Guesty 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Guesty

4.4

(442)

Pricing

Starting at $23.00 per month

About Guesty

Guesty is a property management software designed for managing short-term rental properties across various booking platforms. It supports vacation rental hosts, property managers, and enterprise-level operators handling listings on channels such as Airbnb, Vrbo, and Booking.com.

The software includes a multi-calendar that consolidates reservations from multiple booking channels to prevent double bookings. A unified inbox centralizes guest communications for streamlined response management. AI-powered tools assist with automating guest replies and generating website content. Revenue management features include dynamic pricing algorithms. Additional features include customizable automation workflows, direct booking website creation, secure payment processing, and mobile management capabilities.

Guesty includes a task management system to organize cleaning, maintenance, and other property-related activities. Reporting and analytics tools provide insights into business performance. An owner portal supports communication with property owners. Risk mitigation features include damage protection coverage and guest verification tools.

Guesty Screenshots

Guesty Pricing and Plans

Starting price: $23.00 per month

Free Trial

Free Version

Lite

$23.00

per month

Plan includes:

Airbnb and Google Vacation Rental integrations
Reservation Management
Unified Inbox
Multi-Calendar
Task Management
Integration With Payment Systems
Mobile Management
Direct Booking Websites
Stripe Payment Integration
24/7 Chat Support

Pro

Pricing available upon request

Plan includes:

Advanced Booking Features
Unit Management
Accounting
Revenue Management
Includes CRM and Lead System
Owner Portal
Advanced Analytics
Open API
Customizable Templates
Dedicated customer success manager

Enterprise

Pricing available upon request

Plan includes:

Enterprise-grade security
Tailored Onboarding
Advanced Reporting
Customized analytics
Premium Support
Property Management
Workflow Automations
Mobile App

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Guesty Features

Popular features found in Channel Management
Calendar Management
Campaign Management
Data Synchronization
Dynamic Pricing
Incentive Management
Lead Management
Multi-Channel Distribution
Order Management
Partner Portal
Pipeline Management
More features of Guesty
1099 Preparation
Accounting
Accounts Payable
Accounts Receivable
Activity Dashboard
Ad hoc Reporting
Alerts/Notifications
Analytics
API
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Booking Notes
Built-in Accounting
Calendar Sync
Cash Flow Management
Channel Analytics
Channel Management
Client Portal
Commission Management
Communication Management
Communications Management
Contact Management
Content Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Document Management
Document Storage
Electronic Payments
Email Management
Employee Management
Expense Tracking
Extended Stay
Financial Management
Financial Reporting
For Property Managers
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
General Ledger
Generative AI
Group Reservations
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Guest Tracking
Housekeeping Management
Inbox Management
Income & Balance Sheet
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Listing Management
Maintenance Management
Maintenance Scheduling
Marketing Automation
Mobile Access
Multi-Channel Campaigns
Multi-Channel Management
Multi-Channel Marketing
Multi-Location
Multi-Property
Occupancy Management
Online Booking
Online Payments
Online Reservations
Opportunity Management
Owner Portal
Owner Statements
Partner Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Portfolio Management
Price/Margin Management
Promotions Management
Property Database
Property Management
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Recurring Invoicing
Reminders
Rental Management
Reporting/Analytics
Reporting & Statistics
Reservations Management
Revenue Management
Reviews Management
Role-Based Permissions
Room Booking
Sales Reports
Search/Filter
Short/Long Term Rental
Single Property
SMS Messaging
Social Media Integration
Task Management
Tax Management
Tenant Management
Tenant Screening
Tenant Tracking
Third Party Booking
Third-Party Integrations
Transaction History
Trust Accounting
User Management
Vendor Management
Website Integration
Website Management
Workflow Management
Work Order Management

Guesty Integrations

Stripe

Integration rated 4.4 from 55 reviews

PriceLabs

Integration rated 4.8 from 51 reviews

Rentals United

Integration rated 4.0 from 15 reviews

Breezeway

Integration rated 4.5 from 13 reviews

Beyond

Integration rated 4.3 from 10 reviews

Guesty User Reviews

Overall Rating

4.4

Ratings Breakdown

74%

12%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.2

Functionality

4.4

Riley G.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Guesty Review

I would give it a five-star review. It's absolutely amazing. Working with them truly is a partnership, not just a customer relationship.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guesty's customer service has been absolutely amazing. They truly are partners. I love the software. I'm very happy with the service and highly recommend it.

Cons:

My one suggestion is building out operations a little better. I think it would be great if operations got to a little bit higher level.

Reasons for choosing Guesty

Guesty is definitely doing the mess improvement of any company.

Reasons for switching to Guesty

I got poor customer service from Host Away, and that's where Guesty completely took over.

Vendor Response

Hi Riley, Thank you so much for your kind words and for choosing Guesty as your partner. We are thrilled to hear that our customer service has made such a positive impact on your experience and that you are enjoying the software. We truly value the partnership we have built with you. We have also taken note of your suggestion regarding the operations module; we are constantly working to level up our features to better support your business needs. Your trust means everything to us, and we look forward to continuing this journey together. Best regards, The Guesty Customer Experience Team

Replied February 2026

Verified

Reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Reviewed March 2026

Happy we moved over, no regrets!!

Positive - we have recommended Guesty to many other suppliers and are reassured when we meet peers who also use them

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extensive integration, automation of repetitive processes and constant product development. They never stand still and that is what we need.

Cons:

A workable accounting function that integrates with the bank account to allow for intelligent automation

Reasons for switching to Guesty

it was substandard and not developing quickly enough

Vendor Response

Hi there, Thank you so much for your kind words and for being such a loyal advocate for Guesty. We are thrilled to hear that our constant product development and automation tools are helping your business stay ahead. We also appreciate your feedback regarding bank integration for accounting, as we are always looking for ways to improve. Building a long-term, trusting partnership with you is our top priority, and we look forward to continuing to grow together. Best regards, The Guesty Customer Experience Team

Replied March 2026

EDWARD C.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Worst customer support ever

Previously 3

Worst investment ever

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 3

Customer support

Previously 3

Functionality

Previously 2

Pros:

The software is good but if you have an issue expect no customer support for weeks literally for weeks, you will lose booking and money .

Cons:

Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT

Katie K.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed March 2026

PMI Palmetto Guesty Review

Overall my experience has been great. It has helped improve my operations behind a computer screen. I do see great potential with guesty in helping improve my boots on the ground operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that all of my listing information and other booking sites can all be in one central location. Having easy accessibility to the inbox for all booking sites is huge. The support team is awesome and always so quick to help and answer questions.

Cons:

It can be hard with so many AI integrations. Automation is great but in this business specifically I feel it is so important to never loose the human interaction touch. I also wish that the task templates could be structured better.

Reasons for switching to Guesty

Our corporate franchise partners had us switch systems.

Vendor Response

Hi Katie, Thank you so much for sharing your feedback with us. We are delighted to hear that having your listings and communications in one central location has improved your operations and that our support team has been able to assist you effectively. We truly value your trust in Guesty. We also appreciate your honest perspective on balancing automation with the human touch, as well as your suggestions for task templates; insights like yours are vital as we work to enhance our tools to better support your boots on the ground operations. Best regards, The Guesty Customer Experience Team

Replied March 2026

Claudia M.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Reviewed March 2026

Great Platform for Property Managers

We’ve had a great experience using Guesty to manage our short-term rental operations. The platform provides a centralized system where we can handle reservations, guest communication, pricing, and channel management all in one place. This has significantly streamlined our workflow and helped our team stay organized while managing multiple properties.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love AI reply suggestion that Guesty added to the inbox, it definitely makes the workflow much easier!

Cons:

At the moment, there’s nothing specific I dislike about Guesty. It has been very reliable and helpful.

Reasons for switching to Guesty

Guesy offers a more complete service, for example to use of AI on the guest chat.

Vendor Response

Hi Claudia, Thank you so much for your kind words and for sharing your experience with Guesty. We are thrilled to hear that our AI reply suggestions and centralized system have significantly streamlined your workflow and helped your team stay organized. Building a reliable platform that simplifies your short-term rental operations is our top priority, and we are committed to supporting your continued success and growth. Best regards, The Guesty Customer Experience Team

Replied March 2026

Edoardo B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed March 2026

Good PMS, works fine but it needs a lot of time to set it up in the best way

Ratings Breakdown

Ease of use

Functionality

Pros:

It takes a lot of time to understand all the features, because there are many. The user experience is good, easy to check the chats, the calendar and the reservations' details. Easy and useful also the automatic messages and the Guesty app.

Cons:

Doesn't translate the chats and the financial report is not very precise for the data coming from Booking.com

Reasons for choosing Guesty

Because someone suggested it to me, especially for the open API

Vendor Response

Hi Edoardo, Thank you for your feedback and for choosing Guesty for our open API. We are glad to hear that you find the user experience, automatic messages, and our app useful for managing your reservations. We also appreciate you sharing the areas where we can improve, such as chat translations and the precision of financial reports for Booking.com. Your trust is important to us, and we are committed to refining these features to better support your business operations. Best regards, The Guesty Customer Experience Team

Replied March 2026

Scott M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed March 2026

Modern, easy to use booking software with 5* support!

So far, so good! Easy to get everything setup, easy to use and the customer support is 5 star. Integrations with the channel manager were easy and we can finally actually control EVERYTHING in one place! Building my own integrated website was also a breeze, which is a HUGE plus for me, not to have to be charged by other platforms and web developers every time I want to add or change anything on my website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Speed, ease of use. Customer support is fast to get and efficient. It's a modern platform in a market saturated with old booking software platforms which cannot be upgraded.

Cons:

It is expensive compared to competitors but, in it's defence, it is far superior to competitors as well, so we see the value in it.

Vendor Response

Hi Scott, Thank you so much for your kind words and for sharing your experience. We are thrilled to hear that you are finding such value in our platform and that our customer support team has provided the 5 star service you deserve. Building a modern, all-in-one solution that simplifies your operations and website management is our top priority, and we are committed to being a partner you can trust for the long term. Best regards, The Guesty Customer Experience Team

Replied March 2026

Arturo M.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed March 2026

Guesty really stands!

It has been good, for an active user for over 5 years. Its always innovating and sharing a nice support for users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel. The distribution hub is amazing!

Cons:

Not being able to have more properties for using it at fullest! We expext to have more properties listed day by day.

Reasons for switching to Guesty

We needed more powerto boost pour listings

Vendor Response

Hi Arturo, Thank you so much for being a loyal user for over five years. We are thrilled to hear that our interface and distribution hub have been amazing tools for your business. Innovation and support are at the heart of what we do, and we are committed to providing the power you need to boost your listings as you continue to grow. We look forward to many more years of successful partnership together. Best regards, The Guesty Customer Experience Team

Replied March 2026

Marcos S.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

A great tool for property managers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use, it is also a very powerful tool to both manage owners, communicate with guests, automate operations and everything in between.

Cons:

There some hiccups when connecting to the OTAs, namely the importation of some of the information is not always accurate. Customer support deserves a bit more attention, as it sometimes is slow to answer.

Vendor Response

Hi Marcos, Thank you for sharing your feedback with us. We are glad to hear that Guesty is helping you streamline your workflow and effectively manage your operations. We also appreciate you bringing the OTA connection issues and support response times to our attention. Building a reliable partnership with you is our top priority, and we are committed to improving these areas to better support your business success. Best regards, The Guesty Customer Experience Team

Replied March 2026

Emily F.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Reviewed March 2026

Many Kinks to Still Work Out

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bookings sync very well and the lock management is efficient. I have never had an issue with double bookings.

Cons:

There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay. There are many kinks they need to address. I also wish there were push notifications.

Vendor Response

Hi Emily, Thank you for sharing your detailed feedback. We’re glad to hear that bookings sync smoothly and that our lock management has been reliable for you. We also appreciate your honest input regarding the challenges with message automation, cleaner photo uploads, the price optimizer, and push notifications. Please know that we take these points seriously and are continuously working to improve these features. Your feedback helps us prioritize enhancements to make the platform more seamless for you. To discuss these issues further and explore solutions tailored to your workflow, we’d love to get in touch. Could you kindly provide the best phone number or email address for us to reach you? Sincerely, The Guesty Customer Experience Team

Replied March 2026

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