Haven Connect 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Haven Connect

4.7

(28)

Pricing

Starting at $2.00 per month

About Haven Connect

Haven Connect invented automated list updates so you can put your waitlist purges on auto-pilot. With twice-a-year, one-click updates purges only take 2 hours to complete instead of 60. Additionally, you can send your applicants standardized email, SMS, and letter notifications which include a secure link to update their application and opt-in to remain on the waitlist. And by using Haven Connect's filter feature, Property Managers quickly find what they're looking for instead of scrolling through hundreds of names.

Haven Connect also provides a central source of truth for compliance teams by ensuring each application update and all communications are logged. This gives Property Managers peace of mind by knowing their waitlists are always in compliance and audit-friendly at the site level.

Applicants who use Haven Connect can apply for affordable housing in under 5 minutes, check their waitlist status online, and easily update their information. For Property Managers, this results in fewer phone calls, reduced staff burden, and increased social and physical distancing for staff and their communities.

Haven Connect Screenshots

Haven Connect Pricing and Plans

Starting price: $2.00 per month

Free Trial

Free Version

Basic

$2.00

per feature, per month

No plan information available

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Haven Connect Features

Popular features found in Real Estate Property Management
Communication Management
Contact Management
Contract/License Management
Credit Check
Document Management
Electronic Payments
Insurance Management
Lease Management
Payment Processing
Rent Tracking
Tax Management
Work Order Management
More features of Haven Connect
Owner Portal
Portfolio Management
Property Management
Residential Properties
Tenant Portal
Tenant Tracking
Vacancy Management

Haven Connect User Reviews

Overall Rating

4.7

Ratings Breakdown

68%

32%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.7

Functionality

4.2

Jennifer K.

Verified reviewer

Real Estate

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Dependable Software

I like HavenConnect for the affordable housing wait list. It's significantly more efficient and way better than use an long listed excel spreadsheet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user-friendly and easy to understand

Cons:

I don't use the star feature, ever. Instead, for affordable housing wait listed applicants, could we have a "PASS" feature, highlighting that this applicant has passed on the apartment, but not yet deactivated? It would be very helpful to have a "pass" feature.

Reasons for switching to Haven Connect

Excel was inefficient.

Desiree G.

Verified reviewer

Real Estate

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Great Product

We are able to track the people that are on our waitlists easier and the software tracks the interactions we have. It is an easy experience for applicants.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It streamlined our waitlists to one platform. We had about 15 properties using different waitlist methods. We are all using Haven Connect and it has helped us find applicants and record our interaction with them.

Cons:

We had to work a bit to customize so it could work with our organization. Once customized it worked beautifully.

Eric S.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2020

Haven Connect Review

Overall its easy to use and its time efficient

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The organization of the overall program

Cons:

The probability of not having a list backup option just in case something gets erased.

Amy B.

Verified reviewer

Real Estate

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed February 2020

A Must Have!

Ratings Breakdown

Ease of use

Functionality

Pros:

Working with Haven Connect is a game changer. I love the filter feature. This allows me to quickly find what I am looking for with out having to scroll through 100's of names. The team members at Haven Connect are amazing to work with as well. They answer all my questions in a timely manner and/or help guide me through a process. Thank you!

Cons:

The only con would be to make the applicant codes copy and pasteable. When an applicant sets up their account they often just copy and paste the code/number which is not compatible with the system. Then they call us back saying that the code is not valid. Gets frustrating when we have to explain this to someone that does not speak English very well.

Melissa H.

Verified reviewer

Real Estate

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed February 2020

Great Waiting List Management Software

I love that it is the same easy process for applicants to apply for one or several of our communities. As the administrator, I can easily access all of our waiting lists. The Haven Connect team has been amazing to work with! Outstanding customer service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely user friendly software. Very intuitive. Online applications! Alleviates the admin burden of our teams manually logging each application received. Love that it auto records all activities and stores copied of the letters/emails/text messages. Clean looking dashboard. Even with a list of 1000+ names, it doesn't feel overwhelming when we view our waiting lists anymore. Can contact multiple applicants at one time.

Cons:

No AMI filter. I understand this is in development so very much looking forward to that! Each user has to create their own templates.

Mohammed K.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Havent Connect Online Applicant Portal

We are able to manage our applicants online sort the list move applicant profiles between list easy of use is just some of my personal favorites on Haven Connect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that it was easy to use for our applicants and also the fact that they were able to customize to our specific needs.

Cons:

Webpage Design it could have been more creative, colorful and welcoming. It was very formal and plain.

Vanessa P.

Verified reviewer

Real Estate

10000+ employees

Used daily for less than 12 months

Review source

Reviewed February 2020

Haven Connect Has Improved Our Experience With Our Below Market Rate Program.

The Haven Connect system definitely helped us have a more organized process and I feel it overall benefited the below market rate program here.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how it helped organize applicants, and also assisted in pre qualifying them by finding out more information upfront.

Cons:

I wish the process was more clear to the applicants. Many did not understand they were added to a wait list, and they assumed that they had already applied for an actual unit.

Lila W.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used other for less than 2 years

Review source

Reviewed February 2020

Waitlist Transformation

We started using Haven Connect to track our Waitlist for affordable housing. Before Haven Connect, we used a google doc and it was up to the staff member to update information. I like that prospects have the ability to add all their information directly into the waitlist. When anything is updated, it shows all correspondence and time and date stamps it. It will show notifications and emails sent to the prospect all in one place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly. Time stamps when communication happens.

Cons:

We have multiple properties with their own waitlist. You have to make sure you are in the correct property. You have to turn off the link in two different locations.

Reasons for choosing Haven Connect

Seemed to fit our needs.

Grace B.

Verified reviewer

Real Estate

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed February 2020

Managing Affordable Housing Waitlist

Overall, I like using this application. It helps communities who participates in local housing program. Managing the waitlist with more convenience and ease

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user friendly features- very easy to use.

Cons:

That we're not able to select multiple applicants to deny-send mass email on denial letter and move them to the denial folder. It always gets a glitch.

Amelia O.

Verified reviewer

Real Estate

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed February 2020

Haven Connect

Access to up to date information, documents/communication centralized for wait list compliance

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy online access to your properties wait list allows quick access between team members even when team members are between properties. Wait list applicants are able to update information from there homes. Communication from application to initial tour can be managed and documented within Haven Connect. Great support and customer service team when!

Cons:

Additional functionality needs to be implemented for easier workflow access. Missing ability to only review new applicants or applicants who recently updated information. Software does not interface with companies back end software.

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