.

Cons:

The UX design could improve, sometimes there is a lot of going on in a screen. This can create confusion for users.

James D.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed June 2019

Arthur Online review

Fantastic team always answer the phone and helpful. Navigating through a complete upload of software was a big issue for us and glad we were helped

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Assisted us with HMO management which other software failed to perform

Cons:

In depth processes which are needed to be learnt properly first or else the system is not effective This isn’t a con of the software but user will need to learn properly !

Abigail H.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Reviewed September 2019

Moorview Lets

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love how when you book a viewing, its quick and easy to notify the tenants. The different tabs on the side are easy to navigate and work around. The tasks are used daily for tenants to report maintenance and this works well.

Cons:

The property owner statements are confusing for our landlords to understand.

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