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Josh P.
Advisor, 7 years

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Updated February 2, 2026
dualmon vs GoToMyPC: Which is best for you?
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Starting Price
$19.00
per year
$28.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Remote Access/Control
5.0
Screen Sharing
5.0
Troubleshooting
5.0
See All
Secure Login
4.94
Remote Access/Control
4.87
Screen Sharing
4.73
See All
Integrations
See All
See All
Pros / Cons
- The process is straightforward and saves a lot of time compared to other tools I’ve used, making team collaboration much simpler.
- It's unclear how to install the product as a service (I'd expect it to be installed as a service when the setup is initiated from an admin account, or at least get a warning that despite being installed from an admin account, being run by a regular user could cause permission elevation issues) and this has some caused some issues when the user is on a non-elevated account, but we could circumvent it so far in every case.
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- I like that I can work from my office at home when I need to meet a deadline, or something important comes up with a client and they need my help, but I need to be able to see the ledgers.
- Their billing practices are questionable as they give minimal notice for the annual billing and when you go to cancel after they have taken the funds, they will not refund you and tell you you are stuck with them for another year.
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Ease-of-Use
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.6/ 5
Functionality
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad