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TrueRent

TrueRent 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

TrueRent
TrueRent
4.3
(52)

Pricing

Starting at $19.00 per month

About TrueRent

TrueRent is a cloud-based property management solution designed for use by owners, third-party property managers, tenants and applicants. It helps users manage tenants and accounts as well as track and analyze the financial performance of properties. Key features include tenant screening, online rent collection, alerts and reminders, reporting, investment analytics and tenant and owner portals.

TrueRent’s reporting feature provides a real-time dashboard that contains details of transactions such as rent and expenses, debt reduction, cash flow and more. Users get automated alerts and reminders when there is rent due or when there is a lease about to expire.

With investment analytics, users can stay up to date with their property value in real time. It allows users to track net operating income, incoming payments, cash flow, expenses and others.

TrueRent’s QuickPay feature allows tenants to pay rent and other fees directly to the users' accounts. It provides a portal for both tenants and owners.

TrueRent Screenshots

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TrueRent Pricing and Plans

Starting price: $19.00 per month
Free Trial
Free Version

Basic

$19.00

per month

No plan information available

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    TrueRent Features

    • Popular features found in Real Estate Property Management
      Communication Management
      Contact Management
      Contract/License Management
      Credit Check
      Document Management
      Electronic Payments
      Insurance Management
      Lease Management
      Payment Processing
      Rent Tracking
      Tax Management
      Work Order Management
    • More features of TrueRent
      Accounting
      Ad hoc Reporting
      Alerts/Notifications
      Analytics
      Billing & Invoicing
      Customizable Reports
      Dashboard
      Data Import/Export
      Document Storage
      Financial Management
      Invoice Management
      Late Fee Calculation
      Maintenance Management
      Online Payments
      Owner Portal
      Portfolio Management
      Property Database
      Property Management
      Real-Time Reporting
      Recurring/Subscription Billing
      Reminders
      Rent Collection
      Reporting & Statistics
      Residential Properties
      Tenant Portal
      Tenant Screening
      Tenant Tracking
      Transaction History
      Vacancy Management
      Vendor Management

    TrueRent User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    56%

    4

    27%

    3

    13%

    2

    2%

    1

    2%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.1

    Customer support

    4.3

    Functionality

    4.0

    VR

    Verified
    Reviewer

    Facilities Services

    2-10 employees

    Used weekly for more than 2 years

    Reviewed November 2019

    Seemless and easy to use

    4

    Love it!

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Innovative and easy to use along with great customer support
    Cons:
    A little pricey but totally worth it given the features

    Read More

    SS

    Steven S.

    Verified reviewer

    Real Estate

    Self-Employed

    Used weekly for less than 2 years

    Reviewed October 2019

    Great Landlord Tool

    4

    I'm able to manage our four rental properties with ease, and have full tenant interactions. Love the flexiblity and ability of our tenants to pay their rent.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    The cost/flexibility of the tool. I can't find any other sofware near the value this provides for the cost for a mom/pop landlord.
    Cons:
    There are some missing features and sometimes it's a little clunky. The search features leave a bit to be desired as you can only search on standard choices, not on custom pieces.

    Reasons for choosing TrueRent

    Cost/value provided.

    Reasons for switching to TrueRent

    Outgrew Excel functionality and needed something I could work with our tenants directly on.

    Read More

    EW

    Eric W.

    Verified reviewer

    Real Estate

    2-10 employees

    Used monthly for less than 2 years

    Review source

    Reviewed October 2019

    True Rent

    5

    Previously 4

    Great

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    Previously 4
    5
    Customer support
    Previously 4
    5
    Functionality
    icon
    Pros:
    Great product, helps me manage my rental properties
    Cons:
    Sometimes slow since it's cloud based.....

    Read More

    SB

    Sally B.

    Real Estate

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed June 2016

    Most comprehensive property management software for the price

    5

    I've tried a ton of property management softwares in the past. This is by far the best one I've used.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Very affordable. A lot cheaper than the bigger companies like Buildium and Appfolio, and offers a lot more than the smaller companies with similar prices. Very intuitive and easy to use. The financial reports it generates are very helpful. The rent roll feature they offer is great and helps keeps track of who has paid and who hasn't. The QuickPay ACH payment program is really nice. Almost all of my tenants now use it to pay their rent.
    Cons:
    The site works on my iphone and ipad, but it would be great if they offered an app. Their QuickPay ACH payment program is great after you get approved, but the application process was pretty long (about 5 days).

    Read More

    AS

    Adel S.

    Commercial Real Estate

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2017

    the site is great

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    Easy to use tenant screening is awesome tenant payment online is great tracking the expenses is good
    Cons:
    need more improvement in the following 1. add a place where you can add your general expenses that's not related to a certain property such as meals, trips, office expenses and so on 2. we are in deep need of mobile APP 3. track your credit card automatically and having the transaction ready to assign it to the property or edit 4. the customer service is very slow responding and having no phone number to call

    Read More

    DM

    Dianna M.

    Verified reviewer

    Real Estate

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2019

    Recommend TrueRent

    3

    Ability to keep track to tenant rent. Financials by owner

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Once you understand this program it is pretty easy to use. Also it is easy to set-up Can save your tenant correspondence in tenant file, ie. letters, pictures, etc.
    Cons:
    Tenant/Landlord forms are not a part of this program. There is nowhere to save your letters (templates) on this program. Forms need to be saved elsewhere ie. Microsoft word.

    Reasons for choosing TrueRent

    They were more attentive, least expensive and the program does the same as others with the exception of the tenant/landlord forms.

    Read More

    NC

    Nick C.

    Verified reviewer

    Real Estate

    2-10 employees

    Used daily for less than 12 months

    Reviewed October 2019

    Not satisfied

    1

    I have not sold any business problems with true rent it's only created more headaches and hassle we're actually using a backup spreadsheet for redundancy to make sure the number is ensure enter accurate not satisfied of this product looking to change.

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    Nothing, no real likes
    Cons:
    Your software is barely a glorified spreadsheet. I have called numerous times to your customer service department with any without any help from anyone. I just like your product thoroughly and I'm looking for something new at this point in time. Between the low functionality of the software in the lack of customer service I have no idea what I'm buying from you.

    Read More

    WM

    Will M.

    Verified reviewer

    Real Estate

    Self-Employed

    Used weekly for more than 2 years

    Reviewed November 2019

    Customer support isn't great

    3

    I feel like it was good back when it was free. Since I've been starting to pay it feels like it has went down hill. Doesn't calculate mortgage payments for you anymore, tenants don't disappear from transactions, can't erase amounts to change them very easily, and if there is any issue customer service won't respond until it's been at LEAST 2 emails sent minimum.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    2
    Customer support
    3
    Functionality
    icon
    Pros:
    Easy to use and navigate Good value for price
    Cons:
    Hard to get assistance from customer support. Doesn't erase tenants in transactions after they have left Can't maneuver rents as needed on occasion

    Read More

    JG

    Justin G.

    Verified reviewer

    Real Estate

    Self-Employed

    Used monthly for more than 2 years

    Reviewed October 2019

    Great Customer Support

    4

    Overall my experience is positive.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    One of the best features of this product is customer support that is offered. Reply’s are prompt and solutions are to the point. The cost of the product was very affordable for the size of my company and my tenants have no complaints using it on a monthly basis. The software has continued to improve and get easier to use over the years.
    Cons:
    Some of my older tenants have difficulty initially setting up their accounts. There is now an additional fee to have rents deposited into two different bank accounts. Initially I picked this product because it was going to allow tenants the choice to pay through their bank account or by credit card with the additional fees being charged directly to them, but that option didn’t come to fruition exactly as I had hoped.

    Read More

    DD

    Don D.

    Real Estate

    Self-Employed

    Used weekly for more than 2 years

    Review source

    Reviewed November 2018

    Little Landlord

    4

    My business entries are easy and tax reports are immediate. Sometimes I have to hunt-and-peck to get a particular report, but I have learned to use Filters to refine reports. I am just starting to use the Tenant Screening and am wondering why the hell I ever waited. Still getting used to this function but it should prove invaluable.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It is very comprehensive, including about everything a landlord (or his accountant or, god forbid, the IRS). The software keeps getting updated for clarity and ease of use. Updating the structure of Tutorials is one case.
    Cons:
    Some features are not clear to me. For instance, I have never understood the Ledger function.

    Read More

    Showing 1 - 10 of 52 Reviews

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