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Regpack

Regpack 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Regpack
Regpack
4.4
(363)

Pricing

Pricing available upon request

About Regpack

Regpack is a cloud-based online registration platform that helps businesses manage every aspect of their event or program, including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing and more. It helps businesses streamline their registration and workflow processes.

Businesses can create custom registration processes to collect necessary information from clients. The platform handles enrollment, revenue growth, management tasks, and more. Key features include embedded eSigning and custom forms.

Regpack Screenshots

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Regpack Pricing and Plans

Free Trial
Free Version

SMB

Pricing available upon request

No plan information available

    MIDMARKET

    Pricing available upon request

    Plan includes:

    • Additional Licenses
    • Priority Support
    • Access to multiple integrations
    • Enhanced Organization Level Reporting
    • Dedicated Project Consultant on all Builds
    • Emailed Financial Reports
    • Upload all your existing data
    • Beta Access to Upcoming Features

    ENTERPRISE

    Pricing available upon request

    No plan information available

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      Regpack Features

      • Popular features found in Recurring Billing
        Bank Reconciliation
        Billing & Invoicing
        Contact Database
        Deferred Billing
        Dunning Management
        Invoice Processing
        Multi-Currency
        Multi-Period Recurring Billing
        Multiple Payment Options
        Payment Processing
        PCI Compliance
        Refund Management
        Reporting & Statistics
        Revenue Recognition
        Self Service Portal
        Subscription Management
        Tax Calculation
        Third-Party Integrations
      • More features of Regpack
        Access Controls/Permissions
        ACH Payment Processing
        Activities Booking
        Activity Dashboard
        Activity Tracking
        Alerts/Notifications
        Application Management
        Attendance Management
        Attendance Tracking
        Attendee Management
        Attendee Tracking
        Automated Scheduling
        Badge Management
        Booking Management
        Calendar Management
        Campaign Management
        Class Management
        Class Registration
        Class Scheduling
        Client Management
        Client Portal
        Committee Management
        Communication Management
        Communications Management
        Conferences/Conventions
        Contact Management
        Credit Card Processing
        CRM
        Customer Accounts
        Customer Database
        Customer Management
        Customizable Branding
        Customizable Fields
        Customizable Forms
        Customizable Reports
        Customizable Templates
        Daily Reports
        Data Capture and Transfer
        Data Import/Export
        Data Security
        Debit/Credit Card Processing
        Discount Management
        Donation Tracking
        Donor Management
        Drag & Drop
        Dues Management
        Electronic Payments
        Electronic Signature
        Email Management
        Email Marketing
        Email Reminders
        Email Templates
        Enrollment Confirmation
        Enrollments/Onboarding
        Event Management
        Event Registration
        Event Scheduling
        Exhibit/Vendor Management
        Faculty/Staff Management
        Feedback Management
        For Dance Studios
        Forms Creation & Design
        Forms Management
        For Nonprofits
        For Summer Camps
        Gift Matching Management
        Grant Management
        Group Registration
        Immunization & Allergy Tracking
        Instructor Management
        Invoice Management
        Marketing Automation
        Medical Management
        Member Communication
        Member Database
        Member Directory
        Member Portal
        Membership Renewals
        Member Types
        Milestone Tracking
        Mobile Access
        Mobile Giving
        Mobile Payments
        Multi-Day Booking
        Multi-Location
        Multiple User Accounts
        Online Booking
        Online Forms
        Online Giving
        Online Payments
        Online Registration
        Onsite Registration
        Order Management
        Parent Portal
        Partial Payments
        Payment Fraud Prevention
        Payment Gateway Integration
        Payment Plans
        Personalization
        Pledge Management
        Practice Log
        Pricing Management
        Process/Workflow Automation
        Program Management
        Promotions Management
        Q&A Management
        Real-Time Analytics
        Real-Time Data
        Real-Time Notifications
        Real-Time Reporting
        Real-Time Updates
        Receipt Management
        Records Management
        Recurring Giving
        Recurring Invoicing
        Recurring/Subscription Billing
        Registration Management
        Reminders
        Repertoire Management
        Reporting/Analytics
        Reservations Management
        Revenue Management
        Role-Based Permissions
        Sales Reports
        Sales Tax Management
        Scheduling
        Search/Filter
        Self Check-In/Check-Out
        Sponsorship Management
        Staff Management
        Status Tracking
        Student Management
        Subscription Plan Management
        Summary Reports
        Survey/Poll Management
        Surveys & Feedback
        Ticketing
        Transaction History
        Transaction Monitoring
        Usage Tracking/Analytics
        User Management
        Vendor Management
        Volunteer Management
        Wait List Management
        Waiver Management
        Website Integration
        Website Management

      Regpack Integrations

      Zapier
      Zapier

      Regpack User Reviews

      Overall Rating

      4.4

      Ratings Breakdown

      5

      53%

      4

      38%

      3

      6%

      2

      2%

      1

      1%

      Secondary Ratings

      Ease of Use

      4.0

      Value for money

      4.4

      Customer support

      4.3

      Functionality

      4.2

      Jean's profile

      Jean P.

      Verified reviewer

      Internet

      2-10 employees

      Used daily for less than 12 months

      Review source

      Reviewed October 2018

      A robust system that can accommodate the intricacies of just about any modern web based business

      4

      Overall after using the software for several months, there's almost no way we're going back to our old ways of using several different pieces of software to achieve a convoluted goal. There's no one place to view data, create events, get online payments securely, and create custom reports.

      Ratings Breakdown

      3
      Ease of use
      4
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The customer service at the beginning is great. They have plenty of staff to review your needs and provide solutions. Offering video help tutorials are key, and they provide a bunch to you either that are pre-recorded or to your specific asks. Being able to incorporate this software on a WordPress website allows us to continue to have our brand and familiarity with a new user experience without ever leaving our website.
      Cons:
      Maybe there are too many options right out of the gate. You may need a bit of hand holding through your first few projects. Being able to copy projects for future use is key. You're able to set a project to your exact liking then just use that as a template for your new projects. There is no phone support, but the online ticketing feature does provide great feedback in a day or two.

      Vendor Response

      Jean, it's great to hear that Regpack has replaced several different software tools! Automating your process means saving time and working more efficiently! Good to know Regpack has been able to provide this for you and that in addition, can accommodate the intricacies of your organization's process.

      Replied October 2018

      Read More

      AW

      Anne W.

      Verified reviewer

      Recreational Facilities and Services

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed April 2024

      Mostly satisfied

      4

      Overall, I like Regpack and think it is a great value for the cost. I wish it was easier to get help, especially for new clients. Not being able to call and speak to someone to get help is not great. Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means more work for me. That being said, the support team has been very helpful, I just wish you could get answers to an issue without having to email and wait.

      Ratings Breakdown

      3
      Ease of use
      5
      Value for money
      3
      Customer support
      4
      Functionality
      icon
      Pros:
      I like being able to create multiple forms, emails and reports and have them be set up to have just the information I need.
      Cons:
      I don't think the payment processing allows enough choice for my users. If you don't expect your users to pay in full as the time of registration, then it is difficult to make a payment and many times my users have ended up with the full amount being charged and then I have to process a refund for them. When this happens, then the users only remember that problem they had making a payment and not how easy it was to register.

      Reasons for switching to Regpack

      Campminder is a great company. We are a small not for profit Summer Camp that also has Family Camps and Adult Camps and Campminder did not have a way to fully include those camps the same way as our Youth Camps. We also weren't using all of the products we were paying for, therefor when they announced that they were increasing the rates, we getting enough to justify the increase for us.

      Vendor Response

      Anne, thank you for the thoughtful review. We aer happy to har we are meeting most of your needs. Regpack allows users to go on payment plans or to pay in full, all in a simple interface. Sounds like you would like to configure things so that one option would be more prominent. That is totally possible. Suppot will be reaching out to help you with your options. Thanks again for your supoprt and use of Regpack!

      Replied April 2024

      Read More

      CT

      Cindy T.

      Education Management

      201-500 employees

      Used unspecified for more than 2 years

      Review source

      Reviewed October 2018

      Regpack is AWESOME

      5

      FANTASTIC! Great customer support, very powerful and easy to use. The system was able to handle 400 registrations in just an HOUR with no problems. We had no clue that so many attendees would be so excited to register for our event and were thrilled that RegPack handled the workload without issues.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Our regional planning team has used RegPack for years to organize a 1,000+ person annual, professional development event. Regpack is powerful, easy to use and affordable.
      Cons:
      The only function we would like to add is the ability for attendees to create/update an account without being able to see/register for "products." This is a very small concern but it "would be nice."

      Read More

      RP

      Rachael P.

      Verified reviewer

      Primary/ Secondary Education

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed March 2024

      Rough start, smooth operation

      4

      Frustrating at first during set up but once it got going, it runs great and parent feedback is very positive overall.

      Ratings Breakdown

      3
      Ease of use
      5
      Value for money
      5
      Customer support
      3
      Functionality
      icon
      Pros:
      It's totally customizable which was necessary for our program
      Cons:
      Set up was full of bugs and required a LOT of work to make it functional. Data entry is cumbersome with a LOT of clicks and no bulk editing for our setup.

      Reasons for switching to Regpack

      Needed automatic billing and more robust registration options

      Read More

      LD

      Larema D.

      Verified reviewer

      Alternative Dispute Resolution

      11-50 employees

      Used daily for less than 2 years

      Review source

      Reviewed November 2022

      Great Database and Payment System

      5

      I enjoy Regpack overall. I think the things wrong with the system are minimal compared to the hassle of not having Regpack to manage all of our clients. I look forward to further developments and have been very happy about some of my prior issues being addressed since first joining on. I always get excited about new features.

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      5
      Functionality
      icon
      Pros:
      My favorite parts of Regpack are the triggered email features and the ability to sort and create reports on any of the information imputed. I also very much enjoy the payment portal and the customizable forms. Before coming to Regpack we only had fillable form to email from our website, so having the data populate to printable forms or to exportable spreadsheets was a game changer. It's also immensely helpful to have so many customizable report options, as you can run a report on any group for any fields.
      Cons:
      There are a few quirky issues I have run into while using Regpack. For one, when sending emails with reminders for forms that have not been completed, it automatically includes a link to the form. Helpful, right? Except it doesn't actually login when showing this form, so I had a handful of parents who would follow the incomplete form link instead of logging into their account to finish their paperwork, then they got frustrated because they filled out the same form a ton of times, but it did not save because of this weird quirk in the system. Little things like that pop up every now and again. Users also complain about not being able to find the dashboard on occasion to make payments, so having a better way for a "payment due" window to pop up, even over incomplete forms, or having a ranking system in the back end for project setup where it shows a priority list of things to display (currently you can select dashboard, first incomplete form, or a specific form, but I think it would be neat to be able to prioritize which to show based on triggers, like show incomplete form UNLESS payment due type of system). Also, the phone number fields drive me up a wall. Breaking the number into 3 sections means you can't copy and paste a number into a field if someone asks you to update a form, people can be morons and put the entire number in one of the fields (parents do it ALL the time) and the phone number only field won't let you put parentheses around the beginning part of the number

      Reasons for switching to Regpack

      They basically discontinued all support for us, and their Reports were the absolute worst.

      Vendor Response

      Larema! Thanks for all this helpful feedback and your kind words. So sorry to hear your previous platform discontinued support and didn't provide the reporting tools necessary to run your business productively! I appreciate some of the quirks you mentioned and have passed these on to our dev team to look into! We are also getting better and we do that through feedback with our esteemed clients!

      Replied December 2022

      Read More

      VR

      Verified
      Reviewer

      Events Services

      2-10 employees

      Used weekly for less than 6 months

      Review source

      Reviewed October 2019

      Shockingly Customizable for a low-price!

      4

      RegPack reduced the amount of time I spend on admin (emailing my exhibitors individually and tracking all submissions) and created a better, more professional user experience of the exhibitors. It essentially gave them a custom portal to submit and track the status of all assets in one place. Invaluable!

      Ratings Breakdown

      2
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The ability to create a highly customized, "portal-like" experience as they submit forms, while using an off-the-shelf software. Typically this would need to be done with a web developer! And the ability to generate reports and email them all at once is so useful.
      Cons:
      The back-end of the software can be difficult to use and unintuitive.

      Reasons for switching to Regpack

      Cognito forms is excellent for form building (more user friendly and customizable forms) but has none of the portal functionality of RegPack.

      Vendor Response

      So wonderful to hear that Regpack has been an invaluable tool for you and your event management. Regpack excels at creating a customized experience from start to finish for both you and your attendees, and it's great to hear this is how you've experienced our platform!

      Replied October 2019

      Read More

      PB

      Priscilla B.

      Verified reviewer

      Music

      2-10 employees

      Used daily for more than 2 years

      Review source

      Reviewed June 2024

      Regpack allows for ease in managing a waitlist

      5

      We are in our 9th year with RP and the past 2 or 3 have been the best ever. The team has worked to better understand our specific business needs and suggest modifications to our specific projects to help ensure a seamless registration process for our customers.

      Ratings Breakdown

      5
      Ease of use
      4
      Customer support
      5
      Functionality
      icon
      Pros:
      Regpack offers the ability to customize your registration project to meet the needs of your business. The ease in managing our waitlisted recipients in RP is one of my favorite features. The automated payment processing and automated emails are also critical.
      Cons:
      RP offers technical Support by email, but with any technical writing/questions it can be hard to "be on the same page with someone" when exchanging emails. Thankfully, they implemented a Project Success Manager role which allows customers a different type of access for a critical question or concern.

      Read More

      NC

      Nancy C.

      Verified reviewer

      Performing Arts

      51-200 employees

      Used daily for more than 2 years

      Review source

      Reviewed June 2024

      Regpack Review

      4

      Overall this system works for our programs. We have a very complex set of needs and for the most part Regpack meets those needs

      Ratings Breakdown

      5
      Ease of use
      5
      Functionality
      icon
      Pros:
      We have a very complex registration with multiple programs and options. Regpack allows us to keep everything organized for our patrons. It also handles the payments for all our programs with automated billing.
      Cons:
      Our setup is very complex and we do run into technical glitches.

      Reasons for switching to Regpack

      It could not handle the complexity of our programs

      Read More

      JJ

      Jared J.

      Verified reviewer

      Education Management

      51-200 employees

      Used weekly for less than 12 months

      Review source

      Reviewed February 2024

      Regpack Review for Camp Admin

      5

      Great customer support and limitless ways to configure and fine tune to your organization's needs.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Regpack has a multitude of options for administrators to apply to their own use of the product as well as how they can allow their audience/customers to enter information and receive information.
      Cons:
      Regpack features could be a little more intuitive for admin and users.

      Read More

      HC

      Hero C.

      Verified reviewer

      Information Technology and Services

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed April 2024

      Awesome team

      5

      The regpack team was very helpful in every single hitch that we encountered.

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      3
      Functionality
      icon
      Pros:
      Very Customizable and easy to use and teach to colleagues.
      Cons:
      The learning curve was a little bit steep.

      Reasons for choosing Regpack

      Regpack followed up and was very eager to explain how their proiducts could work for us

      Read More

      Showing 1 - 10 of 363 Reviews

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