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Faveo Helpdesk vs SysAid: Which is best for you?
per month
Pricing available upon request
and Demo
Features
- One of the standout features of Faveo Helpdesk is its user-friendly interface, which simplifies ticket management and streamlines customer support processes
- The fact that if you move a ticket to another department it wont auto assign. And its lacking some automation parameters like "hasAttachment"
- The live chat function improves user engagement by offering real-time assistance, and the deployment process, while requiring some initial setup effort, is well-documented and straightforward once familiar with the system.
- This new Cloud environment and Spaces UI feels like an abandoned project that the leadership team just has not been able to call a failure and rollback yet. Either finish it or nix it.
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Recommendations
